Ratings based on 86 Verified Reviews

4.8 out of 5
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Apr 2024
One of the best hotels in the world
5 out of 5
by A verified traveler

Posted 11 Feb 2024
Beautiful property great service
5 out of 5
by A verified traveler from Santa Clarita

Posted 16 Jan 2024
This place did not disappoint. The hotel is beautiful and clean. The staff was amazingly friendly and very accommodating. The breakfast had many delicious options. I would stay here over and over again.
5 out of 5
by A verified traveler

Posted 3 Jan 2024
Some of the rooms require transportation via golf cart to get to and from. This is a little inconvenient but the room was basically brand new and spotless, staff was incredible and very friendly. Highly recommend it.
5 out of 5
by A verified traveler

Posted 31 Dec 2023 on Hotels
Excellent place. Luxury. Very clean. Excellent customer service and friendly staff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Posted 3 Jun 2023
Hotel is in the heart of the culture.
Comment from Hotel Management
5 Jun 2023 by Fabio Marigliano, Hotel Management
Dear Lance,Thank you for your comments and your feedback.Indeed we are located in the heart of the culture and the team is proud to represent some unique within the region.Regards,Fabio MariglianoGeneral Manager
5 out of 5
by A verified traveler

Posted 1 Jun 2023
The service was absolutely amazing. The staff went out of their way for you. The facilities were so unique and special. This was no boring hotel that you could find anywhere. It reflected the culture of the area. I would strongly recommend staying here.
Comment from Hotel Management
1 Jun 2023 by Fabio Marigliano, Hotel Management
Dear Paul,Thank you for sharing your positive experience! It sounds like you had an incredible time.The exceptional service, the staff going above and beyond, and the unique facilities that reflected the local culture all contributed to making your stay truly memorable. Recommending such a remarkable experience is a great way to express your satisfaction and help others discover the charm of this distinctive location.Regards,Fabio MariglianoGeneral Manager
5 out of 5
by A verified traveler

Beautiful old world charm

Posted 14 May 2023 on Hotels
Beautiful property. Very comfortable. Rooms are n bathrooms are spacious. Only beds are a bit too high. Lighting, outdoor seatings, the old world charm all created simply beautiful ambiance. Breakfast menu, choices and serving were adequate, substantial and yummy. All Staff were very attentive, courteous, respectful and helpful. Our stay was very enjoyable. Amazing experience, We had a great time😊😋😍 We will definitely revisit n recommend to family and friends 👌👍
Comment from Hotel Management
25 May 2023 by Fabio Marigliano, Hotel Management
hank you for your wonderful feedback! We're thrilled to hear that you found our property beautiful and comfortable. It's great to know that you enjoyed the spacious rooms and bathrooms, although we apologize if the beds were a bit too high for your liking.We're delighted that you appreciated the old world charm of our establishment. Creating a beautiful ambiance is important to us, and we're glad that the lighting, outdoor seating, and overall atmosphere contributed to your enjoyment.We're also pleased to hear that you found our breakfast menu to be adequate, substantial, and yummy. We strive to provide a satisfying dining experience for our guests, and it's rewarding to know that we succeeded in meeting your expectations.Thank you for acknowledging our staff. We take pride in our attentive, courteous, and helpful team members who aim to provide exceptional service to our guests. We're glad they made your stay enjoyable and memorable.We're grateful for your kind words and for choosing to recommend us to your family and friends. It would be our pleasure to welcome you back for another amazing experience in the future. Please don't hesitate to reach out if there's anything else we can assist you with.
5 out of 5
by A verified traveler

Unbelievably Amazing Heritage Hotel

Posted 5 May 2023 on Hotels
If you really aspire for a taste of Arabia architecture then this is the place to be. The hotel is amazingly beautiful and has kept the authentic original bones together with many of the historical aspects while ensuring that all the luxury experiences of a 5 stars establishment be effortlessly available. The cuisine is out of this world delicious and everything feels like you are in your own private world. The hotel is aptly named : HOME aka Al Bait in Arabic as you really feel more like at home than in a hotel.
Comment from Hotel Management
25 May 2023 by Fabio Marigliano, Hotel Management
Thank you so much for your feedback! We're thrilled to hear that you had an unbelievably amazing experience at our heritage hotel. It's wonderful to know that we were able to provide you with a taste of Arabian architecture and maintain the authenticity and historical aspects while still offering all the luxuries of a 5-star establishment.We take pride in creating an atmosphere where our guests feel at home, and we're glad that you felt that way during your stay. It's great to hear that our cuisine exceeded your expectations and that you enjoyed the delicious flavors.Thank you for highlighting our efforts to preserve the original bones of the building and showcase the rich heritage. We believe in creating a unique and immersive experience for our guests, and your positive feedback reassures us that we're on the right track.Once again, we appreciate your kind words and thank you for choosing our hotel. We look forward to welcoming you back in the future for another exceptional stay!