Ratings based on 989 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
I stayed here for two days and I enjoyed it. The location is great—directly in the middle of Altstadt and within walking distance to many attractions and public transportation. The mattresses were a little firm but some people prefer that. I would stay here again.
Comment from Hotel Management
19 May 2024 by hre INNSiDER / Front Office Agent, Hotel Management
Dear Andrew, Thank you for taking the time to review your stay.We are glad that our location was just what you were looking for, however, we regret that you were not fully satisfied with your stay.Our challenge is to make sure that we suit all our guests' tastes; our beds are of high quality, but it is not always possible to get this completely right for everyone.However, we value your feedback, and be assured that your comments have been noted.We are looking forward to welcoming you again. All the best!Ihre INNSiDER / Your INNSiDERs, Front Office Agent
by A verified traveler
Posted 4 Mar 2024
Perfect location to walk around the tourist area
Comment from Hotel Management
19 Mar 2024 by Your INNSiDER´s, Front Office Agent, Hotel Management
Dear Mireille,Thank you for taking the time to share your feedback.We are delighted to know our location was ideal for you.Moreover, we welcome your kind mention of our team members and are pleased they helped make your stay memorable.All of the team hope that we may be able to see you again in the future. Kindest regards,Your INNSiDERs, Front Office Agent
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
10 Mar 2024 by INNSiDER, Hotel Management
Dear Mihai-Cristian,Thank you for the positive feedback! I'm glad to hear that you had a great experience at the hotel. If you have any specific highlights or if there's anything you'd like to share about your stay, feel free to let me know. I'm here to assist you with any questions or information you may need.Regards from Dresden
by A verified traveler
Posted 19 Jan 2024 on Hotels
by A verified traveler
Posted 13 Jan 2024 on Hotels
by A verified traveler
Posted 27 Dec 2023
The extra bed was way too uncomfortable
Comment from Hotel Management
14 Jan 2024 by Your INNSiDER´s, Hotel Management
Dear Emmanuelle,Thank you for taking the time to share your experience.We're delighted to hear that you found our room cleanliness, hotel condition, service, and room amenities to be exceptional. Our team takes great pride in maintaining a high standard across our facilities. We're sorry to hear that the extra bed did not meet your expectations. We strive to provide comfortable accommodations for all our guests, and we take your feedback seriously.All of the team hope that we may be able to see you again in the future. Kindest regards,Your INNSiDERs
by A verified traveler
Posted 23 Dec 2023 on Hotels
Everything was great. The hotel was a walking distance to everything
Comment from Hotel Management
24 Dec 2023 by Your INNSiDER´s, Hotel Management
Dear Darya, thank you for taking the time to share your experience at our hotel.We are glad that you enjoyed your stay with us and that our team members added to this experience positively. We are also pleased to know that you found our location ideal for your requirements.We hope to see you again soon, Kind regards,Your INNSiDERs
by A verified traveler
Location, Location, Location
Posted 7 Dec 2023 on HotelsLoved the location of hotel. Just walk in any direction and you will find history all around.
Staff, room and breakfast were all outstanding.
Comment from Hotel Management
11 Dec 2023 by Your INNSiDER´s, Hotel Management
Dear Guest,Thank you for taking the time to review your recent stay.We're thrilled that our prime location served as a perfect base for you to explore the surrounding historical treasures. It's wonderful to hear that our staff made a great impression and that your accommodations met your expectations for comfort and cleanliness. Our team is dedicated to providing outstanding service, and your acknowledgment is truly appreciated. Rest assured that our commitment to maintaining the hotel's condition and the quality of our rooms is unwavering, ensuring that every stay with us is enjoyable.We look forward to seeing you again in the future.Kind regards,Your INNSiDERs
by A verified traveler from Ridgefield
Posted 2 Dec 2023
Modern hotel with staff always read to assist located close the the major historic sites and Christmas markets in Dresden
Comment from Hotel Management
11 Dec 2023 by Your INNSiDER´s, Hotel Management
Dear Stephen,Thank you for this review.It's wonderful to know that our prime location added to the convenience of your visit to Dresden's historic sites and festive markets. Our team is delighted that you recognized their efforts to provide outstanding service. The high standards of cleanliness in our rooms and the quality of our amenities are aspects we take great pride in, and your satisfaction in these areas is incredibly gratifying to us.We look forward to seeing you again. Best wishes,Your INNSiDERs
by A verified traveler
Posted 1 Dec 2023
Location
Comment from Hotel Management
11 Dec 2023 by Your INNSiDER´s, Hotel Management
Dear Sima,Thank you for this kind feedback concerning your visit.It seems that your review was inadvertently left incomplete. Should you wish to provide more detailed feedback, we would be more than willing to hear your thoughts to ensure we continue to deliver the exceptional service we strive for.We look forward to welcoming you back on a future occasion. Best wishes,Your INNSiDERs
