Ratings based on 176 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Feb 2024
5 out of 5
by A verified traveler

Posted 17 Dec 2023 on Hotels
Comment from Hotel Management
19 Dec 2023 by Hany Aziz Assistant Front Office Manager, Hotel Management
Dear Bilal Thank you so much for your amazing feedback.We are delighted to know you had a great time with us, this is our top priority in InterContinental Residence Suites Dubai Festival City as we continuously persist in supporting your lifestyle comfort, now successfully reflected through an unparalleled waterfront living. We make sure we drive you to what you deserve while away from home. I am proud to see InterContinental Residence Suites is now your 2nd home, and your appreciation is our best reward.Thank you once again, your kind note is truly heartening for all our team members, we are looking forward to welcoming you again.Regards,Hany Aziz Front Office Manager
1 out of 5
by A verified traveler

Posted 23 Nov 2023 on Hotels
Comment from Hotel Management
23 Nov 2023 by Michelle Gabuyog , Hotel Management
Thank you for sharing your feedback. We're truly sorry to hear about your experience. We take your concerns seriously and would appreciate the opportunity to discuss this further.
5 out of 5
by A verified traveler

Posted 16 Sep 2023
Comment from Hotel Management
8 Oct 2023 by Christian A, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted 9 Jul 2023 on Hotels
Comment from Hotel Management
25 Jul 2023 by InterContinental Residence Dubai Festival City, Hotel Management
Dear Mr. KhalidGreetings from InterContinental Group Dubai Festival City.Thank you for the feedback and we look forward to future stayShould you need further assistance, please do not hesitate to contact us.Warm Regards,
4 out of 5
by A verified traveler

Posted 8 Jul 2023 on Hotels
Comment from Hotel Management
25 Jul 2023 by InterContinental Residence Dubai Festival City, Hotel Management
Dear Mr. KhalidGreetings from InterContinental Group Dubai Festival City.Thank you for the feedback and we look forward to future stayShould you need further assistance, please do not hesitate to contact us.Warm Regards,
5 out of 5
by A verified traveler

Posted 6 Jun 2023 on Hotels
Comment from Hotel Management
18 Jun 2023 by InterContinental Residence Suites, Hotel Management
Thank you for your feedback and we look forward to welcoming you again.
5 out of 5
by A verified traveler from Katy

Posted 25 May 2023
Amazing stay with the kids the apartment has 2 bedrooms 2 bath kitchen living room dining room beautiful view was exceptional
Comment from Hotel Management
18 Jun 2023 by InterContinental Residence Suites, Hotel Management
Thank you for your feedback and we are glad that you enjoyed your stay with us. We look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 25 May 2023 on Hotels
I have never had that kind of service in my life all over the world besides Vietnam intercontinental. They make the impossible possible and the do try to meet all your need and never say no even in BURJ Al Arab I did not enjoy as much thanks to the whole team from top down
Comment from Hotel Management
18 Jun 2023 by InterContinental Residence Suites, Hotel Management
Thank you for your response and we are glad that you enjoyed your stay with us. We look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 4 May 2023 on Hotels
Comment from Hotel Management
14 May 2023 by InterContinental Residence Suites Festival City, Hotel Management
Thank you for your feedback and we look forward to welcoming you again.