Ratings based on 214 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2023 on Hotels
Comment from Hotel Management
24 Nov 2023 by Fadi, Hotel Management
Dear RigmorThank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Fadi Hazeem General Manager
by A verified traveler
Posted 29 Apr 2023 on Hotels
Comment from Hotel Management
2 May 2023 by Fadi Hazeem, Hotel Management
Dear HoussemThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Thank you and RegardsFadi Hazeem General Manager
by A verified traveler
Posted 12 Mar 2023
It was great location just front of marina walk and all kind off cruises I will miss this place for sure . And brake fast was great lots of food and can enjoy the marina view from your table beautiful place
Thanks to the staff so nice humble helpful 🙏👍
Comment from Hotel Management
16 Mar 2023 by Fadi Hazeem, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fadi Hazeem General Manager
by A verified traveler
Posted 5 Jul 2022
😀
Comment from Hotel Management
19 Jul 2022 by Fadi Hazeem, Hotel Management
Dear An
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Fadi Hazeem
General Manager
by A verified traveler
Very Good stay.
Posted 13 Apr 2022 on Hotels It was amazing 5 days I spent in this hotel, we were fully satisfied with peaceful calm place, and srvices, despite we are in Ramadan, every thing regarding food and restaurants was easily available. Nice staff of reception and cleaning services, it was quite relaxing stay.
Comment from Hotel Management
13 Apr 2022 by Fadi Hazeem, Hotel Management
Dear Kadhim
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Fadi Hazeem
General Manager
by A verified traveler from Kew
Posted 31 Mar 2022
Overall excellent location for a stay in Dubai near the Jumeirah Beach Residence, and one of the more affordable hotels with this sort of location.
Friendly staff who assisted us to make some phone calls when we had a cancelled flight. Restaurant was excellent with a decent buffet breakfast spread and good options for lunch/dinner if needed.
Rooms are fairly clean but could do with some refurbishment. Gym facilities are adequate - small but expected for a basic hotel gym. Overall a good stay - excellent location for the price
Comment from Hotel Management
6 Apr 2022 by Fadi Hazeem, Hotel Management
Dear Jessica
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Fadi Hazeem
General Manager
by A verified traveler
Posted 22 Mar 2022 on Hotels
The staff was exceptional. Service was great. The hotel is not as nice as the pictures but location, staff and service make up for any negatives.
Comment from Hotel Management
6 Apr 2022 by Fadi Hazeem, Hotel Management
Dear Vivian
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Fadi Hazeem
General Manager
by A verified traveler
Posted 3 Jan 2022 on Hotels
In general clean and nice marina view , the weather was a bit cold and the water heater was not working , the heater is not central
Comment from Hotel Management
13 Jan 2022 by Fadi Hazeem, Hotel Management
Dear Rafat
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Fadi Hazeem
General Manager
by A verified traveler
Posted 1 Oct 2021
the staff were brilliant the rooms were cleaned and serviced every day the only downside was that we could not use the swimming pool during our stay as it was closed for repair but we were offered the use of a sister pool nearby but we never used it,this was the only downside to our stay otherwise our stay was perfect
Comment from Hotel Management
3 Oct 2021 by Fadi Hazeem, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Fadi Hazeem
General Manager
by A verified traveler
A good place to stay
Posted 24 Jul 2021 on HotelsThe room is clean and well organized. The reception is specially hot (probably there is some sort of problem with the AC) and the service over the breakfast is really poor. The staff apparently feels lack of a good coordination.
Comment from Hotel Management
25 Jul 2021 by Fadi Hazem, Hotel Management
Dear Douglas
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Fadi Hazeem
Operation Manager
