Ratings based on 497 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Hotel rooms were beautiful, stunning views. Food was limited, and a little bland. Cocktails were delicious. Not enough sunbeds around the Pool, needs to get more sunbeds. Beds are very comfortable.
by A verified traveler
Posted 2 Jun 2024
A lovely hotel. So glad we chose to stay here. Excellent transport links into Dubrovnik old town. The breakfast was fabulous. Lots of choice and staff were very attentive. Our air con was fixed immediately after reporting it. It was in a lovely, quiet area of Lapad with plenty of choice of restaurants near by and a nice (pebble) beach to watch the sunset from. Would definitely recommend.
by A verified traveler
Posted 29 May 2024
The room was spacious, modern and clean. The breakfast buffet was generous with good quality and variety.
The staff was very friendly and helpful and we were pleasantly surprised with the indoor and outdoor pools, indoor whirlpool and spa greeting. Sadly no time for treatments this visit. We will totally return.
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 1 May 2024
Excellent location!
by A verified traveler
Posted 10 Apr 2024
Good location. No complimentary water in the rooms despite 4-star accreditation. Make sure you bring your own
by A verified traveler
Girls trip to Dubrovnik.
Posted 16 Oct 2023 on HotelsThis hotel is in a great location. It overlooks the sea and is only a short walk to many great restaurants and gift shops. The bus into old town is right out the front.
The hotel itself is a little tired and dated but the rooms are very spacious and clean. The staff were very accommodating and offered assistance when asked.
Overall we thoroughly enjoyed our stay.
Comment from Hotel Management
18 Oct 2023 by Jaksa Cebo, Hotel Management
Dear Juliet,Thank you for your lovely review! We're delighted to hear that you enjoyed the great location of our hotel with its stunning sea view. It's wonderful to know that our spacious and clean rooms and the assistance from our accommodating staff contributed to your enjoyable stay.Your feedback is appreciated, and we're continuously working to enhance our guests' experience. We look forward to welcoming you back and providing you with an even better experience on your next visit. Warm regards,Jaksa CeboHotel Manager
by A verified traveler
Posted 22 Sep 2023
Hotel for what it is needs some updates. Simple things to elevate the experience. Shower was leaking all over the place and room was outdated and stained carpet and yellow caulking around the bathroom. For a spa place it was clean but no robes and staff while friendly was not registered and or trained in massage therapy. Walked away more sore and stiff then relaxed. Disappointing as main reason of staying at this hotel was for the spa experience. Staff was great and beyond friendly. Location is perfect and close walk to the sea and bus is a short trip to old town.
Comment from Hotel Management
11 Oct 2023 by Jaksa Cebo, Hotel Management
Dear Srdjan,Thank you for taking the time to share your feedback about your recent stay at our hotel.Our standard practice is to provide robes and sandals to every guest, but it seems there might have been a misunderstanding. I'm sorry that you didn't complain about not receiving them when you were at the hotel.Considering that you've already left a review below, I'll respond to your concerns regarding the spa again: We are surprised to hear your feedback about the spa services. All of our therapists are registered senior physiotherapists with significant experience, and we take pride in the high quality of service they provide. We understand that personal preferences can vary, and we're sorry to hear that you didn't have the expected relaxation during your massage.According to our feedback from our therapists, you expressed satisfaction with the massage, which is why we were taken aback by your negative review.After each massage, our team routinely seeks feedback from guests to ensure the quality of our services. This is why we are disappointed that we were not given the opportunity to address any concerns you may have had during your stay.Thank you for understanding.Best regards,Jaksa CeboHotel Manager
by A verified traveler
Posted 16 Aug 2023 on Hotels
Comment from Hotel Management
13 Sep 2023 by Jaksa Cebo, Hotel Management
Dear Margaret,Thank you for high rating us!Best regards,Jaksa CeboHotel Manager
by A verified traveler
Posted 23 Jul 2023 on Hotels
Comment from Hotel Management
13 Sep 2023 by Jaksa Cebo, Hotel Management
Dear Ingvild,Thank you for rating us!Best regards,Jaksa CeboHotel Manager
