Ratings based on 356 Verified Reviews

4.0 out of 5
86% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Apr 2024
Excellent location both close proximity to JBR beach and marina. Lovely spacious rooms with kitchen facilities. Didn’t dine at the hotel so couldn’t comment on the food there but staff where very helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jan 2024
1 out of 5
by A verified traveler

Posted 30 Dec 2023
Floors turned feet black. Hair on pillows. Stained furniture and ceiling. Confusing parking and valet. Terrible customer service that wouldn’t honor a partial refund after one night, had to get Expedia involved to rebook a much better place nearby.
4 out of 5
by A verified traveler

A mixed review

Posted 27 Dec 2023 on Hotels
The Hotel was difficult to find. If arriving by car the entrance is through an unmarked underground carpark at the rear of the building and our taxi driver had great difficulty in finding it. We telephoned the hotel for directions but the call was not answered. We were upgraded to a larger apartment which was welcome but it was all very dated and in need of refurbishment. The kitchen had suitable equipment, except for the lack of a toaster, but no instruction leaflets on how to use the combination oven. We had to ask for dishwasher tablets and a tea towel. The provision of cutlery and china was totally inadequate especially for a family size apartment. The daily housekeeping was thorough and the young man that provided it was very pleasant. Overall our three day stay was enough.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Dec 2023
4 out of 5
by A verified traveler

Posted 26 Nov 2023
This is in a great location for dining and the JBR beach. Excellent value for money. We have stayed there twice in a two bedroom suite.
Comment from Hotel Management
29 Nov 2023 by Suha Management, Hotel Management
Dear Keith,Thank you for the feedback!We will be looking forward to welcome you back!Best regards,
4 out of 5
by A verified traveler from Jeddah

Posted 24 Nov 2023
We loved our stay. Clean apartment, great appliances and modern design. Easy parking and easy access to JBR street and the beach. Things worth mentioning is: shower head is broken, faucet is old, internet disconnects from TV most of time.
Comment from Hotel Management
29 Nov 2023 by Suha Management, Hotel Management
Dear Azzam,Thank you for the feedback and for staying with us.We will be happy to welcome you back soon!Best regards,
4 out of 5
by A verified traveler

Posted 4 Nov 2023
Nice area to stay in with good transport links (tram & metro - although can get busy at rush hour) JBR area was nice to stay in
Comment from Hotel Management
29 Nov 2023 by Suha Management, Hotel Management
Dear Mohammed,Dear Nancy,Thank you for the feedback!We will be looking forward to welcome you back!Best regards,
5 out of 5
by A verified traveler

Posted 29 Oct 2023
Friendly and kind
Comment from Hotel Management
29 Nov 2023 by Suha Management, Hotel Management
Dear Injee,Thank you for the feedback!We will be looking forward to welcome you back!Best regards,
5 out of 5
by A verified traveler

Posted 21 Oct 2023
Comment from Hotel Management
25 Oct 2023 by Suha Management, Hotel Management
Dear Afshin,Thank you very much for the great rating.We will be happy to welcome you back!Best regards,
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