Ratings based on 97 Verified Reviews
3.3 Room cleanliness
3.4 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
5 May 2024 by Lisa, Hotel Management
Hi, Shandella! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Lisa
by A verified traveler
Posted 23 Feb 2024
Good
Comment from Hotel Management
5 May 2024 by Lisa , Hotel Management
Thank you for sharing your seamless experience, Keona! We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Lisa
by A verified traveler
Posted 23 Feb 2024
Sheets were stained and place has bed bugs. Confirmed by doctor that our child had bed bug bites the day of check out. Beware
Comment from Hotel Management
6 May 2024 by Ammy, Hotel Management
Apologies for the problems you had faced, Daniel! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
by A verified traveler
Posted 22 Feb 2024
It’s ok
Comment from Hotel Management
6 May 2024 by Ammy, Hotel Management
Thanks for the positive rating, Keona! Hope to welcome you again soon. Regards, Noah.
by A verified traveler
Posted 24 Jan 2024 on Hotels
Comment from Hotel Management
4 May 2024 by Ammy, Hotel Management
Hi, Catherine! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.
by A verified traveler
Posted 30 Oct 2023 on Travelocity
It was nice and quiet
Comment from Hotel Management
6 Dec 2023 by Noah, Hotel Management
Glad to see that you have rated us positively, Julie! Do give us more chances to delight you in the future. Regards, Noah
by A verified traveler
Posted 24 Aug 2023
The staff is great and the cleaning lady is wonderful but I just didn't like the upper coorperate company that owns the place.
Comment from Hotel Management
11 Sep 2023 by Mary, Hotel Management
Hi, Mary! Thank you for rating us and for the valuable feedback. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, Barbara
by A verified traveler
Posted 15 Jul 2023
Service somehow intense. Reminding me the games my lover likes. Lots memories from the past. But we all grew up and should live her the right way. And no matter where she is, we have to meet one day.
Comment from Hotel Management
20 Jul 2023 by Eva, Hotel Management
Thank you so much for the wonderful rating, Guest! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Eva
by A verified traveler
Posted 5 Jul 2023 on Hotels
Comment from Hotel Management
10 Jul 2023 by Maria, Hotel Management
Hi, Diane! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Maria
by A verified traveler
Posted 11 Jun 2023
Oh the staff was friendly the guy walked me 2 the room and if need anything let him know. That was the only time i ever got walked to my room. It wasn't the nicest room. You get what you pay for.
Comment from Hotel Management
21 Jun 2023 by Ava, Hotel Management
Hi Jason! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ava
