Ratings based on 14 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2021 on Hotels
by A verified traveler
Posted 15 Sep 2019
Nice property located near the beach. Bathtub needs to be replaced by a nice one.
by A verified traveler
Posted 15 Aug 2018
Very courteous staff, excellent location, spacious apartment
Recommended
for Everyoneby A verified traveler from birmingham
apartment located on the beach
Posted 16 Apr 2018All in all it was a decent clean Apartment with beach and pool access. Nice beach and pool area very clea. Disappointed gym wasn’t included in the high cost. Aircon wasn’t working In the living room and no light in the small room.
Communication wasn’t particularly good from start to finish. No access cards to get to the beach. Always needed to find security to let us in and out.
Recommended
for Everyoneby A verified traveler
Amazing place to stay
Posted 26 Feb 2018Amazing service!!! apartment fully condicioned clean, all facilities I highly recommend this apartments my family can’t wait to go back to Dubai and off course booking this apartments again!!!
Comment from Hotel Management
12 Mar 2018 by Monica , Hotel Management
Dear Roxane, We would like to take the opportunity to thank you for considering Bespoke Residences Dubai for your accommodation arrangement and for taking the time to share your valuable feedback. We are delighted to receive your positive comments regarding your experience it is rewarding to read your note in regards to the delivered services and how it contributed to make your stay comfortable and enjoyable. We look forward to welcoming you back in the near future. We look forward to welcoming you back to the hotel in the near future. Yours Sincerely, Bespoke Residences Management
by A verified traveler
Worst experience ever
Posted 17 Jan 2018It is not a hotel, it is furnished apartment, there is a shortage of staff and the check in took around 1 hour.They did now that I have a reservation, they had to contact someone else by phone to find my reservation. We came to the apartment and the smell was if there were horses in the apartment before , the Furnature was old and many of the electronics not working, I went to the reception to cancel my booking but the money was not refundable. So accepted the current situation. They don't do room service every day they do it every three days. After I checked out they withdrew 1000 EAD from my credit card without my approval, the claim that one of the speakers in the apartment was broken, which did not happen, we did not even use the speakers because it was not working. Do not be fouled by pictures in the website. Good things :beach was clean , staff in riva resturant was helpful.
by A verified traveler from London
Decent but looking dated
Posted 19 Dec 2017
Pros: location, nice beach/
Cons: The apartment looks dated and the floor wasn't clean, Had to ask for mop bucket to clean it.
Location: eat location on the Palm.
Nice beach facilities, great location. You get discount at the restaurant downstairs.
Gym is not free, the apartment is looking dated and the floors were not very clean.
Recommended
for Everyoneby A verified traveler from L.A.
Living in Resort Paradise
Posted 3 Dec 2017
Cons: More check-in briefing on the appliances, i.e. stove, washer/dryer, dishwasher, TV's and speaker system.
Location: The Jumeirah Palm Island & BeSpoke Residence are just north of the Dubai Harbor and Public Beaches.
REMEMBER this is not a full service Hotel, this is a Resident Hotel. The staff upon check-in were attentive, kind and friendly. The BeSpoke Manager was remote and not on site, so timing needs to be accounted for. The HouseKeeping and Maintenance staff were responsive, friendly and helpful. And the front desk clerks will always call you a cab or give you directions around the Palm Island or a good referral for dinner.
The property is secure on all perimeters using locked doors and key cards - so the kids & Family are safe from intruders. Then in the back, by the Arabian Gulf, the Resort, the pool, the landscaping and the Beach is a Resort Paradise.
I highly recommend this property for all Family's looking for a wonderful vacation in Dubai.
Comment from Hotel Management
6 Dec 2017 by Bespoke HH Team, Hotel Management
Dear Brian We would like to take the opportunity to thank you for considering Bespoke Residences Dubai for your accommodation arrangement and for taking the time to share your valuable feedback. We are delighted to receive your positive comments regarding your experience and the team’s services. We look forward to welcoming you back to the hotel in the near future. Yours Sincerely, Bespoke Residences Management
Recommended
for Everyoneby A verified traveler from montana
Posted 2 Apr 2017 on Orbitz
Pros: It had most everything we needed. The rooms were big.
Cons: More general upkeep. More daily cleaning. More towels needed.
Location: We needed a taxi to everything but that is normal. Couldn't go to the beach without paying. Never seen that before. But not the hotels fault.
When we got there, there was no toilet paper in any of the bathrooms. Took two days for them to get us some. Also no shower curtains on the shower/tub. Never did get them. Also didn't have enough towels for us and no wash cloths. Otherwise was satisfied with the room. Lots of space for the 4 of us.
Recommended
for Everyoneby A verified traveler from Glasgow
Beach access was denied
Posted 19 Feb 2017No beach access...no heated pool...no gym access...had to go otherside of palm to have access to beach...crossing 2 busy main roads where designated crossing areas are too far apart...
