Ratings based on 961 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Littleton
Posted 1 May 2024
Great location; walkable to everything in the city! Also very friendly staff.
Comment from Hotel Management
2 May 2024 by Marta , Hotel Management
Dear Nicole, Thank you for yours stay with us. We really appreciate you taking the time to give us such an excellent rating. We are thrilled to hear you had a good stay and found the location of the hotel convenient. We do hope to have you back again with us in the future. Kind Regards,
by A verified traveler
Posted 25 Apr 2024
Great service!
Comment from Hotel Management
1 May 2024 by HGI Dublin City Centre , Hotel Management
Dear Susie, Thank you for such a positive review! We are thrilled to know you found our hospitality service to your satisfactory. We look forward to welcoming you back in the near future.
by A verified traveler
Posted 22 Apr 2024
Perfect for a quick 24 hrs in Dublin. Quiet, clean and good staff!
Comment from Hotel Management
1 May 2024 by Hilton Garden Inn Dublin City Centre , Hotel Management
Dear Lisa, Thank you for your stay with us. We really appreciate you taking the time to give us such feedback. We do hope you would consider staying again with us in the future. Kind regards
by A verified traveler
Posted 22 Apr 2024
Everything was old and faulty. The bed was LITERAL springs, no cushion at all. An alarm kept going off in our room and the front desk just said to “open a window.”
Comment from Hotel Management
1 May 2024 by HGI Dublin , Hotel Management
Dear Kailey,Thank you for taking time to leave comments regarding your stay with us. Your feedback is very important for us and we appreciate it. We are sorry to hear you had this experience with our front desk staff, as well as the problem accruing with the alarm system in the room and uncomfortable beds. Thanks for letting us know so we can improve on this.Regards,
by A verified traveler from Ellon
Posted 21 Apr 2024
Riverside views are good. Location central.Bus and lines nearby. Staff attentive
Comment from Hotel Management
1 May 2024 by HGI Dublin , Hotel Management
Dear Paul, Thank you for taking time to leave comments regarding your stay with us. Your feedback is very important for us and we appreciate it. We are delighted to read you liked your riverside room and that you found our hotel in a good location. We hope to welcome you back again in the future.Regards,
by A verified traveler from Long Beach
Posted 18 Apr 2024
Great location
Comment from Hotel Management
1 May 2024 by Marta , Hotel Management
Dear Joanne, Thank you for your recent stay with us. We appreciate you taking the time to give us such a positive rating. We hope to have you here again with us sometime in the future.
by A verified traveler
Posted 17 Apr 2024
Great hotel and area
Comment from Hotel Management
1 May 2024 by HGI Dublin , Hotel Management
Dear Antonio, Thank you for taking the time to give us such excellent rating. We hope to have you stay again with us in the future. Kind regards
by A verified traveler
Posted 16 Apr 2024
Hotel lovely but area around hotel not so nice
Comment from Hotel Management
1 May 2024 by HGI Dublin , Hotel Management
Dear Rajbinder, Thank you for taking the time to give us such excellent rating. We are sorry to hear you didn't like the surrounding area. But we hope this doesn't effect you returning in the future. Kind regards
by A verified traveler
Posted 15 Apr 2024
Clean and accessible
Comment from Hotel Management
15 Apr 2024 by Marta , Hotel Management
Dear Maristel, Many thanks for taking the time to leave your positive review. We are glad our hotel was to your satisfaction - and we look forward to welcoming you again in the future. Regards, HGI Dublin City Centre
by A verified traveler
Posted 9 Apr 2024
Good room
Comment from Hotel Management
15 Apr 2024 by HGI Dublin City Centre , Hotel Management
Dear Paul, Thank you for taking time to leave comments regarding your stay with us. Your feedback is very important for us and we appreciate it. We are delighted to read you liked your room. We hope to welcome you back again in the future. Regards,
