Ratings based on 990 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from beirut
Posted 30 Apr 2024
by A verified traveler
Posted 27 Apr 2024
Everything was on point
Comment from Hotel Management
1 May 2024 by Sherif Madkour, Hotel Management
Dear Paul,Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed your stay at Media Rotana Dubai and that everything was to your satisfaction.Providing exceptional experiences for our guests is what we strive for, and it's truly rewarding to know that we succeeded in making your stay memorable. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations in every aspect of your visit.Should your travels bring you back to Dubai in the future, it would be our pleasure to welcome you once again to Media Rotana Dubai. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Kind regards,Sherif MadkourGeneral Manager
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Sherif, Hotel Management
Dear Albert,Thank you for taking the time to share your experience! We're delighted to hear that you had a wonderful stay at Media Rotana Dubai. Providing exceptional experiences for our guests is what we strive for, and it's rewarding to know that we succeeded in making your stay memorable. We hope to have the pleasure of welcoming you back soon for another fantastic stay. If there's anything we can do to make your next visit even more enjoyable, please feel free to reach out.Kind regards,Sherif MadkourGeneral Manager
by A verified traveler
Posted 22 Apr 2024
Big, modern and clean rooms and good value.
Comment from Hotel Management
26 Apr 2024 by Sherif, Hotel Management
Dear Petrus,We're thrilled to hear that you enjoyed our spacious, modern, and clean rooms during your stay at Media Rotana Dubai! Providing comfortable accommodations at a great value is something we take pride in. It's wonderful to know that you found our rooms to meet your expectations and offer good value for your stay. We appreciate your feedback and hope to welcome you back for another enjoyable experience soon. If there's anything more we can do to enhance your next stay, please don't hesitate to let us know.Kind regards,Sherif MadkourGeneral Manager
by A verified traveler from Doha
Posted 17 Apr 2024
Amazing SPA
Comment from Hotel Management
19 Apr 2024 by Sherif, Hotel Management
Dear Dib,We're thrilled to hear that you had an amazing experience at our spa here at Media Rotana Dubai! Your satisfaction is our top priority, and we're delighted that you enjoyed the rejuvenating services we offer. If there's anything specific you loved about your spa visit or any suggestions you have for us to make it even better next time, please feel free to share. We can't wait to welcome you back for another relaxing and refreshing spa experience soon!Kind regards,Sherif MadkourGeneral Manager
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Sherif, Hotel Management
Dear Albert,Thank you for sharing your feedback with us! We're delighted to hear that you had a wonderful stay at Media Rotana Dubai.Ensuring our guests have an exceptional experience is our top priority, and we're thrilled that we succeeded in making your stay enjoyable.If there's anything else we can assist you with or if you have any special requests for your next visit, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!Kind regards,Sherif MadkourGeneral Manager
by A verified traveler
Posted 27 Feb 2024
I enjoyed my stay! The staff was very responsive to request and to assist me when needed.
Comment from Hotel Management
4 Mar 2024 by Sherif, Hotel Management
Dear Melicia,Thank you for sharing your positive feedback with us! We're delighted to hear that you enjoyed your stay and that our staff was responsive and helpful in meeting your requests.Providing excellent service and ensuring our guests' needs are met is our top priority, and we're pleased to know that you experienced this during your stay. If there's anything specific you'd like to share about your visit or any suggestions you have for improvement, please feel free to let us know.We appreciate your choice to stay with us and look forward to welcoming you back for another enjoyable stay in the future.Kind regards,Sherif MadkourGeneral Manager
by A verified traveler
Posted 23 Feb 2024
Comment from Hotel Management
25 Mar 2024 by Sherif, Hotel Management
Dear Ghassan,Thank you for sharing your feedback with us! We're delighted to hear that you had a wonderful stay at Media Rotana Dubai.Ensuring our guests have an exceptional experience is our top priority, and we're thrilled that we succeeded in making your stay enjoyable.If there's anything else we can assist you with or if you have any special requests for your next visit, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!Kind regards,Sherif MadkourGeneral Manager
by A verified traveler from Kuwait
Posted 22 Feb 2024
Property looks old , in bathroom silicone added everywhere for fixing broken accessory , shower broken.
Comment from Hotel Management
26 Feb 2024 by Sherif Madkour, Hotel Management
Dear Sulaiman,Thank you for taking the time to share your feedback about your recent stay at our property. We appreciate your honest input, and we apologize for the inconveniences you encountered.We are genuinely sorry to hear about the issues with the appearance of the property and the maintenance concerns you highlighted, including the silicone in the bathroom and a broken shower. Your comments are taken seriously, and we assure you that we will address these matters promptly to ensure improvements are made.Your feedback is valuable to us, and we are committed to providing a comfortable and enjoyable stay for our guests. If there are specific details you would like to share or if there's anything we can do to make amends, please feel free to reach out to us directly.We appreciate your patronage, and we hope to have the opportunity to regain your trust with an improved experience in the future.Kind regards,Sherif MadkourGeneral Manager
by A verified traveler
Posted 20 Feb 2024
Everythings in media rotana is great
Comment from Hotel Management
21 Feb 2024 by Sherif, Hotel Management
Dear Rony,Thank you so much for taking the time to share your positive feedback about your experience at Media Rotana! We are thrilled to hear that everything met your expectations, and we appreciate your kind words.Our team takes great pride in providing excellent service, and it's truly rewarding to know that we were able to make your stay enjoyable. If there are any specific highlights or aspects of your visit that you would like to mention, please feel free to share more details.We hope to have the pleasure of welcoming you back to Media Rotana in the future. If there's anything more we can do to enhance your next stay, please don't hesitate to let us know.Thank you for choosing Media Rotana, and we look forward to serving you again!Kind regards,Sherif Madkour
