Ratings based on 579 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
I liked being in a part of town that is old and has some history. I also liked to be on the Dubai Creek and enjoyed thaking the small ferries to visit some sights. Very convenient to the metro as well. The room was very comfortable and well furnished. The cafeteria service off-hours was great and breakfast was very abundant and offered great variety of food.
by A verified traveler from Eastbourne
Posted 14 Mar 2024
This hotel is ideal for you are close to the bus station, metro station & the creek is opposite the hotel.
Comment from Hotel Management
17 Mar 2024 by Riviera Hotel Management, Hotel Management
Dear Mr. Simon;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay.We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regards
by A verified traveler
Posted 2 Mar 2024
Comment from Hotel Management
7 Mar 2024 by Riviera Hotel Management, Hotel Management
Dear our valued guest;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay.We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regards
by A verified traveler
Posted 27 Feb 2024
Comment from Hotel Management
21 Mar 2024 by WAEL MOSTAFA, Hotel Management
Dear our valued guest,Thank you very much for sharing this positive review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsWAEL MOSTAFA
by A verified traveler
Good Deira location and good value
Posted 28 Jan 2024 on HotelsAs a previous resident of Dubai, the hotel met all my expectations: namely being in a great location in the older part of the city, a few minutes walk from Baniyas square metro station, restaurants, supermarkets and shops of all kinds. It also was clean, friendly and helpful staff, and good value for money compared with newer hotels. The only issue is no parking, but having a car in that area is a hassle compared to using the metro and taxis. A taxi to the airport is 25-30 Dirhams and 10-15 minutes. I recommend the hotel, and want to give particular thanks to the employee who helped me round up the 10 dirhams in coins which I needed to park across the street (but not easy to find a space) on the day I checked in and before returning a car. I would definitely stay there again.
Comment from Hotel Management
29 Jan 2024 by Lecsi Hernandez- Guest Relations Specialist, Hotel Management
Dear Mr. Ian;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management
by A verified traveler from swindon
Posted 20 Jan 2024
Brilliant room great view wonderful staff
Comment from Hotel Management
22 Jan 2024 by Lecsi Hernandez- Guest Relations Specialist, Hotel Management
Dear Mr. David;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. Your always welcome feedback, it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management
by A verified traveler
A SUPERB hotel!
Posted 17 Jan 2024 on HotelsThis hotel is wonderful - outstanding service, clean and comfortable (of course), and a great location close to Dubai Creek. I'll definitely be coming back!
Comment from Hotel Management
19 Jan 2024 by Lecsi Hernandez- Guest Relations Specialist, Hotel Management
Dear Mr. Bernard;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay.Your always welcome feedback, allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management
by A verified traveler
Posted 15 Jan 2024
Comment from Hotel Management
6 Feb 2024 by Lecsi Hernandez- Guest Relations Specialist, Hotel Management
Dear Mr. Vladimir;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are very pleased that you have enjoyed your stay.We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management
by A verified traveler
Posted 13 Jan 2024
Comment from Hotel Management
6 Feb 2024 by Lecsi Hernandez- Guest Relations Specialist, Hotel Management
Dear M.Shaheen;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management
by A verified traveler
Posted 3 Jan 2024 on Hotels
Comment from Hotel Management
5 Feb 2024 by Lecsi Hernandez- Guest Relations Specialist, Hotel Management
Dear Yuka san;Thank you very much for sharing this great review of your recent stay at Riviera Hotel.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management
