Ratings based on 430 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
19 Jun 2024 by Guest Relation Management, Hotel Management
Hi Timbo,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 17 Jun 2024
As a single guy I was fine. My family would never stay there had they been with me. Hotel wasn’t super clean, but it’s expected at a motel. You need some bug spray for sure. If not for that it’s manageable for the price. Very glad I had a 9 with me though. Literally had a car with bullet holes in the windshield pull up and park beside my car. Definitely some junky that may or may not have been staying there. He left after he saw what was on my hip but still… I was up every few hours just to check that my car was still there. This was a last minute booking for my kids ball game. It was close to the fields but that was the only “perk” I can give the place.
Comment from Hotel Management
18 Jun 2024 by Guest Relation Management, Hotel Management
Hi Derrik,Thank you for your feedback regarding your recent stay at our hotel. Please know that this is not indicative of the level of service we strive to provide, and we will address these concerns with our team to ensure that they are rectified and do not happen again. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 3 Jun 2024
High on price w
Comment from Hotel Management
4 Jun 2024 by Guest Relation Management, Hotel Management
Hi Cindy,We appreciate your feedback regarding our pricing. Our aim is to provide a fair value for the quality of service and accommodations we offer. However, we understand that price is an important factor for our guests, and we continually review our pricing to ensure it aligns with industry standards and guest expectations. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 1 Jun 2024
Refrigerator leaked, bugs in room, no pool or breakfast as advertised
Comment from Hotel Management
3 Jun 2024 by Guest Relations Specialist, Hotel Management
Hi Kelly,We're genuinely sorry to hear about your disappointing experience at our hotel. We take cleanliness very seriously, and it's truly unacceptable that you encountered bugs in your room and experienced a leaking refrigerator. Rest assured, we've immediately addressed these issues with our housekeeping and maintenance teams to ensure such incidents are rectified promptly. Regarding the pool and breakfast, we apologize for any confusion; unfortunately, circumstances beyond our control may sometimes impact the availability of certain amenities. We appreciate your feedback and will use it constructively to enhance our services for future guests.
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
20 Jun 2024 by Guest Relation Management, Hotel Management
Hi Latonya,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 26 May 2024
The staff was very nice. But some how my room was assigned to someone else after I was already in the room. Big mix up.
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello Keysha, We regret to hear about your experience and apologize for the inconvenience caused. Your feedback is valuable for us to improve our processes and ensure such incidents are avoided in the future. We recommend contacting our management team directly to address this matter further. Thank you for bringing this to our attention.
by A verified traveler
Posted 14 May 2024
Staff was super friendly and facility was clean but there were hooligans playing loud music and loitering on the hotel property and I saw a live roach in my room.
Comment from Hotel Management
15 May 2024 by Guest Relation Management, Hotel Management
Hi Justin,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our staff to be super friendly and the facility clean. We have taken note of your concerns, and we will address these issues promptly to prevent any future occurrences. We hope to have the opportunity to welcome you back and provide you with a more pleasant experience.
by A verified traveler
Posted 13 May 2024
I enjoyed my stay staff was very friendly
Comment from Hotel Management
14 May 2024 by Guest Relation Management, Hotel Management
Hi James,Thank you for your feedback! We're delighted to hear that you enjoyed your stay and that our staff provided friendly service. Ensuring a welcoming and pleasant experience for our guests is important to us, and we're glad that our team made your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 8 May 2024
I love the view
Comment from Hotel Management
9 May 2024 by Guest Relation Management, Hotel Management
Hi Victoria,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed the view during your stay. Providing a pleasant and memorable experience for our guests is our goal, and we're thrilled that you appreciated the beautiful scenery. We look forward to welcoming you back for another enjoyable stay with a great view!
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
10 May 2024 by Guest Relation Management, Hotel Management
Hi Victoria,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
