Ratings based on 292 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2024
Comment from Hotel Management
22 Jan 2024 by Liezel Maquilan, Hotel Management
Dear NasirThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!Best Regards,Copthorne Hotel Sharjah Team
by A verified traveler
Posted 12 Jan 2024 on Hotels
Comment from Hotel Management
14 Jan 2024 by Liezel Maquilan, Hotel Management
Dear AnkarThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
by A verified traveler
Posted 12 Jan 2024 on Hotels
Comment from Hotel Management
14 Jan 2024 by Liezel Maquilan, Hotel Management
Dear Mr. AmarThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
by A verified traveler from Kingston
Posted 17 Dec 2023
Comment from Hotel Management
18 Dec 2023 by Liezel Maquilan, Hotel Management
Dear Aboelmagd We're sorry to hear that you did not have a satisfactory experience with your recent booking. We appreciate your feedback as it helps us identify areas where we can improve our service.We would like to apologize for any inconvenience you may have experienced and assure you that we take all complaints seriously. We would like to investigate your concerns further and ask that you please reach out to us directly so we can address the issue and resolve it for you.We are committed to providing our guests with a positive experience and we would like the opportunity to make things right. We hope that you will give us another chance to show you the high level of service that we are capable of providing.Thank you for your feedback and for choosing our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.
by A verified traveler
Posted 7 Dec 2023 on Hotels
Comment from Hotel Management
15 Dec 2023 by Liezel Maquilan, Hotel Management
Dear Yassine Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
by A verified traveler from Lima
Posted 5 Dec 2023
The manager Mr Abdul Karim, the person behind the counter Miss Iman, Mr Wagat even the person in charge of the cleaning room Mr Tahib. All of them made our staying memorable! Thank you all! PS i do not remember all the names but I have to thank the whole team. The food was great too! The try breadfast, lunch and dinner, it could not be better.
Comment from Hotel Management
6 Dec 2023 by Liezel Maquilan, Hotel Management
Dear Mr. David Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
by A verified traveler from Kingston
Posted 4 Dec 2023
Comment from Hotel Management
14 Jan 2024 by Liezel Maquilan, Hotel Management
Dear AboelmagdWe're sorry to hear that you did not have a satisfactory experience with your recent booking. We appreciate your feedback as it helps us identify areas where we can improve our service.We would like to apologize for any inconvenience you may have experienced and assure you that we take all complaints seriously. We would like to investigate your concerns further and ask that you please reach out to us directly so we can address the issue and resolve it for you.We are committed to providing our guests with a positive experience and we would like the opportunity to make things right. We hope that you will give us another chance to show you the high level of service that we are capable of providing.Thank you for your feedback and for choosing our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.
by A verified traveler
Posted 26 Nov 2023
Friendly staff. Quite. Good location
Comment from Hotel Management
28 Nov 2023 by Liezel Maquilan, Hotel Management
Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
by A verified traveler
Posted 1 Oct 2023 on Hotels
Comment from Hotel Management
3 Oct 2023 by Liezel Maquilan, Hotel Management
Dear Muhi,We're sorry to hear that you did not have a satisfactory experience with your recent booking. We appreciate your feedback as it helps us identify areas where we can improve our service.We would like to apologize for any inconvenience you may have experienced and assure you that we take all complaints seriously. We would like to investigate your concerns further and ask that you please reach out to us directly so we can address the issue and resolve it for you.We are committed to providing our guests with a positive experience and we would like the opportunity to make things right. We hope that you will give us another chance to show you the high level of service that we are capable of providing.Thank you for your feedback and for choosing our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.
by A verified traveler
Posted 26 Sep 2023 on Hotels
Comment from Hotel Management
1 Oct 2023 by liezel maquilan, Hotel Management
Dear AliThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words. We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience. Once again, thank you for your feedback and for choosing our services. We truly appreciate it!+Best Regards,Copthorne Hotel Sharjah Team
