Ratings based on 229 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
In and Out for one night is ok, longer stays not realy recommended
Comment from Hotel Management
22 Apr 2024 by Bakr Sakr, Hotel Management
Dear Walter,Thank you very much for your review.We look forward to serving you again.Warm Regards,Bakr SakrOperations Manager
by A verified traveler
Posted 16 Apr 2024
Very respectful attendants
Comment from Hotel Management
17 Apr 2024 by Bakr Sakr, Hotel Management
Dear Vavi,Thank you for your recent review.We are grateful that our staff takes care of you on your stay. We hope to see you again on you next visit.Kind Regards,Bakr SakrOperations Manager
by A verified traveler
Posted 13 Apr 2024
Overall the ambience was excellent, but parking was insufficient and inappropriate.
Comment from Hotel Management
15 Apr 2024 by Bakr Sakr, Hotel Management
Dear Atef,Thank you very much for your review.We have limited parking spaces on a first come first served basis and we also provide valet service upon availability of parking spaces.We are always delighted to be at your service.Warm Regards,Bakr SakrOperations Manager
by A verified traveler
Posted 16 Mar 2024
Comment from Hotel Management
18 Mar 2024 by Bakr Sakr, Hotel Management
Dear Mario,Thank you very much for your review.We look forward to serving you again.Warm Regards,Bakr SakrOperations Manager
by A verified traveler
Posted 13 Mar 2024
The only reason it doesn't get five stars is because it is far from tourist attractions.
Comment from Hotel Management
14 Mar 2024 by Bakr Sakr, Hotel Management
Dear OPERACIONES,Thank you very much for your review.We look forward to serving you again.Warm Regards,Bakr SakrOperations Manager
by A verified traveler
Posted 6 Mar 2024
Comment from Hotel Management
8 Mar 2024 by Bakr Sakr, Hotel Management
Dear Gold,Thank you very much for your review.We look forward to serving you again.Warm Regards,Bakr SakrOperations Manager
by A verified traveler
Posted 4 Mar 2024
The carpets are dirty. I should ask the cleaning service for soap, towels, and slippers otherwise they don't give you normal. No Iron in the room, not happy with this place
Comment from Hotel Management
6 Mar 2024 by Bakr Sakr, Hotel Management
Dear Mahyar,Thank you for taking the time to leave a review of your recent visit to Premier Inn Dubai Dragon Mart Hotel.Your feedback is important to us, Regarding the carpet we will investigate the matters you raised thoroughly.similar to all 3-star hotels we do have limited in room amenities to offer inside the rooms it is available upon guest request.sincere apologies for the inconvenience.Kind Regards,Bakr SakrOperations Manager
by A verified traveler
Posted 27 Feb 2024
Dirty, no good
Comment from Hotel Management
27 Feb 2024 by Bakr Sakr, Hotel Management
Dear Bobir,Thank you for bringing your concerns to our attention,We're sorry to hear that your experience fell short of your expectations. We take feedback seriously and will address the issues you mentioned with our team to improve the guest experience. We would appreciate the opportunity to make it up to you on a future visit.Sincerely,Bakr SakrOperations Manager
by A verified traveler
Posted 25 Feb 2024
Very good
Comment from Hotel Management
26 Feb 2024 by Bakr Sakr, Hotel Management
Dear Rida,Thank you very much for your review.Look forward to welcoming you back in the near future.Warm Regards,Bakr SakrOperations Manager
by A verified traveler
Posted 24 Feb 2024
Staff was unprofessional
Comment from Hotel Management
26 Feb 2024 by Bakr Sakr, Hotel Management
Dear Mahmuda,Thank you for taking the time to leave a review of your recent visit to Premier Inn Dubai Dragon Mart Hotel.I am sorry to know that your recent experience was below satisfactory, I have also shared your concerns with appropriate department heads, so that we can work together on improvements.We hope you will choose to stay with us again in the future, so that we can create a different impression and regain your trust.Sincerely,Bakr SakrOperations Manager
