Ratings based on 94 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Stefan Radstrom, Hotel Management
Dear Emad,thank you for sharing the wonderful rating. We look forward to welcoming you back and providing outstanding service in all areas.Dedicated to Excellence,Stefan RadstromGeneral Manager
by A verified traveler
Posted 13 Mar 2024
Everything about the hotel was great
Comment from Hotel Management
13 Mar 2024 by Stefan Radstrom | General Manager , Hotel Management
Dear Emma,Greetings from Habtoor Palace Dubai! Thank you for the perfect rating. We are delighted to know that your experience was a memorable one and hope to welcome you back very soon. Dedicated to Excellence,Stefan RadstromGeneral Manager
by A verified traveler
Posted 6 Mar 2024
Comment from Hotel Management
7 Mar 2024 by Carlo, Hotel Management
Dear Edwin, Greetings from Habtoor Palace Dubai! It was a great pleasure having you with us and thank you for your delightful ratings! We hope to have the opportunity to welcome you back. Dedicated to Excellence, Carlo TaculaAssistant Guest Relations Manager
by A verified traveler
Posted 2 Mar 2024
This hotel is the best place to stay in Dubai very clean and the best service. The food is amazing and quality ! ……I’m very happy to stay in this hotel. And will recommend my friends and family. Thank you so much for hotel all of team
Comment from Hotel Management
2 Mar 2024 by Carlo, Hotel Management
Dear Ji,Greetings from Habtoor Palace Dubai!Thank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay with us. We are delighted that we were able to exceed your expectations. Your kind words mean a lot to us, and we truly appreciate your recommendation to your friends and family. We are grateful for the opportunity to have served you and look forward to welcoming you back to our hotel in the future and creating more memorable experiences for you.Thank you once again for choosing to stay with us and for taking the time to share your feedback. It will be our privilege to be of service and provide any further assistance you may require. Dedicated to Excellence, Carlo TaculaAssistant Guest Relations Manager
by A verified traveler
Posted 20 Jan 2024
Excellent property and great service
Comment from Hotel Management
21 Jan 2024 by Raoul Du Toit, Hotel Management
Dear Talat,Greetings from Habtoor Palace Dubai!It was an honor being able to serve you at our best and we are delighted to see the perfect rating. On behalf of the entire team, we look forward to welcoming you back.Dedicated to Excellence,Raoul Du ToitDirector of Rooms
by A verified traveler
Posted 15 Jan 2024
Comment from Hotel Management
17 Jan 2024 by Raoul Du Toit | Director of Rooms, Hotel Management
Dear Alsadig,Greetings from Habtoor Palace Dubai!We apologize that the experience has not entirely met your expectations and would be delighted to receive any further feedback, should you have the time.On the other hand, it would be a pleasure to welcome you back and ensure that the truly palatial services are provided in all areas of your stay.Thank you for your feedback and we hope that you choose to stay with us again in the future.Dedicated to Excellence,Raoul Du ToitDirector of Rooms
by A verified traveler
Posted 31 Dec 2023
Comment from Hotel Management
1 Jan 2024 by Raoul Du Toit, Hotel Management
It was a pleasure having you as our guest, Nana. Wishing you a wonderful 2024 and we look forward to serving you at our best in the future.Dedicated to Excellence,Raoul Du ToitDirector of Rooms
by A verified traveler
Posted 9 Dec 2023
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Comment from Hotel Management
1 Jan 2024 by Raoul Du Toit, Hotel Management
Thank you for the perfect rating, Abdullah. We would be delighted to welcome you back very soon.Dedicated to Excellence, Raoul Du ToitDirector of Rooms
by A verified traveler from north york
Posted 8 Nov 2023
Comment from Hotel Management
12 Dec 2023 by Raoul Du Toit | Director of Rooms, Hotel Management
Dear Amir Hossein,Greetings from Habtoor Palace Dubai!We are delighted to know that the experience has exceeded your expectations and look forward to having the pleasure of serving you again in the future.Dedicated to Excellence,Raoul Du Toit
by A verified traveler
Posted 3 Nov 2023
Excellent experience
Comment from Hotel Management
3 Nov 2023 by Raoul Du Toit | Director of Rooms, Hotel Management
Dear Ahmed,Greetings from Habtoor Palace Dubai!Thank you for the excellent rating and feedback. We are delighted to read the positive review and we hope to welcome you back very soon.Dedicated to Excellence,Raoul Du ToitDirector of Rooms
