Ratings based on 245 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
staff - terrible, your left hanging and the staff are just rude . came banging on the door late in the evening. bathroom wasn’t clean
by A verified traveler
Posted 15 Feb 2024
Everything’s was very good
Comment from Hotel Management
17 Feb 2024 by Abdelrazek Shaban, Hotel Management
Dear Mr. Ammar,On behalf of the entire team, I would like to thank you for taking the time to rate your stay at Gulf Court Hotel Business Bay.Sincerely,Abdelrazek ShabanDuty Manager & TeamGulf Court Hotel Business Bay – Dubai
by A verified traveler from hialeah
Posted 9 Feb 2024
Food is not good
Comment from Hotel Management
15 Feb 2024 by Austine Obare, Hotel Management
Dear Juan,We apologize for any inconvenience caused by the quality of the food during your stay. Providing delicious and satisfying meals is a top priority for us, and we regret that we fell short of your expectations in this regard.Your feedback is invaluable to us, and we take it very seriously. Rest assured, we will address this matter with our culinary team to ensure that the food quality meets our guests' expectations in the future.We appreciate you bringing this to our attention, and we hope to have the opportunity to restore your confidence in our hotel during any future visits.Sincerely, Austine Obare Front Office Manager & Team Gulf Court Hotel Business Bay – Dubai
by A verified traveler
Posted 13 Jan 2024
Location is very convenient and nearby to all tourist location. Breakfast was very good and the guy Sarin in Alwaha restaurant accommodated my all needs in restaurant.
Comment from Hotel Management
21 Jan 2024 by Austine Obare , Hotel Management
Dear Rajat,Thank you for taking the time to share your positive feedback about your stay at Gulf Court Business Bay Hotel. We are delighted to hear that you found our location convenient and close to tourist attractions. It's wonderful to know that you enjoyed the breakfast, and we appreciate your kind words about Sarin from Alwaha restaurant, who went above and beyond to accommodate your needs.Your satisfaction is our priority, and we are pleased that we could contribute to making your stay enjoyable. We look forward to welcoming you back on your next visit, and we strive to provide you with another excellent experience.Sincerely,Austine Obare Front Office Manager & Team Gulf Court Hotel Business Bay – Dubai
by A verified traveler
Posted 20 Dec 2023
Nothing that I liked. Not with managers poor management skills. Have them retrain for better results.
Comment from Hotel Management
30 Jan 2024 by AO, Hotel Management
Dear Mr.Amos,Thank you for taking the time to share your recent experience, you find us disappointed we did not meet your expectations. We take note of your comment, we would appreciate if you could contact us, for us to get the necessary details to investigate your complaint and take the necessary corrective action.We look forward to the pleasure of reading you at your earliest.Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay - Dubai
by A verified traveler
Posted 17 Nov 2023
Comment from Hotel Management
20 Dec 2023 by Austine Obare, Hotel Management
Dear Mr. Mohamed,Thank you for taking the time to provide feedback on your recent stay at Gulf Court Hotel Business Bay. We value all guest feedback and would like to understand more about your experience to ensure we address any concerns.We noticed that you rated your stay, but unfortunately, there was no specific comment provided. We would greatly appreciate it if you could share more details about the aspects that led to your rating. Your insights are essential to our continuous efforts to improve our services.If you prefer to discuss your experience privately, please feel free to reach out to our guest services team. We are committed to providing the best possible experience for our guests and hope to have the opportunity to address any issues you may have encountered.Thank you for choosing Gulf Court Hotel Business Bay, and we look forward to the possibility of better serving you in the future.Sincerely, Austine Obare Front Office Manager & Team Gulf Court Hotel Business Bay – Dubai
by A verified traveler
Posted 14 Nov 2023
This is in my opinion a five-star hotel at a budget price from the room size to the little things like three bottles of water instead of two. Nice view. Big comfortable bed. I would like more control over the AC it's set for 18° c. That's a little bit cold for me and I can't change it. It keeps going back to the same thing. It's got probably the best breakfast I've been in ever and I've been traveling for 3 years . Been into a lot of hotels and this is probably they best chance a little bit every morning. People are crowded in the restaurant. The biggest problems you want to get up and get more and they'll clean your table up by the time you get back and somebody else is sitting there. They need a little sign on the tables you can turn over and say Occupied. They have a bar restaurant on the 4th floor, same floor as the breakfast. Same floor as the pool. The same floor as as the gym and the salon. Everything's top notch and they're so many employees that are smiling and want to help you all the time. They even have a new razor for you in the bathroom, which is a first, plenty of drawer space in the hotel room to put things, extra pillows on the bed besides the four for the king size bed. The main restaurant down on the ground floor could be a little better in the sense of not too many go there but the food is great. Service is great! The girls are cute and very helpful, but the kitchen is out of sight and it appears that the restaurant is an afterthought. A large Canal Walk
Comment from Hotel Management
15 Nov 2023 by Austine Obare, Hotel Management
Dear Mr. Richard,Thank you so much for taking the time to share your detailed and positive feedback about your experience at Gulf Court Hotel Business Bay. We are delighted to hear that you found our hotel to be a five-star experience at a budget-friendly price. Your comments about the room size, amenities, and the view are greatly appreciated.We also appreciate your feedback regarding the temperature control in the room and the restaurant experience. Your suggestions about having a sign to indicate an occupied table are valuable, and we will certainly take them into consideration for improvements.It's wonderful to know that you enjoyed our breakfast, and we're thrilled that our team members contributed to making your stay memorable. We'll make sure to share your compliments with the entire team.We look forward to welcoming you back for another excellent stay. If there's anything specific you would like us to address or if you have any additional feedback, please feel free to let us know.Thank you once again for choosing Gulf Court Hotel Business Bay.Sincerely, Austine ObareFront Office Manager & Team Gulf Court Hotel Business Bay – Dubai
by A verified traveler from Riyadh
Posted 13 Nov 2023
Quick check-in process, very kind and welcoming staff. Room was spacious and the hotel location is great.
Comment from Hotel Management
15 Nov 2023 by Austine Obare, Hotel Management
Dear Mr. Amir,Thank you for taking the time to share your positive feedback about your stay at Gulf Court Hotel Business Bay. We are delighted to hear that you had a quick and pleasant check-in experience, found our staff kind and welcoming, and enjoyed the spacious room.We appreciate your recognition of our efforts, and we are pleased to know that the hotel's location added value to your overall experience. If you have any additional comments or if there's anything specific that stood out during your stay, please feel free to share.We look forward to the opportunity of welcoming you back to Gulf Court Hotel Business Bay for another enjoyable stay.Sincerely, Austine ObareFront Office Manager & Team Gulf Court Hotel Business Bay – Dubai
by A verified traveler
Posted 13 Nov 2023
I wouldn't recommend this hotel, the reservation although already paid, I had to process a second payment because they couldn't identify the reservation number. Still waiting the refund to be done.
The key-cards did not work, we had to go countless times to reception to get a new card.
Comment from Hotel Management
17 Nov 2023 by AO, Hotel Management
Dear Mr. Alberto,You find us extremely concerned by your comments.May we bring to your attention the fact that the original booking was made in the name of your room sharer under a different name and therefore could not be traced on our systems; it is only after your partner arrived, at a later stage, that the issue could be identified; in the meantime, this led you to make a new booking with our Front Office Team, for which the refund has already been processed from our side, it can however take up to 14 days to reflect on your bank statement. While the check-in unfortunate incident was of no fault of our Team, we empathize with you and wish we could have identified the issue earlier.Thank you for highlighting the key malfunction, our Technical Team has rectified the problem. Rest assured our guest concerns are taken with the utmost seriousness, your valuable feedback certainly assist us in improving our service.Kind regards,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay - Dubai
by A verified traveler
Posted 30 Oct 2023 on Hotels
Comment from Hotel Management
1 Nov 2023 by AO, Hotel Management
Dear Mr. Mahmoudreza,Thank you for choosing Gulf Court Hotel Business Bay and for taking the time to share your recent experience with us.We look forward to hosting you again in the near future.Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay – Dubai
