Ratings based on 845 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
The smoking room was really bad , after spraying a half can of Lysol. It was all in my clothes and hair. We did not smoke at all. The next night we went a non-smoking room and what a difference 👌 👏 We enjoyed that room
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Roslyn Y,We appreciate your feedback regarding your experience in the smoking room and are delighted to hear that your stay in the non-smoking room was enjoyable. Our team strives to provide a comfortable environment for all guests. Feel free to reach out to our management team for further assistance.
by A verified traveler
Posted 29 May 2024
Limited breakfast
Comment from Hotel Management
30 May 2024 by Manager, Hotel Management
Hello JUAN, We regret to hear about your experience with our breakfast options. Your feedback is valuable, and we will share it with our team for further review and improvement. Thank you for bringing this to our attention.
by A verified traveler from Eastman
Posted 28 May 2024
Staff is amazing.
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Hello ELIZABETH,We are thrilled to hear that you found our staff to be amazing during your stay. It's always a pleasure to know when our team's hard work is appreciated. Should you have any further feedback or need assistance, please don't hesitate to reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future.
by A verified traveler
Posted 26 May 2024
Super quiet and clean rooms, clean towels and bed sheets, check in was fast with no hassle, breakfast was good as always its a good experience
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Carlos,We are thrilled to hear that you enjoyed our quiet and clean rooms, efficient check-in process, and delicious breakfast offerings. Your positive feedback motivates us to keep up the good work in providing a pleasant experience for our guests. Thank you for sharing your thoughts with us.
by A verified traveler
Posted 26 May 2024
Check in very good, property very clean
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Leola,We are pleased to hear that you had a positive check-in experience and found our property clean. Thank you for sharing your feedback with us. If you have any further comments or questions, please feel free to reach out to us directly.
by A verified traveler from Eastman
Posted 20 May 2024
The property is really taking good care of
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello ELIZABETH,Thank you for recognizing the care we put into our property. We strive to provide a comfortable stay for all our guests. Your feedback is appreciated and we hope to welcome you back in the future.
by A verified traveler
Posted 6 May 2024
Saw roaches in the room, not Palmetto bugs, ROACHES!!
Comment from Hotel Management
7 May 2024 by Manager, Hotel Management
Hello David,We appreciate your feedback and take cleanliness seriously at our establishment. We encourage guests to report any issues during their stay so our team can address them promptly. Thank you for bringing this to our attention.
by A verified traveler from Eastman
Posted 6 May 2024
Staff is always amazing. Rooms are very clean.
Comment from Hotel Management
6 May 2024 by Manager, Hotel Management
Hello ELIZABETH,Thank you for acknowledging our exceptional staff and the cleanliness of our rooms. We appreciate your positive feedback and hope to welcome you back for another wonderful stay soon.
by A verified traveler
Posted 30 Apr 2024
The bed was lumpy no support my back is still hurting had to keep asking for towels and towels were old cigarette holes in the blanket and it was a no smoking room the front desk lady acting like she had an attitude and the breakfast was awful we'll never come back
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello VERONICA, Thank you for sharing your experience with us. We regret to hear about the issues you encountered during your stay. Your feedback is important and will be shared with the relevant teams for review. We apologize for any inconvenience caused and appreciate your insights for improvement.
by A verified traveler from Eastman
Posted 30 Mar 2024
Property is fine
Comment from Hotel Management
2 Apr 2024 by Manager, Hotel Management
Hello ELIZABETH,We appreciate your feedback and are glad to hear that you found the property satisfactory during your stay. If you have any further comments or concerns, please don't hesitate to reach out to us directly.
