Ratings based on 83 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2024 on Hotels
Comment from Hotel Management
17 Jan 2024 by Sofitel Dubai The Obelisk, Hotel Management
Dear Mohamed Fethi,Greetings from Sofitel Dubai The ObeliskThank you very much for taking the time to provide us with your valuable feedback and for review you shared about your recent stay and experience at our hotel.We are truly grateful for your kind words, and your positive feedback regarding our hotel is highly appreciated. We strive to maintain the highest standards in hospitality, and your feedback serves as an affirmation that our efforts are recognized and valued. We will be sure to share your glowing review with our staff members, as it will undoubtedly serve as a source of motivation and encouragement for them to continue delivering outstanding service to all our guests.Once again, thank you for sharing your positive experience and feedback with us. We look forward to welcoming you back in the future and providing you with another exceptional stay.Warm regards,Sofitel Dubai The Obelisk
by A verified traveler
Posted 26 Nov 2023
Good welcome in reception and nice pool and good location
Comment from Hotel Management
28 Nov 2023 by Sofitel Dubai The Obelisk, Hotel Management
Dear Ahmad,Greetings from Sofitel Dubai The Obelisk.Thank you very much for this review of your recent experience with the Sofitel Dubai The Obelisk.We are delighted to read that your recent experience with us was a memorable moment, and we are thankful for your great words towards our colleague's service. Rest assured, this kind word and constructive feedback will be shared with them as well.We have also noted your constructive feedback from your stay with us, and we will share this with our management team.Thank you once again for sharing your experience with us, and we very much look forward to having the opportunity to serve you again in the future.Sincerely,Sofitel Dubai The Obelisk
by A verified traveler
Posted 6 Nov 2023 on Hotels
Comment from Hotel Management
10 Nov 2023 by Sofitel Dubai The Obelisk, Hotel Management
Dear Abdul Rahman,Greetings from Sofitel Dubai The ObeliskThank you very much for taking the time to provide us with your valuable feedback and for the excellent review you shared about your recent stay at our hotel.We are truly grateful for your kind words and for choosing our hotel for your accommodation needs.Your positive comments regarding our hotel's services and facilities are highly appreciated. We strive to maintain the highest standards in hospitality, and your feedback serves as an affirmation that our efforts are recognized and valued. We will be sure to share your glowing review with our staff members, as it will undoubtedly serve as a source of motivation and encouragement for them to continue delivering outstanding service to all our guests.Once again, thank you for choosing our hotel and for sharing your positive experience. We look forward to welcoming you back in the future and providing you with another exceptional stay.Warm regards,Sofitel Dubai The Obelisk
by A verified traveler
Posted 10 Oct 2023 on Hotels
Comment from Hotel Management
11 Oct 2023 by Sofitel Dubai The Obelisk, Hotel Management
Dear Abdul Rahman,Greetings from Sofitel Dubai The ObeliskThank you very much for taking the time to provide us with your valuable feedback and for the excellent review you shared about your recent stay at our hotel.We are truly grateful for your kind words and for choosing our hotel for your accommodation needs.Your positive comments regarding our hotel's services and facilities are highly appreciated. We strive to maintain the highest standards in hospitality, and your feedback serves as an affirmation that our efforts are recognized and valued. We will be sure to share your glowing review with our staff members, as it will undoubtedly serve as a source of motivation and encouragement for them to continue delivering outstanding service to all our guests.Once again, thank you for choosing our hotel and for sharing your positive experience. We look forward to welcoming you back in the future and providing you with another exceptional stay.Warm regards,Sofitel Dubai The Obelisk
by A verified traveler
Posted 28 Sep 2023 on Hotels
Comment from Hotel Management
29 Sep 2023 by Sofitel Dubai The Obelisk, Hotel Management
Dear Michael,Greetings from Sofitel Dubai The Obelisk.Thank you very much for this review of your recent experience with the Sofitel Dubai The Obelisk.We are delighted to read that your recent experience with us was a memorable moment, and we are thankful for your great words towards our colleague's service. Rest assured, this kind word and constructive feedback will be shared with them as well.We have also noted your constructive feedback from your stay with us, and we will share this with our management team.Thank you once again for sharing your experience with us, and we very much look forward to having the opportunity to serve you again in the future.Sincerely,Sofitel Dubai The Obelisk
by A verified traveler
Stunning stay
Posted 24 Sep 2023 on HotelsStunning stay from start to finish. Service was excellent, room and facilities absolutely wonderful, food outstanding. Highly recommend this hotel and I am looking forward to my next stay!
