Ratings based on 29 Verified Reviews
2.8 Room cleanliness
3.1 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Oct 2021 on Orbitz
The room is dirty and smelly. I can smell urine on the bed. The landline phone is not working. No amenities like forks, bowls and knives for cooking. Room assess keys are malfunctioned. I went down to reception several times to fix the above issues and waste of my time. Overall I will not recommend anyone to stay here.
by A verified traveler
Posted 3 Feb 2020 on Hotels
Comment from Hotel Management
22 Feb 2020 by Jamila rose, Hotel Management
Dear Mr. Asad,
Greetings from Parkside Hotel Apartment LLC!!!
We would like once again to express our gratitude for staying at the Parkside Hotel Apartment and hope to see you more often. Looking forward to welcoming you in future!!
Thank you and Best Regards.
by A verified traveler
Posted 7 Aug 2018 on Hotels
Reception people are senseless.
Had to ask multiple time to get payment receipt and also to get WiFi issues fixed.
Comment from Hotel Management
29 Sep 2019 by Jamila Rose , Hotel Management
Hi, Jino! We wish to extend our sincere apologies for the unpleasant experience you had with us. Something like this shouldn’t have happened ,We never want our guests to face such issues and we will surely try our best to make sure it's not repeated. Do give us a chance to host you soon and we’ll ensure that you’d experience the comfort and hospitality we are known for. Thanks for understanding and cooperation. Best Regards,
by A verified traveler
Such a wonderful experience
Posted 26 Jul 2018 on HotelsI really enjoyed my stay in Parkside, the location was perfect, right next to Batuta mall, they also basement parking, which helps a lot in summer days, the apartment was clean, comfortable, I like the fact that the halls and rooms are tiled, not carpeted, its cleaner that way, the staff were very friendly and professional, I would recommend anybody to try to stay here, if course it is also very affordable, ideal for families, you can cook and entertain guests..
Comment from Hotel Management
29 Sep 2019 by Jamila Rose , Hotel Management
Dear Mr. Ryan,
Thank you for your feedback. It was nice to see that you overall enjoyed your stay with us. We already started a major upgrade and enhancement program across the whole hotel and you will very soon see changes to the better when it comes to our rooms and service. We are glad to always warm welcoming you again. Thanks & Best Regards,
by A verified traveler
good
Posted 3 Jul 2018 on Hotelsnot bad
Comment from Hotel Management
5 Jul 2018 by Touseef Anjum, Hotel Management
Dear Guest,
Greetings form Parkside Hotel Apartments,
we would like to thank you for your positive feedback, your feedback is valuable for us and we expect you to come and stay with Parkside Hotel apartments again.
Best regards,
by A verified traveler
Convenient and inexpensive
Posted 11 Apr 2018The provides a good base for anyone that needs a bed for the night in the Jabel Ali area of Dubai. The room was spacious and the bed comfortable. The floor wasn’t very clean and we found a lot of dust underfoot. We did get the room cleaned whilst we were out but it still remained too dirty to let our baby crawl around the floor. The kitchen had a microwave and fridge which we used but their weren’t enough utensils to actually cook for ourselves. Parking is convenient under the building. We spent most of our stay away from the apartment as it was only really comfortable enough to sleep there. However the price reflects this.
Comment from Hotel Management
3 May 2018 by Martin, Hotel Management
Dear Guest,
Thank you for your feedback. It was nice to see that you overall enjoyed your stay with us. We just started a major upgrade and enhancement program across the whole hotel and you will very soon see changes to the better when it comes to our rooms and service.
by A verified traveler from Dubai
Week stay for parents
Posted 26 Feb 2018Arranged a one week stay for my parents who were visiting Dubai.
The beds were clean and comfortable, the bathrooms were also OK
The kitchen area dirty, old and even had a few cockroaches.
The carpets are old and dirty, the fixtures and general condition old, not maintained and unclean.
I selected the place for the location and reasonable price. My parents only used the apartment to sleep at night.
The charge of AED Twenty as Dubai Tourism Fee is also not correct for such a place. AED Twenty is for Five star properties.
Comment from Hotel Management
29 Sep 2019 by Jamila Rose, Hotel Management
Hi Dear Anthony,
Thank you for your time for giving us your valuable feedback! Your feedback is always important to us. first of all ! We apologize for inconvenience from your recent stayed with us. I hope that we can convince you to visit to our property once again.
It is pleasure to announce that we have implement many of these upgrades to the property Including high speed internet improved facilities, rooms and services our main priority is to be able to offer a very well maintained and comfortable atmosphere to have your better experience in the future. Once again we sincerely apologize for inconvenience,
Thank you & Best Regards,
by A verified traveler
Posted 21 Feb 2018 on Hotels
I don’t recommend this hotel at all , please be aware it’s very bad choice
Comment from Hotel Management
16 Apr 2018 by Martin Kubler, Hotel Management
Dear Sardar, Thank you for your feedback. Please accept our sincere apologies for the inconvenience caused and the fact that did not have an enjoyable stay with us. Perhaps you could let us know more details of the problems you encountered, so we can look into the matter fully. Best regards, The Parkside Discovery Gardens Team
by A verified traveler
Scary experinece in Parkside Suits aprtment
Posted 21 Feb 2018 on HotelsMy experience with Parkside Suits apartment was horrible, because couple of incident happened. I used to keep my shaving razor in the toilet, one day I found it was replaced by the exact same Gillet razor and very dirty blade. I informed this to management immediately, handed over the razor, also took a picture. But no proper action taken, very frustrated and scary. Another incident the bed was itchy , scratchy and body rash happened.This apartment has lot of bed bugs and cockroach
Comment from Hotel Management
16 Apr 2018 by Martin Kubler, Hotel Management
Dear Nazmul, Thank you for your feedback. Please accept our sincere apologies for the inconvenience caused and the fact that did not have an enjoyable stay with us. Based on your feedback and that of other guests at the time, we're currently in the middle of a thorough review and improvement program, which will see all areas of the hotel being upgraded. We have also immediately changed our pest control contractor and appointed a new company. We're pleased to say that the matter is now fully under control. Best regards, The Parkside Discovery Gardens Team
by A verified traveler
Posted 10 Feb 2018
No towel , no cattle, no tv no water , I've arrived there was no towel & then called brought shower towel & said we are ran out of small towel !!! Tv remote was not working again came & gave replacement same issue & lots
Comment from Hotel Management
29 Sep 2019 by Jamila Rose , Hotel Management
Dear Values Guest,
We apologize for inconvenience from your recent stayed with us I hope that we can convince you to visit to our property once again. It is pleasure to announce that we have implement many of these upgrades to the property Including high speed internet improved facilities, rooms and services our main priority is to be able to offer a very well maintained and comfortable atmosphere and We are glad to warm welcoming you again to have a better experience and comfortable stay with us. Thanks & Best Regards,
