Ratings based on 145 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
Great place for family close to all main attractions. Valet parking was free and staff were very helpful.
Comment from Hotel Management
18 Apr 2024 by Damac Maison Distinction Management, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feedback and experience with us. We are delighted to read that you enjoyed your stay at our hotel, we value every feedback that helps us to improve and serve our guests better. Sincerely,
by A verified traveler
Posted 27 Mar 2024
good hotel and location
Comment from Hotel Management
29 Mar 2024 by Damac Maison Distinction Management, Hotel Management
Dear Mr. Mahmoud, Thank you for taking the time to share your feedback and experience with us. We are delighted to read that you enjoyed your stay at our hotel, we value every feedback that helps us to improve and serve our guests better. Sincerely, Damac Maison Distinction Management
by A verified traveler
Posted 27 Jan 2024
We like the customer service. Only turn off was the hotel room aircon was too dusty. You can see it from a view as well. And our room was close to a garbage room and smell was terrible. I did mention that to front desk and they placed a humidifier to make the smell better. But it was done only for 1 day. And the rest of the days we have to endure the smell.
Comment from Hotel Management
29 Jan 2024 by Hotel management, Hotel Management
Dear Ms. Jennifer, Thank you very much for your review of your recent stay. Your feedback is extremely valuable to us and we appreciate your comments. We very much regret that we could not meet your expectations with regards to the cleanliness level (Air conditioning dusty, and also the smell coming from the garbage chute ), we would like to extend our sincere apologies for all the inconveniences happened during the stay, actions will be taken against all the shared concerns and we really need to welcome you back in your second home to serve you better and to change the bad experience faced during your stay. Best regards
by A verified traveler from vancouver
Posted 12 Jan 2024
Small apartment
Comment from Hotel Management
29 Jan 2024 by Damac Maison Distinction, Hotel Management
Dear BandarThank you very much for your review of your recent stay. Your feedback is extremely valuable to us and we appreciate your comments .We really regret to know that we did not meet you expectations in regards of the room size, hence we would like to welcome you once again so we can have the chance to serve you better and to provide you with another room layout which will suite you.Best regards
by A verified traveler
Posted 7 Jan 2024
Great location downtown with Dubai Mall and the Burj within 15 mins walk. Our room was fantastic with an incredible view of the Burj. Very happy with our stay the only downside was the area was quite loud at night with cars revving and horns blaring constantly as well as building work next door. Overall a great stay :)
Comment from Hotel Management
29 Jan 2024 by Damac Maison Distinction Management, Hotel Management
Dear Mr.Ian, Thank you for taking the time to share your feedback and experience with us. We are delighted to read that you enjoyed your stay at our hotel, we value every feedback that helps us to improve and serve our guests better. Sincerely,
by A verified traveler
Posted 1 Oct 2023
We got a very nice room with an awesome. Thanks for the hospitality.
Comment from Hotel Management
14 Apr 2024 by Damac Maison Distinction Management, Hotel Management
Dear Valued Guest , Thank you for taking the time to share your feedback and experience with us. We are delighted to read that you enjoyed your stay at our hotel, we value every feedback that helps us to improve and serve our guests better. Sincerely,
by A verified traveler
Posted 17 Apr 2023
Comment from Hotel Management
14 Apr 2024 by Damac Maison Distinction Management, Hotel Management
Dear Valued Guest , Thank you for taking the time to share your feedback and experience with us. We are delighted to read that you enjoyed your stay at our hotel, we value every feedback that helps us to improve and serve our guests better. Sincerely,
by A verified traveler
Posted 8 Apr 2023 on Orbitz
I love the staff. Everyone was nice.
Comment from Hotel Management
14 Apr 2024 by Damac Maison Distinction Management, Hotel Management
Dear Valued Guest , Thank you for taking the time to share your feedback and experience with us. We are delighted to read that you enjoyed your stay at our hotel, we value every feedback that helps us to improve and serve our guests better. Sincerely,
by A verified traveler
Posted 4 Feb 2023
Great
Comment from Hotel Management
14 Apr 2024 by Damac Maison Distinction Management, Hotel Management
Dear Valued Guest , Thank you for taking the time to share your feedback and experience with us. We are delighted to read that you enjoyed your stay at our hotel, we value every feedback that helps us to improve and serve our guests better. Sincerely,
by A verified traveler
Posted 10 Jan 2023
Amazing view of the Burj Khalifa and the fountains.
Comment from Hotel Management
14 Apr 2024 by Damac Maison Distinction Management, Hotel Management
Dear Valued Guest , Thank you for taking the time to share your feedback and experience with us. We are delighted to read that you enjoyed your stay at our hotel, we value every feedback that helps us to improve and serve our guests better. Sincerely,