Comment from Hotel Management
28 Sep 2023 by Sofitel Dubai The Obelisk, Hotel Management
Dear Anna,Greetings from Sofitel Dubai The ObeliskThank you very much for taking the time to provide us with your valuable feedback and for the excellent review you shared about your recent stay at our hotel.We are truly grateful for your kind words and for choosing our hotel for your accommodation needs.Your positive comments regarding our hotel's services and facilities are highly appreciated. We strive to maintain the highest standards in hospitality, and your feedback serves as an affirmation that our efforts are recognized and valued. We will be sure to share your glowing review with our staff members, as it will undoubtedly serve as a source of motivation and encouragement for them to continue delivering outstanding service to all our guests.Once again, thank you for choosing our hotel and for sharing your positive experience. We look forward to welcoming you back in the future and providing you with another exceptional stay.Warm regards,Sofitel Dubai The Obelisk
by A verified traveler
Posted 5 Aug 2023
We had wonderful stay in Sofitel obelisk. Hotel has beautiful ambience and all the staff are so helpful.
Rooms are spacious and clean with great views.
Special thank you to the housekeeping team especially Tanaji, Kumari and Nurudeen. They made our stay even more special.
Will definitely be returning to this hotel.
Comment from Hotel Management
6 Aug 2023 by Sofitel Dubai The Obelisk, Hotel Management
Dear Ilham,Greetings from Sofitel Dubai The Obelisk.Thank you for taking the time to provide us with your exceptional review following your recent stay at our hotel. We are truly delighted to receive your positive feedback.We are committed to delivering outstanding service and ensuring our guests have a memorable experience, and we are thrilled to hear that we succeeded in meeting your expectations. Your kind words are a testament to the hard work and dedication of our team.Your feedback motivates us to continue providing the highest level of service to all our guests.It was a pleasure having you as our guest, and we look forward to welcoming you back for another remarkable stay in the near future.Warmest regards,Sofitel Dubai The Obelisk
by A verified traveler
Posted 30 Jun 2023
Excellent customer service
Comment from Hotel Management
1 Jul 2023 by Sofitel Dubai The Obelisk, Hotel Management
Dear Richard,Greetings from Sofitel Dubai The Obelisk.Thank you for taking the time to share your valuable feedback regarding your recent stay at our hotel. We greatly appreciate your kind words and are delighted to hear that you had a wonderful experience with our services.At Sofitel Dubai The Obelisk, we strive to provide exceptional hospitality and a memorable stay for all our guests. Your positive review serves as an encouragement to our entire team, as we constantly endeavor to exceed expectations and deliver the highest standard of service. Our team takes pride in ensuring that every aspect of your stay is well taken care of, and your satisfaction is our ultimate reward.Once again, thank you for choosing us and for sharing your positive feedback. We look forward to welcoming you back for another exceptional stay in the future. SincerelySofitel Dubai the Obelisk
by A verified traveler
Posted 21 May 2023
Spacious rooms
Comment from Hotel Management
22 May 2023 by Sofitel Dubai The Obelisk, Hotel Management
Dear Suhaib,Greetings from Sofitel Dubai The Obelisk.Thank you sincerely for taking the time to provide us with your outstanding review following your recent stay at our hotel. We truly appreciate your kind words and feedback.Your positive feedback is extremely gratifying and serves as a testament to our ongoing commitment to delivering exceptional service. It is heartening to know that we were able to meet and exceed your expectations during your stay with us.The guest satisfaction is our top priority, and we are thrilled that we were able to create a memorable experience for you. We will certainly share your generous praise with our entire team as they will be equally delighted to know that their hard work and dedication are being appreciated.Once again, we would like to express our gratitude for your wonderful review and for choosing our hotel for your stay. We hope to have the pleasure of welcoming you back in the future, providing you with another exceptional experience.SincerelySofitel Dubai the Obelisk
by A verified traveler
Posted 4 May 2023
Excellent hotel , one let down , screaming children everywhere
Comment from Hotel Management
6 May 2023 by Sofitel Dubai The Obelisk, Hotel Management
Dear Michael,Greetings from Sofitel Dubai The Obelisk.We'd like to thank you for your positive review of Sofitel Dubai The Obelisk during your recent stay, and we're delighted to hear that we met your expectations.We will share your comments with our team, and we are confident that this feedback will serve as an encouragement to all of our staff to continuously provide excellent quality services for our guests.Kindly be informed as well that we've taken note on your constructive feedback point about your experience. Please rest assured that we will address it to our executive team leaders as we strive to continuously improve the quality of our services.Thank you once again for sharing your experience, and we look forward to another opportunity to serve you in the not-too-distant future.Sincerely,Sofitel Dubai The Obelisk
