Ratings based on 116 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Helpful and very friendly staff.
by A verified traveler
Posted 17 May 2024
Excellent staff and facilities.
by A verified traveler
Posted 8 Apr 2024
Great location, accessible to shopping and dining
Comment from Hotel Management
10 Apr 2024 by Raj Seedeeal, Hotel Management
Dear Ali,Thank you for sharing your feedback! We're delighted to hear that you appreciated the convenient location of The Address Dubai Mall Hotel, providing easy access to shopping and dining options.At The Address, we strive to offer our guests a seamless blend of comfort, luxury, and accessibility. Your satisfaction is our priority, and we're thrilled that our location met your expectations.We hope to have the pleasure of welcoming you back for another enjoyable stay soon!RegardsRaj SeedeealManagement Office
by A verified traveler
Posted 6 Apr 2024
Excellent experience and thoroughly enjoyed the Club access. The food was delicious and staff very friendly.
Comment from Hotel Management
10 Apr 2024 by Raj Seedeeal, Hotel Management
Dear Edwayne,Thank you for sharing your fantastic experience at The Address Dubai Mall Hotel! We're thrilled to hear that you thoroughly enjoyed your Club access and that the food exceeded your expectations.It's wonderful to know that our staff contributed to making your stay memorable with their friendly and attentive service. We'll be sure to pass along your compliments to the team.We look forward to welcoming you back for another excellent experience at The Address Dubai Mall Hotel soon!RegardsRaj SeedeealManagement Office
by A verified traveler from FPO AE
Posted 27 Mar 2024
Had the best stay ever! The view of the Burj Khalifa is highly recommended!
Comment from Hotel Management
1 Apr 2024 by Raj Seedeeal, Hotel Management
Dear guest,Thank you for your positive review! We're delighted to hear you enjoyed your stay at Address Dubai Mall Hotel. We look forward to welcoming you back soon!RegardsRaj SeedeealManagement Office
by A verified traveler
Posted 4 Mar 2024
Transportation specially, taxi it’s not always available
Comment from Hotel Management
8 Mar 2024 by Raj Seedeeal, Hotel Management
Dear guest,Thank you ever so much for taking the time to share your glowing review of your recent stay at Address Dubai Mall Hotel. We are absolutely thrilled to hear that your experience with us was nothing short of exceptional.Your kind words about our hotel are deeply appreciated. We take immense pride in providing top-notch hospitality and ensuring that every guest feels pampered and cared for throughout their stay. It's delightful to know that we succeeded in creating a memorable and enjoyable experience for you.At Address Dubai Mall Hotel, we strive to exceed our guests' expectations at every turn, and we're delighted to learn that we achieved this during your visit. Your feedback is incredibly valuable to us as it motivates us to continue delivering exceptional service to all our guests.We'll be sure to pass along your compliments to our dedicated team members, who work tirelessly to ensure that every aspect of your stay is nothing short of perfection.Once again, thank you for choosing Address Dubai Mall Hotel, and we look forward to welcoming you back for another unforgettable stay in the near future.Warm regards,Raj SeedeealManagement Office
by A verified traveler from Seattle
Posted 28 Feb 2024
Comment from Hotel Management
1 Apr 2024 by Raj Seedeeal, Hotel Management
Dear guest,Thank you for your positive review! We're delighted to hear you enjoyed your stay at Address Dubai Mall Hotel. We look forward to welcoming you back soon!RegardsRaj SeedeealManagement Office
by A verified traveler
Posted 18 Feb 2024
It is a beautiful hotel. The price is pretty high. With such high prices you want everything to be perfect. Our bathroom had a lot of issues and we had to call maintenance a lot. Amenities are pretty basic but overall views from hotel are great
Comment from Hotel Management
20 Feb 2024 by Raj Seedeeal, Hotel Management
Dear Ambreen,Thank you for taking the time to share your feedback about your recent stay at Address Dubai Mall. We appreciate your kind words about our beautiful hotel and stunning views.We understand that our prices reflect the quality and experience we aim to provide, and we regret to hear that your stay did not meet your expectations in terms of the value received. Please know that we take your comments seriously, and we are continuously working to ensure that our guests receive the best possible experience during their stay with us.We apologize for the issues you encountered with your bathroom and the inconvenience of having to call maintenance multiple times. Please rest assured that we have taken note of your feedback and will address these issues promptly to ensure that they are resolved to our guests' satisfaction.Regarding the amenities, we appreciate your feedback and will certainly take it into consideration as we strive to continuously improve our offerings to better meet the needs and expectations of our guests.Once again, thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back to Address Dubai Mall in the future and provide you with an experience that exceeds your expectations.Regards,Raj SeedeealManagement Office
by A verified traveler from Queen Creek
Posted 8 Feb 2024
It is right off the mall with its own tunnel, so there is easy access. Breakfast was good too!
Comment from Hotel Management
9 Feb 2024 by Raj Seedeeal, Hotel Management
Dear ShelleyThank you for sharing your recent experience at Address Dubai Mall Hotel. We are thrilled to hear that you found our location to be conveniently situated right off the mall, with easy access via our own tunnel.Ensuring our guests have seamless access to The Dubai Mall and surrounding attractions is a priority for us, and we are delighted that our location met your needs effectively. We hope this convenience enhanced your overall experience during your stay with us.We're also glad to learn that you enjoyed our breakfast offerings. Our culinary team strives to provide a delightful dining experience, and it's rewarding to hear that our breakfast met your expectations.Thank you for choosing Address Dubai Mall Hotel for your stay. We look forward to welcoming you back soon for another enjoyable experience.RegardsRaj SeedeealManagement Office
by A verified traveler
Relax stay at the Address
Posted 3 Feb 2024 on HotelsThe Address hotel has the best location and the view. Room was big with lots of windows and best view of the Burj and the downtown.
The decor of the lobby and the room was nice contemporary. I love the scent of the air freshener all over the lobby.
Staff is courteous. The restaurant was good for breakfast and the dinner by the infinity pool and the view of the burj. The hotel is connected to the Dubai mall which is very convenient
I would highly recommend Address by Dubai mall ( previously called address fountain view)
Comment from Hotel Management
7 Feb 2024 by Raj Seedeeal, Hotel Management
Dear Zehra,Thank you for choosing Address Dubai Mall and for sharing your fantastic experience with us. We are thrilled to learn that you had a memorable stay and enjoyed our prime location, stunning views, spacious rooms, contemporary decor, and impeccable service.We take pride in offering our guests unparalleled views of the Burj Khalifa and the bustling downtown area. It brings us immense pleasure to know that you found the scenery from your room and the infinity pool to be breathtaking.We are also pleased to hear that you appreciated the modern and stylish decor of our lobby and rooms, as well as the delightful scent of the air freshener, which adds to the overall ambiance of the hotel.Our team strives to provide exceptional service to every guest, and we are delighted that you found them to be courteous and attentive throughout your stay.It's wonderful to hear that you enjoyed your dining experiences at our restaurant, both for breakfast and dinner. The infinity pool setting with views of the Burj Khalifa certainly adds to the dining experience, and we are thrilled that you found it to be enjoyable.Lastly, we agree that our connection to Dubai Mall adds convenience and accessibility for our guests, and we are glad that you found it to be beneficial.Thank you for your high recommendation of Address Dubai Mall. We are honored by your praise and look forward to welcoming you back for another exceptional stay in the future.RegardsRaj SeedeealManagement Office
