Ratings based on 984 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
Lovely place we booked for a romantic stay. Beautiful room and hotel.
Comment from Hotel Management
30 Apr 2024 by Cluster General Manager, Hotel Management
Dear Keagan,Thank you very much for sharing your review and feedback regarding your recent experience at Hilton Dubai Jumeirah on ExpediaI am sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services.We look forward to your continued visits and to welcoming you back.Best Regards, Jean Sebastien Kling
by A verified traveler
Posted 23 Apr 2024
The location is unique, but the hotel's commodity and the variety and quality of the breakfast menu weren't acceptable.
Comment from Hotel Management
29 Apr 2024 by Front Office Manager, Hotel Management
Dear Farid,Thank you very much for choosing to stay at Hilton Dubai Jumeriah and taking the time to share your experience!We make every effort to make your stay a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit.I am sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services.We look forward to your continued visits and to welcoming you back.Regards,Pooja Mallya
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Cluster General Manager, Hotel Management
DearEnder,Thank you for taking the time and effort in sharing your rating, following your visit at the Hilton Dubai Jumeirah.We hope to have the pleasure of welcoming you back soon!Best Regards,Jean Sebastien Kling
by A verified traveler
Posted 2 Apr 2024
This is our third time staying here and as always never disappoints. And will continue to stay here when we visit Dubai.
Comment from Hotel Management
5 Apr 2024 by Amr Yassin, Hotel Management
Dear Christian,Thank you for taking the time to leave a review of your recent visit to Hilton Dubai Jumeirah. We're glad to hear that you had a memorable experience with us. Service is one of the most important aspects of a hotel, and I am incredibly pleased to hear nothing but great feedback from you regarding the hospitality provided by our team members especially Mani, Dipti and Tracy.Thank you once again for your loyalty and for recommending us.We do look forward to welcoming you again for your next trip to Hilton Dubai Jumeirah. Warm Regards,Amr YassinNight Manager
by A verified traveler
Posted 2 Apr 2024
Service was great. Staff was extremely helpful and polite. Facility was also clean and good shape
Comment from Hotel Management
5 Apr 2024 by Amr Yassin, Hotel Management
Dear Yohannes,Thank you for taking the time to leave a review of your recent visit to Hilton Dubai Jumeirah. We're glad to hear that you had a memorable experience with us. Service is one of the most important aspects of a hotel, and I am incredibly pleased to hear nothing but great feedback from you regarding the hospitality provided by our team members especially Mani, Dipti and Tracy.Thank you once again for your loyalty and for recommending us.We do look forward to welcoming you again for your next trip to Hilton Dubai Jumeirah. Warm Regards,Amr YassinNight Manager
by A verified traveler
Posted 9 Mar 2024
Very good hotel with very helpful staff. Good breakfast selection. Good location - has its own beach and pool which was in a nice garden. A 10-15 minute walk to the marina.
Comment from Hotel Management
9 Mar 2024 by Cluster General Manager, Hotel Management
Dear Suzanne,Thank you for taking the time and effort in sharing your rating, following your visit at the Hilton Dubai Jumeirah.It was a truly pleasure having you as our guest and we look forward to welcoming you back to our hotel for another memorable stay soon.Best Regards,Jean Sebastien KlingCluster General Manager
by A verified traveler
Posted 1 Mar 2024
Only stayed 1 night
Comment from Hotel Management
3 Mar 2024 by Cluster General Manager, Hotel Management
Dear Cathleen,Thank you for taking the time and effort in sharing your rating, following your visit at the Hilton Dubai Jumeirah.We hope to have the pleasure of welcoming you back soon!Best Regards,Jean Sebastien KlingCluster General Manager
by A verified traveler
Posted 27 Feb 2024
Comment from Hotel Management
23 Mar 2024 by Cluster General Manager, Hotel Management
Dear Fozia,Thank you for taking the time and effort in sharing your rating, following your visit at the Hilton Dubai Jumeirah.We hope to have the pleasure of welcoming you back soon!Best Regards,Jean Sebastien KlingCluster General Manager
by A verified traveler
Posted 25 Feb 2024
Comment from Hotel Management
26 Feb 2024 by Cluster General Manager, Hotel Management
Dear Michael.Thank you very much for choosing to visit Hilton Dubai Jumeriah and taking the time to share your experience on ExpediaWe're sorry to hear that your experience wasn't satisfactory. We would appreciate more details about your concerns so we can better understand the issue and work towards improvements. Please feel free to contact our team on info.jumeirah@hilton.com so we can assist you further. We look forward to your continued visits and to welcoming you back.Best Regards, Jean Sebastien Kling
by A verified traveler
Posted 22 Feb 2024
Close to other restaurants walking distant
Comment from Hotel Management
26 Feb 2024 by Cluster General Manager, Hotel Management
Dear Harout,Thank you very much for choosing to visit Hilton Dubai Jumeriah and taking the time to share your experience on ExpediaWe make every effort to make your experience a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit.We look forward to your continued visits and to welcoming you back.Best Regards, Jean Sebastien Kling
