Ratings based on 995 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Secaucus
Posted 28 Apr 2024
Nice area
Comment from Hotel Management
29 Apr 2024 by FIVE PALM, Hotel Management
Hi Saud!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE
by A verified traveler from Newport Coast
Posted 20 Apr 2024
Your service is very bad
Comment from Hotel Management
21 Apr 2024 by FIVE PALM, Hotel Management
Hi Han,Thank you for taking the time to share your feedback.Please accept our apologies that some aspects of your stay did not meet your expectations. Your feedback has been shared with our leaders, who will ensure that corrective action is put in place.We hope to have you again at Five Palm Jumeirah!Always at your service,Team FIVE
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
18 Apr 2024 by FIVE PALM, Hotel Management
Hi Mohamed!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE
by A verified traveler
Posted 8 Apr 2024
Great service
Comment from Hotel Management
9 Apr 2024 by FIVE PALM, Hotel Management
Hi Lawrencia!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE
by A verified traveler
Posted 8 Apr 2024
Good hotel. Beach was best main pool too busy/noisy
Comment from Hotel Management
9 Apr 2024 by FIVE PALM, Hotel Management
Hi David!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE
by A verified traveler
Posted 5 Apr 2024
I can’t believe I have no word to say I think is the only one the best place in Dubai I can only say just thank you so much from everybody and I will see you soon. We will be back.
Comment from Hotel Management
5 Apr 2024 by FIVE PALM, Hotel Management
Hi Kelmend!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE
by A verified traveler
Posted 5 Apr 2024
Very nice and fun , we loved it
Comment from Hotel Management
5 Apr 2024 by FIVE PALM, Hotel Management
Hi Carlos!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE
by A verified traveler
Posted 9 Mar 2024
Very nice and safe
Comment from Hotel Management
9 Mar 2024 by FIVE PALM, Hotel Management
Hi Marc!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return!Thanks for sharing the love!Team FIVE
by A verified traveler
Posted 9 Feb 2024
I got terrible bed bugs . Or was bitten multiple times by something .
Comment from Hotel Management
10 Feb 2024 by FIVE PALM, Hotel Management
Hi Jeanette,Thank you for taking the time to share your feedback.Please accept our apologies that some aspects of your stay did not meet your expectations. Your feedback has been shared with our leaders, who will ensure that corrective action is put in place.We hope to have you again at Five Palm Jumeirah!Always at your service,Team FIVE
by A verified traveler
Posted 7 Feb 2024
Comment from Hotel Management
9 Feb 2024 by FIVE PALM, Hotel Management
Hi Costas!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE
