Ratings based on 141 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bethesda
Posted 25 Apr 2024
This property is so beautiful. It is the oasis for relaxation if one is looking for a relaxing vacation at the pool or beach. The service is exceptional and the staff is so kind and nice. They go above and beyond. The food is always fresh and delicious! We love it!
by A verified traveler
Posted 2 Mar 2024
Terribly loud with music from across the palm until 2am or 3am for the 3 nights of 5 night stay. Breakfast service is slow and poor based on previous stays
by A verified traveler
Posted 23 Feb 2024
Always a great time
Comment from Hotel Management
28 Feb 2024 by Management Team, One&Only The Palm, Hotel Management
Dear Mr. Raffi, It was a pleasure welcoming you to One&Only The Palm.Thank you very much for taking the time to share your positive rating in regard to your recent experience with us. We sincerely look forward to welcoming you back in the not-too-distant future.Kind regards, Management Team One&Only The Palm
by A verified traveler
Posted 1 Feb 2024 on Hotels
by A verified traveler
Posted 26 Sep 2023
by A verified traveler
Posted 8 Sep 2023
by A verified traveler
Posted 29 Aug 2023
Absolutely amazing!!! I will definitely be staying at this resort again, this has won my heart!! Pleasant staff, incredible views, great room - just wow!
Comment from Hotel Management
1 Sep 2023 by Management Team One&Only The Palm, Hotel Management
Dear Tanseela, Thank you very much for taking the time to share your recent experience at One&Only The Palm and we sincerely look forward to welcoming you back in the not-too-distant future.
by A verified traveler
Posted 14 Jun 2023
The most wonderful hotel in Dubai 🙏Everything is so beautiful,elegant and classy,Love the ambiance,the room,the amenities,spa.. Thank you to all the people working there,making possible that our memories at the hotel are forever!
Comment from Hotel Management
23 Jun 2023 by Management Team One&Only The Palm, Dubai, Hotel Management
Dear Ms. Fikra, It was a pleasure welcoming you to One&Only The Palm.Thank you very much for taking the time to share your positive rating in regard to your recent experience with us. We sincerely look forward to welcoming you back in the not-too-distant future.
by A verified traveler
Posted 5 Jun 2023
One of the most beautiful hotels in the world! Thank you for the hospitality,kindness,excellent service,wonderful amenities,cleanliness ! Words can not express my gratitude to all the staff,from doorman,drivers,cleaning staff ,reception,room service ,spa and all wonderful people working in this paradise! My stay was filled with happinesses! The hotel is beautiful, elegant and cozy! The music from the morning till late night around the hotel makes you feel that holiday will never end :) Special thank you to my host Noushad who made possible the impossible!!!!!! For who understand the concept of perfection,this is the place to be! Happy to return back very soon there!
Comment from Hotel Management
23 Jun 2023 by Management Team One&Only The Palm, Hotel Management
Dear Ms. Fikra, It was a pleasure welcoming you to One&Only The Palm.Thank you very much for taking the time to share your positive rating and wonderful words in regard to your recent experience with us highlighting the quality fo service and facilities. Rest assured your feedback is shared with the concerned departments. We sincerely look forward to welcoming you back in the not-too-distant future.
by A verified traveler from LAS VEGAS
Posted 9 Mar 2023
I am fortunate to have travel the world but The staff and management team this property are the best I have ever seen. Truly exceptional
Comment from Hotel Management
28 Mar 2023 by Management Team One&Only The Palm, Hotel Management
Dear Mr. Richard, Thank you very much for taking the time to share your positive rating in regards to your recent experience at One&Only The Palm. We sincerely look forward to welcoming you back in a not too distant future.
