Ratings based on 80 Verified Reviews
3.5 Room cleanliness
3.2 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Worst hotel appartment
Posted 21 Apr 2019 on HotelsI was not at all happy with the hospitality I got there. Free breakfast was served only for 2 persons having a room capacity of 60 plus rooms. No wonder it was horrible. Coffee they served was with the spoiled milk.
No hot water facility also,tidy rooms.
There are other options like holiday inn and city seasons.
You can have your stay there
by Maged
Posted 2 Apr 2017 on Hotels
Recommended
for Familiesby A verified traveler from Ireland
Share my wonderful experience at Moon Valley Dubai
Posted 4 Mar 2017
Pros: Everything
Cons: Restaurant breakfast menu. Cooking pots and sauce pan to be supplied in the apartment
Location: shopping, restaurants , take aways and Global Village. Brilliant
Good welcome at the main entrance and at the reception by the manager Mr. Nirmal & also met Mr. Saleem (another manager at diferent shift)
Staff was nice and friendly.
Coffee table in our sitting room had two legs broken, don't want to mention what happened but first aid was supplied and table was replaced after 18 hours
Clean rooms, shining bathrooms and nice kitchen but lacked utensils like cooking pots and sauce pans.
Room service was brilliant as apartment was cleaned daily at 10:30 am.
Ceaners & porters expect to be tipped but I suggest since they work so hard and look after you well, there is no harm in tipping them.
Restaurant for breakfast was massive with plenty of chairs and tables.
Breakfat menu was not bad, was ok for me but my wife loved it.
by VASHISHTHA
Please Go for a better place in same price..
Posted 28 Feb 2017 on HotelsNever Again !
I've been here before 2 years ago, it was better then...
Now..
1. Most un courteous staff ever
2. Swimming pool on rooftop was full of bird s**t and yes, a Dead Bird nearby !! The caretaker was washing his legs inside
3. Rooms full of smell and filth
4. Cutlery was not clean at all and when we complained the staff argued about it !
5. Electric stove was dirty and not working
6. I couldn't complain less about staff, they made us feel as if we didn't pay for hotel !
7. No respect or manners of talking... I couldn't be less angry while writing this
8. Rooms were badly lit.. no brightness whatsoever
9. Front desk guy, terrible .. he hated his job !
You can easily get a better at same price in this locality !
by Jeewan
Posted 8 Feb 2017 on Hotels
Recommended
for Everyoneby A verified traveler from Georgia
Nice Hotel in Central Location
Posted 6 Feb 2017
Pros: The breakfast buffet was freshly prepared and included a good variety of items. Housekeeping staff kept the room clean and stocked.
Cons: The check-in process was slow. One person covering reception desk. Swimming pool hours should be extended beyond 3:00 pm.
Location: The hotel is located within walking distance of the Burjuman Metro station which can take visitors to multiple locations throughout Dubai.
The hotel is located within walking distance of the Burjuman Metro station so it was easy to get to World Trade Center where I attended a business conference. Burjuman Center is located near the hotel and contains a variety of restaurants, shops and supermarket. The hotel room had a separate bedroom with a king-sized bed, living room and kitchenette, that contained a sink, refrigerator, microwave, hot plate, clothes washer and cookware, plates, cups and utensils. Housekeeping kept the room clean and stocked with towels and bath items. Although one bedroom, the space could have easily accommodated a family with children. I included breakfast in the reservation. (Served daily: 7:30 to 10:30 am). The items offered were satisfying and included some Indian and Middle Eastern dishes, in addition to regular items such as bread, eggs, muffins and fruit. This saved the expense of one meal and was the atmosphere was quiet and relaxed. The Picardo restaurant is across the street from the hotel and offered a dinner buffet for 20 dirhams (approximately 5.50 U.S. dollars). The hotel has an exercise room, pool and other amenities, but my schedule did not allow me to utilize these areas. The television only had 2 channels that were broadcast in English. Check-in process was slow and while waiting, a hotel guest complained about the hotel WiFi service. Not the fanciest hotel but it should meet and satisfy the needs of most travelers.
by Hanif
Posted 6 Feb 2017 on Hotels
by A verified traveler
Never Again
Posted 28 Dec 2016
Pros: it's location
Location: Burjuman Mall, Metro
The room was not what I was expecting they had no stove, the washer was on the third floor and you had to go to the roof to dry your clothes. They had limited utensils, the cups look like something from a child's tea party.overall I was very disappointed with the living conditions the only reason why I didn't check out is because i didn't want the hassle of not getting back a full refund. the only good thing about the hotel is it's location.
Recommended
for Everyoneby A verified traveler
Good location near metro
Posted 26 Dec 2016
Pros: Near Transportation
Cons: Maybe alittle updating?
Nice hotel, small kitchen. Nice staff. I would stay again
by A verified traveler
Posted 8 Dec 2016 on Hotels
There were no Wi fi as advertised by the hotel on line.
