Ratings based on 617 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Apr 2024
Comment from Hotel Management
19 Apr 2024 by Centro Management, Hotel Management
Dear Valuable Guest, Thank you for sharing your feedback on Hotels.com.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager
by A verified traveler
Posted 4 Apr 2024
Good value for money. Nicely located with Metro and Mall of Emirates within 10 minutes of walking distance. Very good and elaborate Buffett Breakfast, and great choice for dinner buffett too. Will defenitely stay there again when in Dubai
Comment from Hotel Management
7 Apr 2024 by Centro Management, Hotel Management
Dear Mr. Sanjive, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager
by A verified traveler
Posted 30 Mar 2024
This hotel needs renovation and Deep cleaning. I don't recommend it
Comment from Hotel Management
7 Apr 2024 by Centro Management, Hotel Management
Dear Mr. Hadi,Thank you for sharing your feedback on Expedia.I sincerely regret to read that we could not live up to your expectations. Please be assured that your experience at Centro Barsha does not reflect the service that we usually provide.Best regards,Timur IlgazCluster General Manager
by A verified traveler
Posted 7 Mar 2024
Comment from Hotel Management
19 Apr 2024 by Centro Management, Hotel Management
Dear Valuable Guest, Thank you for sharing your feedback on Hotels.com.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager
by A verified traveler
Posted 4 Mar 2024
I have booked a month to stay at the hotel but after few days I have had bed bugs bites on my body they were itching badly and bleeding (I have pictures) I have showed them to the manager who brought a company to spray the room then provided a negative report AFTER they spread the room! The manager admitted they were bed bugs but claimed I caught them from the taxis and the weather but NOT from the hotel bed! Very horrible experience unfortunately.
Comment from Hotel Management
8 Mar 2024 by Centro Management, Hotel Management
Dear Ms. Shorouk, Thank you for sharing your feedback on Expedia.I sincerely regret to learn that we missed the mark in meeting your expectations. Hence, I checked with my team and they confirmed that the investigation for bed bugs was done through professional company authorized by the government, and there report was clear that the room is empty from any bed bugs, please note that bed bugs, furthermore to show our good intention we offered the complimentary night from our side as gesture and you accept.Once again thank you so much for sharing with us your valuable feedback. My team and I look forward to be of continued service and hope to welcome you back in the very near future. Best regards,Timur IlgazCluster General Manager
by A verified traveler
Posted 2 Mar 2024
Comment from Hotel Management
19 Apr 2024 by Centro Management, Hotel Management
Dear Valuable Guest, Thank you for sharing your feedback on Hotels.com.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager
by A verified traveler
Posted 28 Feb 2024
Comment from Hotel Management
19 Apr 2024 by Centro Management, Hotel Management
Dear Valuable Guest, Thank you for sharing your feedback on Hotels.com.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager
by A verified traveler
Posted 23 Feb 2024
It's an option to stay during a big show like Gulfood.
Comment from Hotel Management
25 Feb 2024 by Centro Management, Hotel Management
Dear Mr. Jun,Thank you very much for your review on Expedia.I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations.Thank you for your kind feedback and we look forward to welcoming you back at Centro Barsha.Best regards,Timur IlgazCluster General Manager
by A verified traveler
Posted 16 Feb 2024
Great location , nice staff
Comment from Hotel Management
18 Feb 2024 by Centro Management, Hotel Management
Dear Mr. Lhoussine,Thank you for your positive review on Expedia.It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests.I am certain that the whole team looks forward to having the opportunity to welcome you back here at Centro Barsha.Best regards,Timur IlgazCluster General Manager
by A verified traveler
Posted 1 Feb 2024
Lovely staff great food nice bar area
Comment from Hotel Management
3 Feb 2024 by Centro Management, Hotel Management
Dear Ms. Elizabeth, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager
