Ratings based on 547 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
The hotel was clean, the staffs were friendly and helpful. Food was great too.
Comment from Hotel Management
23 Apr 2024 by HGI DUBAI AL MINA TEAM, Hotel Management
Dear Arunkumar, Thank you for taking the time to review us. We are grateful to read your comments regarding our services and facilities and we are pleased to know that you have enjoyed your overall stay with us. We look forward to welcoming you again in the near future. Best Regards, HGI DUABI AL MINA TEAM
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Jessa , Hotel Management
Dear Maria,Warm greetings from Hilton Garden Inn Dubai Al Mina! Thank you for taking the time to write us.On behalf of the management and team, please accept my sincere appreciation for your positive comments.Once again, thank you and we look forward to welcoming you again with the best of our hospitality.Sincerely,Jessa EspanolaFront Office Supervisor
by A verified traveler
Posted 3 Apr 2024
All staff very helpful and Plesant, Breakfast has a good selection, and cannot fault this Hotel would stay again if going to Dubai.
Comment from Hotel Management
3 Apr 2024 by Jessa , Hotel Management
Warm greetings from Hilton Garden Inn Dubai Al Mina! Thank you for taking the time to write us.On behalf of the management and team, please accept my sincere appreciation for your positive comments.Once again, thank you and we look forward to welcoming you again with the best of our hospitality.Best Regards,Jessa EspanolaFront Office Supervisor
by A verified traveler
Posted 13 Mar 2024
.
Comment from Hotel Management
13 Mar 2024 by HGI DUBAI AL MINA TEAM, Hotel Management
Dear Akbar,Thank you for taking time to share your experience about our hotel on Expedia.We regret to note that our location and our facilities were not up to your expectations. Please accept our sincere apologies for the inconvenience caused due to this.We hope that you would give us another opportunity to welcome you in future.Best RegardsHGI DUBAI AL MINA TEA,
by A verified traveler
Posted 11 Mar 2024
Staff was courteous. Area has a lot of dining places. Nice and clean room.
Comment from Hotel Management
11 Mar 2024 by Jessa, Hotel Management
Warm greetings from Hilton Garden Inn Dubai Al Mina! Thank you for taking the time to write us.On behalf of the management and team, please accept my sincere appreciation for your positive comments.Once again, thank you and we look forward to welcoming you again with the best of our hospitality.Best Regards,Jessa EspanolaFront Office Supervisor
by A verified traveler
Posted 6 Mar 2024
convenient location and good service staff
Comment from Hotel Management
6 Mar 2024 by HGI DUBAI AL MINA TEAM, Hotel Management
Dear Joanne,We are excited to see your 5* rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us.Kind Regards,Hilton Garden Inn Dubai Al Mina
by A verified traveler
Posted 25 Feb 2024
I liked everything except for the construction noise
Comment from Hotel Management
28 Feb 2024 by HGI DUBAI AL MINA TEAM, Hotel Management
Dear Malik Kwame Shabazz, Thank you for taking the time to review us. We are grateful to read your comments regarding our services and facilities and we are pleased to know that you have enjoyed your overall stay with us. We look forward to welcoming you again in the near future. Best Regards, HGI DUABI AL MINA TEAM
by A verified traveler
Posted 10 Feb 2024
Overall what we expected is more than that
Comment from Hotel Management
21 Feb 2024 by Jessa , Hotel Management
Dear Mohammad,We very much take pride in our hospitality principles, and we were undoubtedly disappointed after learning about your experience. Needless to say, customer feedback is vital to our operations, and we are most grateful for the effort you have made to share your observations. Please allow me to reassure you that the hotel will use your comments to improve future services .Your willingness to share your recent experience is genuinely appreciated.Sincerely,
by A verified traveler
Posted 3 Feb 2024
Comfortable beds, nice bathroom, good wifi
Comment from Hotel Management
7 Feb 2024 by HGI DUBAI AL MINA TEAM, Hotel Management
Dear Guest,Greetings from Hilton Garden Inn Dubai Al Mina. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. The entire team looks forward to the pleasure of welcoming you back to Hilton Garden Inn Dubai Al Mina very soon.Kind Regards, HGI DUBAI AL MINA TEAM
by A verified traveler from TORRANCE
Posted 25 Jan 2024
Comment from Hotel Management
7 Feb 2024 by HGI DUBAI AL MINA TEAM, Hotel Management
Dear Pranaya Kumar,Greetings from Hilton Garden Inn Al Mina, thank you very much for taking time to rate us on Hotels.com.We have noticed that your ratings are not so high and positive. it would be really helpful if you could provide us with further details on what we were not able to do improve our service and exceed your expectations. Thank you very much for choosing Hilton Garden Inn Dubai Al Mina for your recent stay and we look forward to welcoming you back in near future. Kind RegardsHGI AL MINA TEAM
