Ratings based on 166 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Feb 2024
Great 👍
Comment from Hotel Management
22 Feb 2024 by Guru, Hotel Management
I am glad to know that you enjoyed your stay at the hotel. Guest reviews are imperative in shaping our continuous growth and it is our sincere endeavor to offer our patrons with an exquisite stay. The team and I, look forward to welcoming you back hoping you return soon!
by A verified traveler
Posted 6 Jan 2024
Comment from Hotel Management
22 Feb 2024 by Guru, Hotel Management
I am glad to know that you enjoyed your stay at the hotel. Guest reviews are imperative in shaping our continuous growth and it is our sincere endeavor to offer our patrons with an exquisite stay. The team and I, look forward to welcoming you back hoping you return soon!
by A verified traveler
Posted 31 Dec 2023
Courteous, polite and helpful staff.
Comment from Hotel Management
8 Jan 2024 by Team Front Office , Hotel Management
I am glad to know that you enjoyed your stay at the hotel. The team members are happy to read your kind words of appreciation which will certainly encourage them to continue to walk that extra mile to delight all our guests. Guest reviews are imperative in shaping our continuous growth and it is our sincere endeavor to offer our patrons with an exquisite stay. The team and I look forward to welcoming you back hoping you return soon!
by A verified traveler
Posted 18 Dec 2023
The staff at this property are excellent. Always friendly. Were very helpful answering questions and giving advice. Email/Expedia message replies before my stay were very prompt.
Property was clean, though you need to ask if you want your room made up (which was no issue). It is a little dated. Located close to the mall, metro, restaurants etc
Comment from Hotel Management
20 Dec 2023 by Team Front Office , Hotel Management
I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcoming you back at Auris Boutique Hotel Apartments.
by A verified traveler
Posted 10 Dec 2023 on Orbitz
Comment from Hotel Management
11 Dec 2023 by Team Front Office , Hotel Management
Dear Guest, Many thanks for choosing Auris Boutique Hotel Apartment and endorsing the hotel on Expedia. I am glad to know that you enjoyed your time at Hotel. We look forward to welcoming you back hoping you return soon!!!
by A verified traveler
Decent location, but that is it.
Posted 11 Jul 2023 on HotelsI generally don't leave negative reviews unless it is essential. This is a detailed review so sorry for it being lengthy.
* Pick up service: the service they used was not good as the driver was 30 min late to pick us up from the airport.
* It is not a new boutique hotel that you would think from the name, but more like an older building. The rooms are very old which can be seen from the paint and furniture. Two bedroom apt could have been a little bigger in size in regards to the bedrooms.
* AC didn't work properly in one of the rooms. This was really annoying especially when you are with kids. The AC cooling in both bedrooms was also a problem. The main switch is located in the master bedroom due to which it gets very cold and the second bedroom doesn't. Both rooms have only one control rather than separate for each bedroom.
*Washing machine and dryer combo make a lot of noise. If you accidentally put clothes into the dryer at night then there is a good chance you won't go to sleep till the dryer is done.
* TV has no English channels which can be problematic when you have smaller kids.
* No complimentary slippers to use in the bathroom or inside the apt, so make sure to carry your own.
* The only good thing was its location as it was close to The Mall of Emirates and a grocery store. If I had to choose again, I wouldn't stay here with the kids.
* The staff was cooperative and nice.
* For ppl without kids, this is not a bad location.
Comment from Hotel Management
25 Jul 2023 by Team Front Office , Hotel Management
Dear Guest, Many thanks for choosing Auris Boutique Hotel Apartments and endorsing the hotel on Expedia. I am glad to know that you enjoyed your stay at the hotel. Please, may I assure you that I have shared your feedback with the concerned Department Heads to implement corrective measures effectively to ensure that our service standards only continue to improve. The team and I, look forward to welcoming you back hoping you return soon!
by A verified traveler
Posted 8 May 2023 on Hotels
The hotel is nice, it gives a vintage kind of feel, probably because of the bed design. We were upgraded to the 2 bedroom with balcony which was nice, had a view of Shk Zayed, thanks for that! Our room had a spacious living and dining area which was great. The bedrooms were also spacious.
We loved our stay except for: One, breakfast isn't worth it. It is provided by the Indian cafe inside the hotel so don't expect a lot of choices. If you are used to buffet style breakfast at hotels/hotel apt, this isn't the case here, if we ever come back I will definitely book without breakfast. Two, parking you car takes some skill because of the tricky space, in fairness to the hotel, I think this is the case to most of the buildings in the area but still, this was a challenge every morning and every night.
Location wise - it's perfect, close to the metro, the mall and other restaurants in the area.
Overall, our stay was good, value for money (except the breakfast) and location was perfect.
Comment from Hotel Management
12 May 2023 by Reservations Team, Hotel Management
Dear Guest, Many thanks for choosing Auris Boutique Hotel Apartment and endorsing the hotel on Expedia. I am glad to know that you enjoyed your time at Hotel. We look forward to welcoming you back hoping you return soon
by A verified traveler
Posted 5 Jan 2023 on Hotels
Goog location, good size room. However, the rooms are quite old and the furniture is in need of replacement.
The room did not feel clean
Comment from Hotel Management
11 Jan 2023 by Gurpreet Singh, Hotel Management
Dear Guest, Many thanks for choosing Auris Boutique Hotel Apartments. And Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk on your feedback further to implement corrective measures. We look forward to welcoming you back hoping you return soon!
by A verified traveler from Ripon
Posted 1 Dec 2022
Decent hotel apartment with courteous reservation staff.
Comment from Hotel Management
3 Dec 2022 by Gurpreet Singh, Hotel Management
Dear Guest, Many thanks for choosing to stay at Auris Boutique Hotel Apartments and endorsing the hotel on Expedia. I am glad to know that you enjoyed your stay at the hotel. The team and I, look forward to welcoming you back hoping you return soon!
by A verified traveler
Posted 5 Jun 2022
Value for money. Variety in breakfast is recommended.
Comment from Hotel Management
6 Jun 2022 by Guru, Hotel Management
Dear Guest, Many thanks for choosing to stay at Auris Boutique Hotel Apartments and endorsing the hotel on Expedia. I am glad to know that you enjoyed your stay at the hotel. The team and I, look forward to welcoming you back hoping you return soon!
