Ratings based on 447 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Apr 2024
by A verified traveler
Posted 16 Mar 2024
The furniture is smelly and very old
Comment from Hotel Management
17 Mar 2024 by Olga, Hotel Management
Dear Guest,Thank you for taking the time to share your experience about Donatello Hotel Dubai. We are extremely disappointed to see that we could not meet your expectations on this occasion, we will pass your comment to the management. Also give us the opportunity to welcome you again in order for us to change your impression about our hotel. Best Regards,Guest Relation Donatello Hotel Dubai
by A verified traveler
Posted 11 Mar 2024
Comment from Hotel Management
14 Mar 2024 by Olga, Hotel Management
Dear Valued Guest, Thank you for taking time to tell us about your recent holiday experience at Donatello Hotel Dubai. We glad to hear from you that you had a pleasant stay and we are very much looking forward to welcome you back again soon.Best regards,Guest Relation Donatello Hotel Dubai.
by A verified traveler from Ossining
Posted 3 Mar 2024
Dislike that upon arrival you have give cash for deposit. As where all other hotel only uses credit card.
Comment from Hotel Management
14 Mar 2024 by Olga, Hotel Management
Dear Guest,Thank you for taking the time to share your experience about Donatello Hotel Dubai. We are extremely disappointed to see that we could not meet your expectations on this occasion, we will pass your comment to the management. Also give us the opportunity to welcome you again in order for us to change your impression about our hotel. Best Regards,Guest Relation Donatello Hotel Dubai
by A verified traveler
Posted 2 Mar 2024
Hotel served its purpose for us. We only stayed two nights. Didn’t get to use the pool. Tried the fisherman’s restaurant and room service. It was ok. Convenient to have a coffee shop on site.
Comment from Hotel Management
14 Mar 2024 by Olga, Hotel Management
Dear Valued Guest, Thank you for taking time to tell us about your recent holiday experience at Donatello Hotel Dubai. We glad to hear from you that you had a pleasant stay and we are very much looking forward to welcome you back again soon.Best regards,Guest Relation Donatello Hotel Dubai.
by A verified traveler
Posted 19 Feb 2024
It’s for budget travelers, so don’t expect the hotel to be like the near by Kempinski or Sheraton. Staff is always courteous and willing to assist, but the dreadful check in (took so long that I still have nightmare) needs be addressed, otherwise I will not revisit even if it is for free
Comment from Hotel Management
20 Feb 2024 by Olga, Hotel Management
Dear Guest,Thank you for taking the time to share your experience about Donatello Hotel Dubai. We are extremely disappointed to see that we could not meet your expectations on this occasion. We hope you will contact us directly by e-mail address: guestrelations@donatello-hoteldubai.com and also give us the opportunity to welcome you again in order for us to change your impression about our hotel. Best Regards,Guest Relation Donatello Hotel Dubai
by A verified traveler
Posted 25 Jan 2024
Room size was amazing and friendly staff.
Comment from Hotel Management
3 Feb 2024 by Olga, Hotel Management
Dear Valued Guest, Thank you for taking time to tell us about your recent holiday experience at Donatello Hotel Dubai. We glad to hear from you that you had a pleasant stay and we are very much looking forward to welcome you back again soon.Best regards,Guest Relation Donatello Hotel Dubai.
by A verified traveler
Posted 23 Jan 2024
Comment from Hotel Management
3 Feb 2024 by Olga, Hotel Management
Dear Valued Guest, Thank you for taking time to tell us about your recent holiday experience at Donatello Hotel Dubai. We glad to hear from you that you had a pleasant stay and we are very much looking forward to welcome you back again soon.Best regards,Guest Relation Donatello Hotel Dubai.
by A verified traveler
Wonderful, convenient hotel in Dubai
Posted 4 Jan 2024 on HotelsNice, clean hotel. Huge rooms with balcony with nice bathroom. The people at the front desk were very kind. Easy to go around Dubai. Ten minutes walk to the train stations, Malls, Museum of the Future, and more. It is a safe area with a lot of small shopping and restaurants. Tranquil room. Nice pool to chill out. Starbucks in the lobby area.
Comment from Hotel Management
3 Feb 2024 by Olga, Hotel Management
Dear Valued Guest, Thank you for taking time to tell us about your recent holiday experience at Donatello Hotel Dubai. We glad to hear from you that you had a pleasant stay and we are very much looking forward to welcome you back again soon.Best regards,Guest Relation Donatello Hotel Dubai.
by A verified traveler
Terrible
Posted 25 Oct 2023 on HotelsThere was very loud bar which kept shaking my room due to beat and loud music.
Informed reception and they said last night was weekend and there wouldn’t be any more noise tonight but every single night was same and couldn’t sleep.
Due to restless nights and not able to sleep, I ended up in hospital where I was given relaxation injection.
Absolute terrible
Comment from Hotel Management
29 Oct 2023 by Olga, Hotel Management
Dear Guest,Thank you for taking the time to share your experience about Donatello Hotel Dubai. We are extremely disappointed to see that we could not meet your expectations on this occasion, we will pass your comment to the management. Also give us the opportunity to welcome you again in order for us to change your impression about our hotel. Best Regards,Guest Relation Donatello Hotel Dubai
