Ratings based on 305 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Mar 2024
I emailed and asked if we could check-in earlier as we would be checking out at 3am and was told there is a charge for early check-in and late check-out, asked about breakfast ignored. We arrived and was told check-in is at 2pm. At 2pm told a smoking room was available, but our booking was non-smoking, offered another smoking room but had to wait for it to be cleaned. Microwave doesn't work, toaster trips the fuse, TV won't work, toaster doesn't work. You have to lower/increase volume TV from the TV itself. Was told microwave would be replaced, they didn't do it, had to ask them again for them to replace. Bathroom kept smelling of curry. I provided online feedback and the day before we check-out receieved a courtesy call to say they will check everything so I said we're checking out what's the point. Just really dissapointing, only advantage next to Deira City Centre and Metro.
Comment from Hotel Management
11 Mar 2024 by Somewhere, Hotel Management
Dear Guest, Greetings from Somewhere Hotel Apartment.We appreciate your comment and we sincerely apologize for the inconvenience caused during your stay. Your feedback is invaluable and rest assured that we are committed to improve our services based on your feedback.Thank you for choosing to stay with us and we look forward to an opportunity to welcome you back to our hotel.Thanks
by A verified traveler
Posted 5 Feb 2024
Comment from Hotel Management
23 Mar 2024 by Somewhere, Hotel Management
Dear Guest, Greetings from Somewhere Hotel Apartment.We sincerely thank you for sharing your feedback with us. Your positive remarks are truly valued, and we are delighted that you had an great experience at Somewhere hotel. Once again, thank you and we look forward to welcoming you back in our hotel.Thanks
by A verified traveler
Posted 13 Jan 2024 on Hotels
staff is very help full
Comment from Hotel Management
8 Mar 2024 by Somewhere, Hotel Management
Dear Guest, Greetings from Somewhere Hotel Apartment.We sincerely thank you for sharing your feedback with us. Your positive remarks are truly valued, and we are delighted that you had an great experience at Somewhere hotel. Once again, thank you and we look forward to welcoming you back in our hotel.Thanks
by A verified traveler
Great value
Posted 22 Oct 2023 on HotelsThe room was spacious and comfortable. Great service. Meters away from the Metro station. Overall a great value.
by A verified traveler
Great stay
Posted 18 Oct 2023 on HotelsNorisel and the other Indian lady in the reception were very nice and professional 👍. The stay was great I enjoyed it.
by A verified traveler
Posted 25 Sep 2023
Very attentive personnel! Breakfast paid, recommended.
by A verified traveler
Posted 16 Aug 2023
by A verified traveler
Good stay
Posted 10 Jun 2023 on HotelsIt was very good stay, Mr Hamza and Ms Norisel were very supportive
by A verified traveler
Posted 6 Jun 2023 on Hotels
by A verified traveler
Posted 4 May 2023
I like the staff, the cleanliness, the services and proximity to Metro and shoppings and restaurants
Comment from Hotel Management
6 May 2023 by Grace, Hotel Management
Dear Mr. TseggaiThank you for sharing your great experience at Somewhere Hotel Apartments with us. We are so pleased to read your lovely comments. We look forward to serving you in the future. Sincerely, The Management
