Ratings based on 71 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Apr 2024
I don't usually make reviews, but this is something no one deserves to go thru.
This place is not a place to take your loved ones to. Its not a clean place. Not for your spouse, children family neither friends.
The hotel looks fancy, in pictures, but once you arrived there, you start understanding why it was so cheap, and after a while, you will discover that it actually was not cheap! As its terrible.
Unclean: Actually disgusting, not a family oriented place, not a business trip friendly location..
Unprofessional: The Managing staff have communication problems.
Unfriendly staff. For some reason they were all angry.
by A verified traveler
Staff behaved was so bad
Posted 19 Aug 2023 on HotelsI'm customer on this hotel and this is not my first time facing this issue with staff when I came to book I told them I want to stay till 5 then they asked me to pay 100 extra then I told them what time maximum I can check out the lady she said till 2 pm we can give you but next day I was sleeping one from the customer service lady staff she called me on my personal number asking me to check out by 12 pm then I told her can I leave by 1:30 pm she said no at least 1 pm because we have arrival and we need the room but same time I checked website to see if there is room or no but I was chocked when I saw all type of room have 5 rooms left why the staff have to lie to me ?? If I requested to leave 2 pm and staff agreed why next day they have to call me and asking me to leave???
by A verified traveler
Posted 8 Nov 2022
by A verified traveler
Posted 4 Feb 2022 on Hotels
It looks nicer in the pictures than in person and I'm not sure how it's a 4star but it was pretty good overall and for one night what we needed.
by A verified traveler
Posted 16 Dec 2021
Clean and basic. Comfortable
by A verified traveler
Posted 22 Sep 2021
by A verified traveler
Posted 20 Sep 2021 on Hotels
by A verified traveler
Posted 11 Sep 2021
The beautiful arrangement of things, and the loving hospitality.
by A verified traveler
False rating, and a terrible stay.
Posted 21 Jun 2021 on HotelsAt the start of this review i would like to warn Hotels.com and future costumers as we believe the rating of this hotel is rigged and staged to show in the high-rated hotels formula of Hotels.com, please read below for the full explanation;
When we arrived The staff were a different breed of rude. The staff receptionist did not even greet us and he was rather rude in his communication manners. The lobby was shut down with no-sitting signs and could not even sit in order to wait for the check-in process to commence. We thought that was wrong, and there was the first warning flag.
It was 2am so we decided to go up to the room and avoid any further inconveniences.
Going up the lift, we were shocked with the floors corridors' condition; it was dirty, with dimmed white florecent lights along the way.
Then we proceeded to the room, and the condition was shocking to us. The microwave provided with the studio was (nasty) with stains of the wall behind it, the sofas were worn down as if they came from "good-will" store, the bathroom was leaking and there was no towels provided. Water pressure was very weak and couldn't even touch the taps as they have stains.
We felt that we got scammed with the ratings and we are highly suspicious that those ratings are rigged since there was no comments except few words such as "good, brilliant" and all comments/rantings happened around the same time, with very close dates to each other.
We kindly request Hotels.com to inspect this property.
by A verified traveler
Good property bad maintenance
Posted 10 Jun 2021 on HotelsThe carpets stink and the room requires deep cleaning all over by professionals
Hotel maintenance team needs to check taps and leakages , water dropping from blocked AC exhaust pipes. Breakfast was ok but food was not worth eating ( seems they have a tie up with a cafeteria) refrigerator is full of bad odour
