Ratings based on 557 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Mar 2024
by A verified traveler
Posted 27 Feb 2024
Absolutely loved staying at this hotel. Located in the city and is close to the Dubai mall and many restaurants! Staff was really nice and place is clean and the rooms also! Highly recommend this hotel!
Comment from Hotel Management
27 Feb 2024 by Guest Relations Team, Hotel Management
Dear Valued Guest,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm Regards,Guest Relations Team
by A verified traveler
Posted 12 Feb 2024
by A verified traveler
Posted 9 Jan 2024 on Hotels
We stayed there just over a week and the restaurant was poorly managed by the assistant manager who so rude and not guest friendly.
Comment from Hotel Management
24 Jan 2024 by Guest Relations Team, Hotel Management
Dear Valued Guest,Thank you for choosing Canal Central Hotel for your stay and for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your visit. Please be assured that addressing our guests' concerns is our top priority.We are committed to taking the necessary actions to enhance our services and ensure a better experience for our guests. We value your feedback and hope to have the opportunity to welcome you again, providing an improved and more enjoyable stay.Best Regards,Guest Relations Team
by A verified traveler
Very unhappy with our stay.
Posted 7 Jan 2024 on HotelsDon’t get the Suite if you would like to have a nice view. It’s sad that you are paying more for a bigger room when in fact a smaller room has better views and for whatever reason the hotel cannot inform you that the pool, bar and restaurant will be closed because of preparation for an event.
I am sorry but I am very unhappy about my stay and it’s not acceptable that customers can’t at least be informed that amenities aren’t available during their stay.
The concierge was great but the rest was so not worth the money we spent, especially for a 5-star hotel.
Comment from Hotel Management
24 Jan 2024 by Guest Relations Team, Hotel Management
Dear Valued Guest,Thank you for choosing Canal Central Hotel for your stay and for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your visit. Please be assured that addressing our guests' concerns is our top priority.We are committed to taking the necessary actions to enhance our services and ensure a better experience for our guests. We value your feedback and hope to have the opportunity to welcome you again, providing an improved and more enjoyable stay.Best Regards,Guest Relations Team
by A verified traveler
Posted 8 Dec 2023
Very nice and close area to downtown
by A verified traveler
Posted 3 Dec 2023
I was disappointed with my recent stay at Ramada. The room felt outdated, old. The lighting in the room was quite dim and dingy. The shower was not up to the mark and there was a bad odor coming from the bathroom. Overall, my experience fell short of expectations, making it difficult to recommend this hotel. I would not rate this hotel as a 5 star, I would rate it as a low 1 star.
I want Expedia to give me reimbursement for my bad experience , as we paid 27000 INR for 2 night we could have easily spent another 13k and got four seasons , trident or Sofitel and get a real five star experience
Do not recommend this place . As the premises need some serious upgrade to call it 5 star
by A verified traveler
Posted 23 Nov 2023
Nice staff with lovely location …
Did like : The bed is very bad , not comfortable, firm … I had back and hand pain from the bed … I do not recommend this hotel if you care about the bed …
The elevators are small , u may need a long time to find space in the elevators
by A verified traveler
Decent value
Posted 19 Nov 2023 on HotelsOverall decent stay.
+ good location and view on the canal and Burj Khalifa the highest building on earth.
+friendly staff
+ Wifi amenities in room 👍
- food not diversify enough
- dinner in main restaurant only buffet can’t à la carte.
by A verified traveler from Montreal
Posted 9 Oct 2023
Amazing hotel next to the canal with a great view of the all attractions… love location, service and the view of the Burj Kallfa is amazing. …
Comment from Hotel Management
11 Oct 2023 by Guest Relations Team, Hotel Management
Dear Eduardo,We are beyond happy to learn that you had a memorable visit with us and that you enjoyed the beauty of our hotel and its surroundings. Our aim to give the best service to our guests were fulfilled by our team. We thank you for recognizing them. You matter most and we make sure that we deliver the best service to you. We all can’t wait to welcome you once again on your next visit soon.Warm Regards,
