Ratings based on 984 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
This hotel is right next to an extremely busy road and even on 30th floor was noisy. Housekeeping was regular and good but the rooms are extremely dirty in terms of carpets full of stains and filthy, grout in bathrooms and shower heads full of mould etc. We stayed half board during Ramadan and management had decided it would be a Moroccan buffet - every night - really shouldn’t be selling half board if that is the choice made. Wouldn’t recommend half board anyway as no atmosphere, no drinks offered and food covered in flies. If you are coming to Dubai for a holiday we would not recommend this hotel.
by A verified traveler from Maryoutia - Haram - Giza
Posted 15 Apr 2024
Good luck for all
by A verified traveler
Posted 5 Apr 2024
Good location and very friendly staff
by A verified traveler
Posted 2 Apr 2024
The public areas of the hotel were clean and nicely presented. However, our apartment was tired and needed a thorough clean especially the carpets which were stained. The bathrooms also needed a deep clean. The lounge/dining area was fine.
A number of requests for house keeping went without action and Reception had to be reminded several times.
We were not advised that evening meals would be based on Moroccan cuisine during Ramadan so were surprised at the limited variety.
The hotel is conveniently located and use of the Metro is good, however noise from cars on the motorway was loud even though we were on a higher floor. The windows did not dampen the traffic noise. The windows were also very dirty which obscured what would have been a lovely view.
The staff were welcoming and friendly especially those in the dining area.
by A verified traveler
Posted 31 Mar 2024
The property was amazing, with the best views of the city.
by A verified traveler
Posted 14 Mar 2024
Ok Hotel was in a good location but not as good as Novotel Deria where I stayed several years ago.
The TV Chanel’s were hard to navigate and the bathroom shower tiles needed fixing.
But the gym was nice and breakfast was nice with a good choice of options and location was excellent for the metro
by A verified traveler
Posted 10 Mar 2024
The carpet inside the room was so dirty
by A verified traveler
Posted 7 Mar 2024
Rooms were very outdated. Tv never worked properly, csrpet is dirty. Balcony door was sealed and could not open and there was noise from traffic from the door.
by A verified traveler
Posted 25 Feb 2024
by A verified traveler
Posted 17 Feb 2024
Breakfast is very poor and same every day. Not worth to pay for it.
