Ratings based on 453 Verified Reviews
3.4 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ronceverte
Posted 3 Jun 2024
My advice would be to close this property down. There was no one at the desk at check in, had to ring a bell, like in the early 1800s. The whole property, inside and out, was filthy. There was no WiFi, the TV didn't work. Whoever had the room next to mine apparently had a TV that worked, because they played it at top volume throughout the night. If I hadn't been so exhausted from selling at a 2-day fair nearby, there is no way I would have stayed there. I was up most of the night checking on my car and contents because I felt like it was in a place that could easily have been broken into. The ONLY positive was that the sheets and pillow cases were clean and smelled clean, like they'd been bleached, thank goodness. It's hard to believe this hotel is allowed to operate under these conditions. Do not stay here, drive away.
by A verified traveler
Posted 28 May 2024
Peeling paint in tub, nasty carpet which is being replaced but very slowly. Pool was cloudy and chlorine was strong. Not enough breakfast for all guests. Room smelled like a basement. Mold on shower curtain. Close to the lake so that is nice.
by A verified traveler
Posted 18 May 2024
The hotel is a dump
by A verified traveler
Posted 15 May 2024
Property is undergoing renovations
by A verified traveler
Posted 10 May 2024
First room assigned was not cleaned at 3:00 pm and May not be ready until the next day. “Could we still use the room”, This was room 221. Got a new room, 319, air conditioner plug started sparking and had flames. AC made loud bang and shut down. I pulled the plug and attempted to call front desk. Room phone not working. Called on cell phone. Was told nothing they could do. We should be safe. Smoke was in room. No rooms available. Lamps on bedside table mad sparking noise. Plugs on lamp caused phone charger to get hot. Room fridge and microwave made loud noises all night. We left at 4:30 am. I was charged over $450 and no feduced rate. This is what it is like when remodeling. Wyndham should be ashamed of this hotel and destroy it.
by A verified traveler
Posted 2 May 2024
They are working on it so I understand. Breakfast could be better have eggs and sausage!
by A verified traveler
Posted 21 Apr 2024
by A verified traveler
Posted 21 Apr 2024
Construction is going on but that happens but was quiet hotel and a good restaurant right down the road mason jar.
by A verified traveler
Posted 13 Apr 2024
by A verified traveler
Posted 31 Mar 2024
The hotel was under construction during our stay but livable. This hotel is under new ownership so certain upgrade processes are to be expected. Overall the stay was convenient for what we needed (centrally located to all the locations we visited this weekend).
