Ratings based on 972 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
Checked in at 9pm as been out all day. Quick and easy.
Left my bag with reception earlier in the day before check in.
Good breakfast.
Clean and comfy bed.
Airport hoppa bus stops outside front door of hotel for convenience.
by A verified traveler
Posted 12 Apr 2024
Since you need to open your window to make the room cool, you can hear noise from outside. You can hear people talking in the hallways outside your hotel room
by A verified traveler
Posted 10 Apr 2024
Good hotel in a good location
by A verified traveler
Posted 7 Apr 2024
Was not told there were refugees at this location,people sleeping in the halls,didn’t feel safe there
by A verified traveler from malden
Posted 5 Apr 2024
property charged me even though i paid expedia. was not apologetic or helpful. treated me like i have to be investigated. reception desk hung up on me and would not answer the phone.
by A verified traveler
Posted 1 Apr 2024
The food was spot on and the rooms were quality. I can't wait to visit again.
by A verified traveler
Posted 25 Mar 2024
Great for the family, staff were polite and friendly.
by A verified traveler
Posted 19 Mar 2024
Many great things like the staff, size of rooms, clean bedding, ample underground parking. A few things were off putting. We had to walk a good distance from lobby to take elevator up to our floor and elevators were slow. The room was amazing in terms of size but furniture was dated and carpets stained in areas. Bathroom had mold in a few areas and shower was tiny (not small…tiny). I would definitely stay again given it’s well priced.
by A verified traveler
Posted 26 Feb 2024
Excellent hotel with great facilities, easy access into the city via bus which runs very frequent
by A verified traveler
Posted 18 Feb 2024
The hotel has good size of rooms for a family of 4 and that is the main reason why we stay here on a few occasions each year.
Unfortunately though we had room service for the first time on this visit and after an hour of trying to place an order it arrived cold 😔and with only two sets of cutlery for a family of 4. We also find dirty laundry and rubbish bags outside lifts we go for breakfast or check out in the mornings.
