Ratings based on 915 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Plainview
Posted 28 Apr 2024
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Comment from Hotel Management
2 May 2024 by Jacques Le Roux - General Manager, Hotel Management
Dear Tassos,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management
by A verified traveler
Posted 15 Apr 2024
Really lovely stay and extremely family friendly. Even for our 1.5 year old.
Comment from Hotel Management
17 Apr 2024 by Jacques Le Roux - General Manager, Hotel Management
Dear Kelsey,Thank you so much for your wonderful feedback. We are thrilled to know that your family, including your little one, had a lovely stay with us. It is our pleasure to ensure that guests of all ages feel welcome and comfortable. We look forward to having the opportunity to welcome you back again soon for another family-friendly getaway.Warm regards,Bab Al Shams Desert Resort Management
by A verified traveler
Posted 14 Mar 2024
Comment from Hotel Management
17 Apr 2024 by Jacques Le Roux - General Manager, Hotel Management
Dear Carmina,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are thrilled that you had such a wonderful experience during your stay with us. Your feedback is greatly appreciated and serves as motivation for our team to continue providing exceptional service. We hope to have the pleasure of welcoming you back soon for another memorable stay.Warm regards,Bab Al Shams Desert Resort Management
by A verified traveler
Posted 26 Feb 2024
5star service all around, fabulous place
Comment from Hotel Management
29 Feb 2024 by Bab Al Shams Desert Resort Management, Hotel Management
Dear Chris,Thank you so much for your kind words and for taking the time to share your feedback with us following your recent visit at Bab Al Shams Desert Resort. We are thrilled that you enjoyed a 5-star experience during your stay with us. Your appreciation of our service and our property means the world to us.We strive to provide our guests with nothing less than excellence, and it is incredibly rewarding to know that we succeeded in making your experience fabulous. Your satisfaction is our utmost priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back for another wonderful stay in the near future. If there is anything else we can do to make your next visit even more exceptional, please don't hesitate to reach out.Warm regards,Bab Al Shams Desert Resort Management
by A verified traveler
Posted 23 Feb 2024
Comment from Hotel Management
29 Feb 2024 by Bab Al Shams Desert Resort Management, Hotel Management
Dear Susan,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management
by A verified traveler from Beijing
Posted 15 Feb 2024
Good place with traditional arabic style room and mysterious atmosphere， very impressive!
Comment from Hotel Management
21 Feb 2024 by Jacques Le Roux - General Manager, Hotel Management
Dear LEI,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are thrilled to hear that you found our property impressive, with its traditional Arabic-style rooms and mysterious atmosphere. Providing a unique and memorable experience for our guests is our top priority, and we're delighted that you enjoyed the ambiance of Bab Al Shams. Thank you for taking the time to share your positive feedback with us. We look forward to welcoming you back for another wonderful stay.Warm regards,Bab Al Shams Desert Resort Management
by A verified traveler
Posted 5 Feb 2024
Comment from Hotel Management
17 Apr 2024 by Jacques Le Roux - General Manager, Hotel Management
Dear John,Thank you very much for your perfect rating. We are thrilled to read that you had such a wonderful experience during your stay with us. Your feedback is greatly appreciated and serves as motivation for our team to continue providing exceptional service. We hope to have the pleasure of welcoming you back soon for another memorable stay.Warm regards,Bab Al Shams Desert Resort Management
by A verified traveler from Narayanganj
Posted 30 Jan 2024
It was a very nice stay
Comment from Hotel Management
1 Feb 2024 by Jacques Le Roux - General Manager, Hotel Management
Dear Md Mahmudul,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your overall stay with us, and I would like to personally thank you for sharing your wonderful experience online.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management
by A verified traveler
Posted 17 Jan 2024
A truly outstanding luxury oasis in the desert. From the moment we arrived (and were greeted with delicious dates and coffee) to departure time, the resort’s outstanding staff made sure that our every need was met and beyond. The property is stunning. We travelled with our two young children, who were treated like rock stars by each and every member of the staff. We dined at Ninive and it was amazing, as were the poolside food and bev. The entire family delighted in the camel ride and falcon show and our own regret was not visiting this property sooner. We will be back.
Comment from Hotel Management
22 Jan 2024 by Jacques Le Roux - General Manager, Hotel Management
Dear Laura,Thank you for choosing Bab Al Shams as your preferred accommodation in Dubai and we are delighted having you with us. We appreciate the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are indeed very pleased with the way you described your experience at the resort and such commendable remarks make us extremely proud of the kind of service we cater to our discerning guests. Thank you for appreciating our hospitality, facilities and most of all, our jewel, the team. They will be pleased to learn that their sincere efforts were recognized by you.Thank you once again for visiting the resort. We hope that on your next travel, Bab Al Shams will remain your preferred destination as we look forward to welcoming you back.Warm regards,Bab Al Shams Desert Resort Management
by A verified traveler
Posted 14 Jan 2024 on Hotels
Comment from Hotel Management
22 Jan 2024 by Jacques Le Roux - General Manager, Hotel Management
Dear Suhail,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management
