Ratings based on 438 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2023
Property very safe with key fob access at every door & gate. Reception staff were helpful. I had one of the double rooms for 2 nights. I enjoyed my stay. 20 min walk to central Dublin and it's a nice easy flat walk. The surrounding area seemed safe and quiet.
There were some unusual bumps at night! But I used earplugs, just seemed to be a lot of activity in the apartment block also, the bed was a bit lumpy but nothing I couldn't sleep on and through. The bathroom wasn't squeaky clean but these are uni apartments being used for rooms off season so that makes sense.
Overall really happy and would come back. Thank you
by A verified traveler
Posted 29 Aug 2023
Easy and quiet close enough walk to centre ideal for a night or two
by A verified traveler
Posted 29 Aug 2023
Cordial staff.
by A verified traveler
Posted 27 Aug 2023
I liked everything about the property. The only complaint I have is that one of the front desk people (a male) who worked there in the early morning of August 16, 2023, was quite rude to me. Our shower had flooded the bathroom floor because the drain wasn't draining properly. I went to the front desk to let them know and to get help. I was quite panicked and didn't know my room number immediately. The male was obviously irritated that I could only give him the apartment number and the floor, but not the building, although I did point it out. After a few minutes, I realized I had the key in my hand and gave it to him. The key had the room number on it. The male then rudely said to me that "oh, you had the key all along". He then proceeded to give me two towels, and didn't seem to take seriously my warning that our bathroom floor was flooded. Two towels would not have been enough to clean up the flooding. He did not tell me he would notify any maintenance workers to help. Fortunately, when I returned to my suite, two maintenance workers were outside the suite as they had independently noticed the flooding from the suite below us. I am certain they hadn't been notified by the rude front desk male. They helped us clean up and fix the drain. The two maintenance workers were fantastic and very kind, telling us it wasn't our fault that the bathroom flooded. So overall my experience was great, but for the one rude male. He had short brown hair and appeared to be in his twenties.
Comment from Hotel Management
28 Aug 2023 by New Mill, Hotel Management
Hi Joanne,We apologize for any interactions you had with our staff which were anything less than favorable. We take pride in our customer service and are disappointed to know that we fell short. I can confirm that this member of staff did notify the maintenance team about the issue according to our in house records. We hope you stay with us again soon and are glad to hear you enjoyed your stay otherwise.
by A verified traveler
Posted 27 Aug 2023
For a budget option this place does the job and is in a very good location (5 mins to St Patricks Cathedral). It’s kept budget by having certain facilities as payable extras, like towels and room fans. My only issue is that the floor was a bit dirty and it was very noisy with suitcases in the courtyard at all times of the night though so it just depends on how much you value having an open window at night.
Comment from Hotel Management
27 Aug 2023 by Destiny Student Team, Hotel Management
Hello,Thank you for the feedback, we hope you enjoyed your stay in Dublin and look forward to another opportunity to host you. Best Regards
by A verified traveler
Posted 26 Aug 2023 on Hotels
Excellent!
Comment from Hotel Management
27 Aug 2023 by Destiny Student, Hotel Management
Hello,Thank you for the feedback, we are glad you enjoyed your stay. Best Regards
by A verified traveler
Posted 26 Aug 2023
Helpful staff. Clean premises.
Comment from Hotel Management
27 Aug 2023 by Destiny Student Team, Hotel Management
Hello, Thank you for the feedback, we are glad you enjoyed your stay and found our staff helpful. Best Regards
by A verified traveler
Posted 25 Aug 2023
Comment from Hotel Management
27 Aug 2023 by Destiny Student Team, Hotel Management
Hello, Thank you for the review. We hope you enjoyed your stay. Best Regards
by A verified traveler
Posted 24 Aug 2023 on Hotels
Great for the price paid, wouid return
Comment from Hotel Management
24 Aug 2023 by New Mill, Hotel Management
Hiya,Thank you for your review! We are glad you enjoyed your stay. We hope you stay again.
by A verified traveler
Posted 22 Aug 2023
