Ratings based on 159 Verified Reviews

3.4 out of 5
58% of guests recommend
3.6 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2021 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Nov 2021 on Hotels
2 out of 5
by A verified traveler

Posted 10 Nov 2021
I ignored the low rating this hotel had, thinking it will be fine as it is a 4 star in Dubai. But it really was below average. Check in only took cash, so i had to go out walking looking for a machine while i was tired. The hotel laundry wanted cash too. And when i asked could i pay at check out they told me no. Back out walking to the machine. My room was claustrophobic and not in great condition. Things like the smoke alarm was just placed on the table next to a square hole which the wiring went into. The staff were not rude or unfriendly but i did have to make follow up calls to reception, asking where things were that i had previously asked for. There was a very strong floral smell in the dark suffocating corridors, as if they were covering a worse smell. The room was pretty cheap though and I think if this hotel was a 3 star then i would consider the quality more acceptable
1 out of 5
by A verified traveler

Posted 22 Aug 2021 on Hotels
It wasn't up to the expectations
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2021
4 out of 5
by A verified traveler

Posted 26 Jul 2021 on Ebookers
Room was fine, A/C was cool, did not use room service or restaurant, a couple of snags: Wifi allows only 1 login at a time, no proper chair in the room, only low & wide lounge chair. Good value for money overall.
1 out of 5
by A verified traveler

Never again

Posted 5 Jan 2021 on Hotels
Very disappointing on everything. Only bed and bed sheets were good in Tokio room.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2020 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Mar 2020 on Hotels
4 out of 5
by A verified traveler from Bolton

Posted 21 Feb 2020
The property itself is fine, staff helpful, bed comfortable, breakfast ok. Room a little bit small, but ok, no hot water without switching heater switch on to warm it up, not great, and the local mosque waking us up at around 5am, not pleased! But overall not too bad.
Comment from Hotel Management
22 Feb 2020 by The Management., Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. We look forward to have you back soon. Yours sincerely, The Management.