Ratings based on 984 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
This is always my go to hotel in Dubai
Beautiful private beach
Comment from Hotel Management
18 Jun 2024 by Cluster General Manager, Hotel Management
Dear Anthony,Thank you very much for sharing your review and feedback regarding your recent experience at Hilton Dubai Jumeirah.I am sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services.We look forward to your continued visits and to welcoming you back.Best Regards, Jean Sebastien Kling
by A verified traveler
Posted 10 Jun 2024
Great location. Typical Hilton hotel…
Comment from Hotel Management
12 Jun 2024 by Cluster General Manager, Hotel Management
Dear Robert,Thank you very much for sharing your review and feedback regarding your recent experience at Hilton Dubai Jumeirah.I am sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services.We look forward to your continued visits and to welcoming you back.Best Regards, Jean Sebastien Kling
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Cluster General Manager, Hotel Management
Dear Julia,Thank you very much for sharing your review and feedback regarding your recent experience at Hilton Dubai Jumeirah.I am sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services.We look forward to your continued visits and to welcoming you back.Best Regards, Jean Sebastien Kling
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Cluster General Manager, Hotel Management
Dear Barry,Thank you for taking the time and effort in sharing your rating, following your stay at the Hilton Dubai Jumeirah. We all look forward to welcoming you and your family back again in the near future! Best Regards,Jean Sebastien KlingCluster General Manager
by A verified traveler
Posted 3 Jun 2024
Service was great
Comment from Hotel Management
6 Jun 2024 by Cluster General Manager, Hotel Management
Dear Mauricio,Thank you for taking the time and effort in sharing your rating, following your stay at the Hilton Dubai Jumeirah. We all look forward to welcoming you and your family back again in the near future! Best Regards,Jean Sebastien KlingCluster General Manager
by A verified traveler
Posted 1 Jun 2024
Check in was good especially as we were there at 6am we were given a room by 7am well done however the room was not the best hardly any view apart from the service pipes on the roof didn't complain as we did get room early We required a late check out as weren't flying till 9pm all they were interested in was seeing how much they could charge us think hotel could do a lot better with this procedure Pool and beach was great clean and tidy staff around this area were very good
Comment from Hotel Management
6 Jun 2024 by Cluster General Manager, Hotel Management
Dear Carl,Thank you for taking the time and effort in sharing your rating, following your stay at the Hilton Dubai Jumeirah. We all look forward to welcoming you and your family back again in the near future! Best Regards,Jean Sebastien KlingCluster General Manager
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
6 Jun 2024 by Cluster General Manager, Hotel Management
Dear William,Thank you for taking the time in posting a review of your stay at the Hilton Dubai Jumeirah. It is with regret to learn of your dissatisfaction on our services and facilities and for not being able to meet your expectations fully of a Hilton stay on this particular occasion. As this is not level of service we strive to achieve and provide to our valued guests, please accept our sincere apologies for the disappointment caused to you and rest assured that we have taken your comments seriously and will be use as basis of our improvement. We really appreciate your feedback and we hope to be able to welcome you back to our property in the near future, to give us a chance to regain your confidence in our service and facilities. Best Regards,Jean Sebastien KlingCluster General Manager
by A verified traveler
Posted 24 May 2024
As I live in Massachusetts, the Hilton Dubai Jumeirah is literally halfway around the world; and yet, although I have stayed there on three separate occasions over the past one and one half years, for approximately two weeks each time,the entire staff from front desk, concierge , restaurant staff, house keeping, life guards, doormen, etc., have made me feel completely welcome and at home. It’s a wonderful hotel with lots of fine restaurants, scenic rooftop happy hours, beach and poolside restaurants, and a Trader Vic’s which just happens to serve up the best Mai Tais ever!
Conveniently located on Jumeirah beach, along The Walk, and just a few blocks from the marina, there is no shortage of things to do from sunset dinner cruises, camel rides along the beach, shopping at the world’s largest mall, fine dining, and day trips to Abu Dhabi.
Can’t wait to come back!
Comment from Hotel Management
28 May 2024 by Cluster General Manager, Hotel Management
Dear steven, Thank you for taking the time and effort in sharing your rating, following your stay at the Hilton Dubai Jumeirah. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We all look forward to welcoming you and your family back again in the near future! Best Regards, Jean Sebastien Kling
by A verified traveler from Mprganville
Posted 28 Apr 2024
Super! Everything is just great!
Comment from Hotel Management
6 Jun 2024 by Cluster General Manager, Hotel Management
Dear Svetlana,Thank you for taking the time and effort in sharing your rating, following your stay at the Hilton Dubai Jumeirah. We all look forward to welcoming you and your family back again in the near future! Best Regards,Jean Sebastien KlingCluster General Manager
by A verified traveler
Posted 25 Apr 2024
Lovely place we booked for a romantic stay. Beautiful room and hotel.
Comment from Hotel Management
30 Apr 2024 by Cluster General Manager, Hotel Management
Dear Keagan,Thank you very much for sharing your review and feedback regarding your recent experience at Hilton Dubai Jumeirah on ExpediaI am sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services.We look forward to your continued visits and to welcoming you back.Best Regards, Jean Sebastien Kling
