Ratings based on 528 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
N/A
by A verified traveler
Posted 9 Jun 2024
by A verified traveler
Great location and Exceptional front desk clerks
Posted 14 Oct 2023 on HotelsThe location of the hotel is excellent just steps from the beach in Lapad. The staff at the front desk were all very helpful and knowledgeable. On September 22, 2023, which was our first night, the front desk clerk, for which we can’t remember her name, was exceptional and went out of her way to help us. It was her last day and last hour working as she was going back to university. She helped us get an Uber ride to take us to the marina. She was truly lovely and kind up to the last minute she worked. This is very telling of what a wonderful character she has. We spent two separate nights here a week apart. The first night we had a hotel room that was smaller and the bathroom was teensy tiny. The second night we spent there a week later, we had a much bigger room and a much bigger bathroom. Both had balconies with great views.
Comment from Hotel Management
25 Oct 2023 by Hotel Management, Hotel Management
Dear Francine,How lovely is to read about your experience! Thank you again for sharing your feedback with us and we hope to warmly welcome you back to Hotel Komodor soon. My associates are truly the best feature of this hotel, and I appreciate your highlighting that point in your impressions.If we can be of any assistance in the meantime, please let us know. Kind regards,
by A verified traveler
Posted 14 Oct 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by Hotel Management, Hotel Management
Dear Andrew,Thank you for your feedback.I'm delighted we delivered on all fronts and provided you with the experience you expected. Looking forward to welcome you in our hotel again.Sincerely,
by A verified traveler
Posted 13 Oct 2023
Comment from Hotel Management
25 Oct 2023 by Hotel Management, Hotel Management
Dear DianeThank you for your feedback.The pleasure was all ours, and we can't wait to welcome you back. Kind regards,
by A verified traveler from san francisco
Posted 29 Sep 2023
nice room..2 trash cans..2 chairs..sea view..close to the Beach..good restaurant..
Comment from Hotel Management
25 Oct 2023 by Hotel Management, Hotel Management
Dear Lenny,Thank you for this wonderful review and for taking the time to post it.We are really pleased that you enjoyed every moment of your holidays and left our hotel with the best impressions and memories.Your kind feedback will be very well received from all the team members!Hoping to have the pleasure of welcoming you back for another delightful holiday experience,please do not hesitate to contact us in advance for any wishes you might have.Kind regards,
by A verified traveler
Posted 24 Sep 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by Hotel Management, Hotel Management
Dear Harri,Thank you for your feedback.Our goal is to provide every guest with exceptional service, and we hope to get an opportunity to welcome you back in the near future.Kind regards,Kind regards,
by A verified traveler
Posted 22 Sep 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by Hotel Management, Hotel Management
Dear Helga,Thank you for your feedback.We do hope we will welcome you in our hotel once again.Kind regards,
by A verified traveler
Not good for people with disability
Posted 17 Sep 2023 on HotelsHotel did not have any elevator. My wife has disability and had to walk three floors.
Comment from Hotel Management
25 Oct 2023 by Hotel Management, Hotel Management
Dear Lalit,Thank you for staying with us at Hotel Komodor. We are sorry you were disappointed with no elevator in Annex Komodor. Hotel Komodor has an elevator and it is advertised as such. Annex Komodor doesn't have an elevaton and it is advertised as such. Guests comments are of crucial importance to us as we strive to continually improve our facilities and services.Although we failed in letting you leave our hotel with a pleasant memory, we would very much appreciate you giving us the chance to welcome you back, and offer you a room in a main building Hotel Komodor.We do regret if you have missed a chance to talk to our hotel reception during your stay and mention your situation to our reception team.If we can be of any assistance please do let us know.Looking forward to welcome you in our hotel once again.Kind regards,
by A verified traveler
Posted 14 Sep 2023 on Orbitz
The people at the hotel were really nice and friendly. It is a good location with a beautiful view.
Comment from Hotel Management
25 Oct 2023 by Hotel Management, Hotel Management
Dear Diana,Thank you for taking the time to write a review regarding your stay and for scoring all aspects so highly. We thank you for your constructive comments as it is the only way we can ensure our offer continues to meet the needs of our guests. We hope to get an opportunity to welcome you again soon!Kind regards
