Ratings based on 40 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Mar 2024
Overall good value and it is not the first time i stayed here. Only problem this trip was stained towels which maybe clean but time to discard those with brownish stains. Great housekeeping staff
by A verified traveler
Posted 21 Feb 2024
by A verified traveler
Posted 21 Feb 2024
Very clean, quiet, COMFORTABLE hotel with staff that is friendly and very accommodating of all your needs. So much to do around property. Walking distance to corniche and beautiful views. Lots of nearby red and eateries. Highly recommend. I keep coming back here.
by A verified traveler
Posted 16 Feb 2024
Hotel is good, staff is excellent and facility needs more newer stuff such as towels etc
by A verified traveler
Posted 14 Feb 2024
by A verified traveler
Posted 8 Feb 2024
It’s builshit hotal and not good service toilet pipes also leaked not good clean and gym show on pics very well condition but reality 0 very bed I recommend all of you don’t waste your money
by A verified traveler
Posted 5 Feb 2024
Very good stay. The SPA was brilliant. The pool was small and cold which is the only downside. Room service was great.
by A verified traveler
Posted 23 Jan 2024
N/A
Comment from Hotel Management
30 Jan 2024 by Alex Cherfan, Hotel Management
Dear Mrs. Aida,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager
by A verified traveler from EAST ROCKAWAY
Posted 21 Jan 2024
Overall was a nice stay. Just a couple of things to note:
Carpet has some stains on it
Shower/bath has a single glass panel that didn't cover much so when showering, lots of water would spill out very easily
Toilet button would get stuck so had to hit it a few times to stop the water
Mini fridge barely cools
Besides the above, the bed was comfortable, AC worked well as it would get quite cold if needed, shower had plenty of hot water (be careful as it could get VERY hot), food options was good for breakfast, and plenty of small food spots, supermarkets, and services all around within 5 minute walk
Comment from Hotel Management
30 Jan 2024 by Alex Cherfan, Hotel Management
Dear Mr. Chistopher,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager
by A verified traveler
Posted 21 Jan 2024
Comment from Hotel Management
30 Jan 2024 by Alex Cherfan, Hotel Management
Dear Mr. Boss,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager
