Ratings based on 735 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Clean and safe location. Great for what we needed. The pool was closed unfortunately.
Comment from Hotel Management
21 May 2024 by Guest Relation Management, Hotel Management
Hi Chancie,We greatly appreciate your positive feedback! Ensuring a clean and safe environment for our guests is always a top priority for us, and we're delighted that you found our location to meet your expectations. It's fantastic to hear that our hotel was just what you needed during your stay. We have taken note of your concern, and we'll certainly look into ways to improve and ensure that such situations are minimized in the future. We appreciate your understanding and hope to have the opportunity to better serve you in the future.
by A verified traveler
Posted 19 May 2024
The property was in excellent location for dinning options and plenty of gas options. The hotel was decent, only complaint I had was the smell of smoke that came from our room. I went to the store and purchased multiple items to try and help with the smell. It muted it some but not completely. It's highly not suggested to sleep on pull out bed. Very uncomfortable. Staff was great
Comment from Hotel Management
21 May 2024 by Guest Relation Management, Hotel Management
Hi Misty,Thank you for taking the time to share your experience with us. We're glad to hear that you found our property to be conveniently located near dining options and gas stations. We're also delighted to hear that you found our staff to be great, and we appreciate your kind words in that regard. Your feedback regarding the smell of smoke and the comfort of the pull-out bed is incredibly valuable to us, and we will address these matters with our team to ensure improvements are made. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.
by A verified traveler from BALL GROUND
Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by Guest Relation Management, Hotel Management
Hi Alex,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 5 May 2024
Very clean!
Comment from Hotel Management
7 May 2024 by Manager, Hotel Management
Hello Brittany,Thank you for recognizing our commitment to cleanliness during your stay. We strive to provide a comfortable environment for all our guests to enjoy. Your feedback is greatly appreciated.
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello aira,We are delighted to hear that you had a positive experience during your stay at our hotel. We hope you had a wonderful time and look forward to welcoming you back soon!
by A verified traveler
Posted 28 Apr 2024
It smelled clean but we had to kill a roach in our room. The towels had hair from other people still attached. They came into our room after the first night and made the beds, moved our clothing, and our bathroom items. It almost looked as if they went through our things. I had to pay another 30 dollars when I arrived.
Comment from Hotel Management
30 Apr 2024 by Guest Relation Management, Hotel Management
Hi Robert,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Guest Relation Management, Hotel Management
Hi Daniel,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Manager, Hotel Management
Hello CJ,We are happy to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.
by A verified traveler
Posted 6 Apr 2024
With the exception of one young lady working the front desk when I arrived, this was by far the most unpleasant stay I have ever had in my life. This property was an absolute disaster!
There was a kids baseball tournament in town, and these kids ran the halls, screaming, slamming doors, until after 1 am! I called front desk and the man working there told me that “they can’t tell guests how to behave”. What the heck??? The “adults”, and I use that term loosely, took the entire lobby and lounge over until the wee hours of the morning and allowed their children to run, scream, jump and play in the entrance way and lobby, hindering any other guests from entering and leaving safely. Are you kidding me? In the morning I couldn’t even get close to the “free breakfast”. They literally consumed everything except the chairs. No other guests could eat.
The next day I left the property all day hoping for a better second evening but returned to what sounded like 5 horses in the room above mine, the smell of marijuana permeating from the room next to me, along with constant slamming doors, loud conversations, and what sounds like 4 or 5 kids banging on the walls. I just can’t.
Add to that what appears to be blood on the bathroom wall, a toilet that didn’t ever completely flush, an unpainted and what appears to be a mildewed wall above the ac unit. THIS is not acceptable on any level. Trust me when I say..STAY somewhere else where there is actually management that manages the property.
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Hello April, We value all guest feedback and will address your concerns with the team. It is important to us that all guests can enjoy their stay. We apologize for any disturbances you experienced during your time here. We strive to provide a comfortable environment for all our guests and will work on improving our services accordingly. Thank you for sharing your experience with us.
by A verified traveler
Posted 1 Apr 2024
Great stay!
Comment from Hotel Management
2 Apr 2024 by Guest Relation Management, Hotel Management
Hi Latanya,We're thrilled to hear that you had a great stay with us! Providing a wonderful experience for our guests is our top priority, and we're delighted that we met your expectations during your time with us. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.
