Ratings based on 71 Verified Reviews
4.9 Room cleanliness
4.6 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2023
We are a family of 4 adults and stayed for 10 nights in a 2 bed apartment which was spacious, spotlessly clean and well equipped. The air con was excellent and meant we all slept well. The beds/towels were changed half way through, along with a quick clean which was appreciated.
On arrival we found the apartment had 2 double beds rather than the double and twin set-up we had on our reservation. We were quickly offered a solution of an additional single bed which worked well.
The pool area was lovely and there were always sunbeds available. We loved the views from the apartment, both front and back. Slano was a perfect size with enough restaurants and shops for our needs.
Comment from Hotel Management
20 Sep 2023 by Vila Riva Apartments Team, Hotel Management
Dear Sara,We appreciate your feedback and are thrilled that you and your family enjoyed your 10-night stay in our 2-bedroom apartment. We're delighted that you found the apartment spacious, clean, and well-equipped, and that the air conditioning ensured a comfortable night's sleep.Apologies for the initial bedding mix-up, but we're glad our team swiftly resolved it by providing an additional single bed. Your understanding is appreciated.It's wonderful to hear you enjoyed the pool area, the beautiful views from the apartment, and the amenities in Slano.Thank you for choosing us, and we hope to welcome you back in the future. Best regards,
by A verified traveler
Great apartments in a wonderful location
Posted 29 May 2023 on HotelsThis is a lovely property in a nice location (suited us anyway) which was quiet with good restaurants nearby and only 20km from Dubrovnik. It was a very spacious apartment with great aircon, comfortable beds and all the little extras sorted out like washing up liquid and tea towels. Parking is available via a security barrier and one thing we did learn is that parking is hard to find and often needs to be paid for so a big bonus
Comment from Hotel Management
19 Jul 2023 by Vila Riva team, Hotel Management
Dear Steven,Thank you for your lovely review! We're glad you enjoyed the spacious apartment in a nice and quiet location. The comfortable beds, great air conditioning, and provided amenities made your stay enjoyable. The availability of parking with a security barrier was a big bonus, considering the challenges of finding parking in the area. We appreciate your feedback and hope to welcome you back in the future.
by A verified traveler
Great service as always from Vila Riva
Posted 9 Jun 2022 on HotelsVila Riva apartments are exceptional and myself and other family members have stayed there many times. On this occasion my wife was very ill and we were able to get an apartment at short notice, All the staff were helpful and sympathetic. This included putting inn an extra bed to accommodate my 8 year old granddaughter. Well done to everyone at Vila Riva and helping us when it was most needed.
Comment from Hotel Management
10 Jun 2022 by Vila Riva Team, Hotel Management
Dear Charles,
thank you very much for your time and this wonderful feedback.
We are so glad that we were able to help when needed and to meet your expectations.
We would be more than happy to welcome you soon again.
by A verified traveler
Posted 23 Jun 2019
Immaculately clean, excellent air-conditioning, perfect location and views
Comment from Hotel Management
2 Jul 2019 by Vila Riva team, Hotel Management
Dear Guest,
thank you for your review.
We are glad to read that you found our apartment clean and our location to be perfect.
Hope to welcome you again.
Best Regards
by A verified traveler
Posted 21 Jun 2019
Comment from Hotel Management
2 Jul 2019 by Vila Riva team, Hotel Management
Dear Guest,
thank you for grading our apartment 5 out of 5.
We hope to welcome you again.
best Regards
by A verified traveler
Very comfortable and would definitely recommend
Posted 17 May 2019 on HotelsExcellent apartment! The place was so big, our toddler was very happy to run around everywhere. Lots of natural sunlight in the kitchen and living room area which was particularly nice when we were having breakfast in the morning or an early dinner in the evening - you see a nice sunset from the apartment windows too. Very quiet and no disturbance at all during our stay, and our toddler slept very well every night. The washing machine came in handy - just bring your own laundry detergent. There's a half-size dishwasher in the kitchen and tablets are included, so very easy to clean up the kitchen after meals. Parking is just behind the pool area, secured by a key fob-operated gate.
Comment from Hotel Management
22 May 2019 by Vila Riva team, Hotel Management
Dear Guest,
Thank you very much for taking the time to write feedback on your stay.
We are so glad to read that you have found the apartment to be excellent and that your toddler has enjoyed.
Hope we will welcome you again.
Best Regards
by A verified traveler
Posted 16 May 2019
Definitely recommend this property!! If I was being picking...they use two single duvet instead of one double , the tv extra channels are of bad quality but you shouldn’t be watching the tv and when the boats are in it can get a little noisy. But all this is forgiven when you see the view from the villa. If stay here you won’t be disappointed.
Comment from Hotel Management
16 May 2019 by Vila Riva Apartments Team, Hotel Management
Dear guests,
Thank you very much for taking the time to write feedback on your stay. We are happy to read that you have enjoyed while staying with us, and we hope to welcome you again.
Best Regards
by A verified traveler
Beautiful!
Posted 10 Aug 2018 on HotelsThe Villa is beautiful, the room was immaculate , with great facilities :cooker, oven, fridge, dishwasher and washing machine .
The village is also beautiful, with lovely and quite cheap restaurants.
The only negative point is the little shop in the village. The staff gave us the wrong change multiple times when we did our shopping there. I am not recommending the shop, but I am afraid that is the only one in the village (Pemo market)
I will definitely come back to Villa Riva with my family. Really enjoyed our time there.
Comment from Hotel Management
27 Sep 2018 by Vila Riva Team, Hotel Management
Dear guests,
Thank you very much for taking your time to write feedback on your stay.
We are happy to read that you have enjoyed while staying with us, and we hope to welcome you again.
Best Regards
Recommended
for Everyoneby A verified traveler from Edinburgh
Gorgeous Apartment is lovely town
Posted 24 Jul 2018
Pros: Everything
Cons: Nothing
Location: Slano is a lovely town 40 mins north of Dubrovnik.
Apartment was perfect, loads of room and very clean. Pool was great, kids loved it.
Comment from Hotel Management
27 Sep 2018 by Vila Riva Team, Hotel Management
Dear guests,
Thank you very much for taking your time to write feedback on your stay.
We are happy to read that you have enjoyed while staying with us, and we hope to welcome you again.
Best Regards
by A verified traveler
Posted 23 Jun 2018 on Hotels
Comment from Hotel Management
27 Sep 2018 by Vila Riva Team, Hotel Management
Dear guests,
Thank you very much for taking your time to write feedback on your stay.
We hope to welcome you again.
Best Regards
