Ratings based on 182 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
This is a great hotel which is walking distance to the mall of Emirates and the metro station which can take you all over Dubai. It also has a night life with 2 night clubs on the 1st floor. Good music and drinks available. The staff at this hotel are amazing and the cleaning staff really cleaned my room well. They go above and beyond at this hotel to make you feel welcome and at home. Thank you!
by A verified traveler
Posted 30 Apr 2024
Comfortable but a little dated in the bathroom. In a great location for most of the meetings we had and staff were fine and helpful. Just a note that the noise from the nightclub/ bar can be heard on floors above and didn't stop until 4 am on our last night.
Comment from Hotel Management
18 May 2024 by Signature Hotel Management, Hotel Management
Thank you for taking the time to share your valuable comments. As we continuously strive to provide the best experience to our esteemed guest such as you, we will be taking your comments into consideration and ensure to improve in areas where needed. We hope to provide you a better service the next time you visit us. Thanks & Regards, Signature Hotel Management
by A verified traveler
Posted 29 Jan 2024
Hotel reception team are not fit to do this job , they are very aggressive and not negotiable ..
Room floor dusty , toilet sealing has water leakage , the towels smelling bad …all over the elevators and corridors smelling very bad as well .
Not recommended .
Comment from Hotel Management
12 Feb 2024 by Signature Hotel Management, Hotel Management
Greetings, we are sorry to know that your experience was not up to your expectation. We would like to thank you for bringing this to our attention. We will investigate into the matter and make sure this kind of actions are not repeated in the future. We hope this will not stop you from coming back to us. Thanks & Regards, Signature Hotel Management
by A verified traveler
Posted 28 Jan 2024
Satisfactory
Comment from Hotel Management
29 Jan 2024 by Signature Hotel Management, Hotel Management
Greetings, thank you for taking the time to provide us with valuable feedback from your recent stay with us. Feedback such as yours enable us to enhance areas that may need improvement. We regret any shortcomings in our services, and we would like to ensure that your next visit will be an improved experience. If there's anything we can do to help, please let us know how we can contact you: fdbck.me/i/7054336 Thanks & Regards, Signature Hotel Management
by A verified traveler
Posted 25 Jan 2024
Average
Comment from Hotel Management
29 Jan 2024 by Signature Hotel Management, Hotel Management
Hello Daulet, thank you for taking the time to provide us with valuable feedback from your recent stay with us. Feedback such as yours enable us to enhance areas that may need improvement. We regret any shortcomings in our services, and we would like to ensure that your next visit will be an improved experience. If there's anything we can do to help, please let us know how we can contact you: fdbck.me/i/7054336 Thanks & Regards, Signature Hotel Management
by A verified traveler
Posted 8 Jan 2024
Comment from Hotel Management
17 Jan 2024 by Signature Hotel Management, Hotel Management
Greetings from Signature Hotel! Thank you for your review. It was a pleasure having you as our esteemed guest. Please visit us again. Thanks & Regards, Signature Hotel Management
by A verified traveler
Value for Money and Location
Posted 3 Jan 2024 on HotelsHotel was very good. Ahmed at the reception was very accomodating and quickly got me a room. The room was big and roomy. air conditioner worked well. Internet was fast. Room could use more lighting. Only bath towels were provided. Hand towels had to be asked for. Would definitely stay again. For the money was an excellent value. walking distance to Mall of the Emirates or Metro station.
Comment from Hotel Management
9 Jan 2024 by Signature Hotel Management, Hotel Management
Hi Craig, thank you for the positive feedback! We're always happy to hear good things from our guests. We are glad you enjoyed your experience at Signature Hotel. Looking forward to seeing you again soon. Thanks & Regards, Signature Hotel Management
by A verified traveler
Posted 31 Dec 2023 on Hotels
Comment from Hotel Management
3 Jan 2024 by Signature Hotel Management, Hotel Management
Greetings from Signature Hotel. Thank you for your review. It was a pleasure having you as our esteemed guest. Please visit us again. Thanks & Regards, Signature Hotel Management
by A verified traveler
Posted 9 Dec 2023
Smelly corridors, with smell of smoking everywhere. As a non smoker, breathing at this hotel was difficult. Even the bedsheets was smeling of cigarettes. The toilet was slippery and dangerous.
Comment from Hotel Management
13 Dec 2023 by Signature Hotel Management, Hotel Management
Dear Olagoke, We are sorry to know that your experience was not up to your expectation. We would like to thank you for bringing this to our attention. We will investigate into the matter and make sure this kind of actions are not repeated in the future. We hope this will not stop you from coming back to us. Thanks & Regards, Signature Hotel Management
by A verified traveler
Great disco until 4am
Posted 9 Dec 2023 on HotelsThe location was good. Quick walk into Mall of Emirates and easy to get to Mashreq or MoE Metro station. Great nightclub on the first floor, which you can hear up to the 4th floor where I was staying. I visited them at 3:50am asking if they could turn the music down. The very large bouncers were apologetic but said that the disco closed at 4am and to be fair the music did stop just after 4, sadly perhaps for those who were enjoying the club.
Comment from Hotel Management
13 Dec 2023 by Signature Hotel Management, Hotel Management
Greetings from Signature Hotel! Thank you for your review, Gary. It was a pleasure having you as our esteemed guest. Please visit us again. Thanks & Regards, Signature Hotel Management
