Ratings based on 32 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Best Option to choose in Dubai
Posted 21 Dec 2023 on HotelsLovely, Vibes, Met some amazing people. Reasonably clean. Fully Equipped, Location wonderful, Comparatively better option in Dubai, Lively Area, Must visit, Highly recommended.
by A verified traveler
Worth it
Posted 21 Dec 2023 on HotelsI called prior to my arrival the host guided me well. than the security down to building helped me reach hostel. this is on the new side of Dubai, metro is one of the best thing here, beach is not far from here just 15 min drive. I made friends and quite happy to spend time at heartland hostel, Highly Recommended.
by A verified traveler
Posted 15 Dec 2023
It wasnt maintenance
by A verified traveler
Nice people/location but some things to work on
Posted 4 Dec 2023 on HotelsI stayed in the Executive Single room for a few days. Those who run it are very nice and approachable.
Pros: Location is great. Parking is easy as there is a big, paid, parking lot right next to it. There are restaurants, ATMs, and markets nearby. They have water to fill up your water bottle and a full kitchen at your disposal.
Cons: The check in process is unclear. I went to the room on reservation and had to knock and ring doorbell for over 10 minutes before someone came and let me know that I had to go to another room for the check in. Upon going to that room, I was told I’d have to wait a half hour to an hour as the room wasn’t ready and I was well past the time check in began. I was already up for 36 hours.
The explanation on website for room says it is soundproofed, and this was my biggest issue my whole stay. I’d argue that it isnt. As the room is the first room to go down the hallway, I heard everything going on to get down that hallway. Every suitcase opening (because the rooms are too small for suitcases, so they are left in hallway), every person walking by, door slamming, etc. Also, there was some person the whole time that was screaming, yelling, and talking loudly every night I was there. Yes, I could have worn earplugs, but I had to hear my alarm for work and couldn’t do that. Also, checkins throughout the time had issues just like I did, and I often had to wake up and let them know where to go. Lastly, website says sink in room. There is not. Expensive.
by A verified traveler
Posted 26 Sep 2023
Location is perfect really, property is just renovated owner was very and helped me out for making my tours and other information about the city, its just in the middle you can walk out side the street even in night you feel city is not sleeping. also very safe since there are cameras around.
by A verified traveler
Posted 11 Jun 2023 on Hotels
Bed need to be fixed to make it more sturdy. person occupying the upper bed must also provide curtain to promote privacy like with the bed below. Please disinfect the Comfort room to prevent cockroach infestation. In fairness with the owner of the flat is very approachable and nice.
by A verified traveler
Excellent service highly recommended
Posted 9 Feb 2023 on HotelsIf you are not picky and just need a place that has easy transpo and near the landmarks this place is highly recommended
The Manager and staff are very helpful and accommodating
The only cons is it need to be clean a bit more or change the bedsheet. Overall its a great stay i will come back:)
by A verified traveler
Stay away
Posted 3 Dec 2022 on HotelsNot recommended. Low quality accomodation well below the average standard one could expect to see in any UAE hostel. Arrived and no staff. Another person staying there showed me the available bed in a room which was dark and already cramped with 5 or 6 people in the bunk beds. No ventilation observed apart from air coming in from a balcony outside in which people were smoking. Stayed for an more than hour waiting for any staff to appear and decided to leave the premises and find another affordable (but still more expensive) hotel to stay for my two nights in Dubai.
by A verified traveler
Posted 19 Oct 2022
Thanks to amazing guy out there they really helped me out for making reservations for desert safari and other tours, it really made my trip. Location and hostel itself is stunning. There is free mineral water and sheesha which I didn’t see in any other hostel. Washing clothes also free. I would say in this money it really worth it. I really recommend this
by A verified traveler
Posted 19 Oct 2022
I like everything
Place,stuff in heartland
Everything is very very good
