Ratings based on 87 Verified Reviews

4.0 out of 5
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 2 Dec 2023
The electronic key card for my room did not work properly, I had to go up to the 3rd floor and go down with my luggage and then go up again. But that's not all, the same thing happened the next day when I couldn't get into the room after breakfast! If the card does not work, it must be replaced! One of the lights in the bathroom was not working and was damaged, and the door handle to the bathroom was poorly attached. When I tried to drink tea in the lobby in the evening, it turned out that the kettle had already been taken out(?) and the person on duty did not offer to return it. After all, there are too many "minor" flaws for such a hotel, as well as for any. Breakfast, cleanliness, silence were at an excellent level.
5 out of 5
by A verified traveler

Posted 13 Sep 2023
nice place
Comment from Hotel Management
11 Nov 2023 by DORMERO Hotel Dresden City, Hotel Management
...Nice review! ;) Thank you so much!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2023
3 out of 5
by A verified traveler

Need more trained hotel personnel

Posted 23 Jan 2023 on Hotels
Before check out (12:00pm), hotel personnel knocked my door three times by 10:30am with no reason, they do not know English and it have made the hard communication.
4 out of 5
by A verified traveler

Posted 31 Dec 2022
Very clean rooms, new furniture, friendly reception, small refrigerator with drinks - so 8/10 There is no BAR😭 actually is some Asian bar who was closed. There is no Kettle in the room that we can make morning coffee (what is very important for me to wake up) and you can't get it from the hotel (of course we wanted to pay) and the third but not so important was the street train who was under our room every 20-30min 🙄
4 out of 5
by A verified traveler

I know Germany doesn’t like air conditioner

Posted 27 Jun 2022 on Hotels
Very tidy, well furnished and also eco-friendly.
Comment from Hotel Management
5 Jul 2022 by Dormero City Dresden, Hotel Management
Thank you for your feedback
3 out of 5
by A verified traveler

Posted 24 Mar 2022 on Hotels
Comment from Hotel Management
16 Apr 2022 by Das Team des DORMERO City Hotel, Hotel Management
Vielen Dank für Ihre Bewertung
5 out of 5
by A verified traveler

Clean room, free drinks, nice value!

Posted 22 Nov 2021 on Hotels
The hotel room is spacious with brand new furniture. Free drinks in the refrigerator. Clean bathroom. Close proximity to bus stops. Parking is not free. Overall, highly recommended!
Comment from Hotel Management
11 Dec 2021 by Marcus, Hotel Management
Dear Sir or Madam, Thank you for your great review, which we were very pleased about. We hope to see you again soon. Your DORMERO Dresden City Team
3 out of 5
by A verified traveler

Posted 21 May 2024
Leider war das Zimmer schon in die Jahre gekommen. In der Dusche guckte und eine laienhaft geflickte Wand entgegen, die Ecken der Dusche wiesen Flecken auf und an der Duscheand klebten Haare. Auch an der Tür zum Bad klebten Haar- und Dreckreste. Im Zimmer war der Boden hinter den Vorhängen nicht ordentlich gereinigt (runde Ecken). Am Fenster waren deutliche Klebereste zu finden, was auch immer dort mal angeklebt wurde. Ich würde nicht noch einmal das Domero buchen, Preis-Leistung stimmt in meinen Augen nicht.
3 out of 5
by A verified traveler

Posted 20 May 2024
Das Personal war nicht hilfsbereit, die Badezimmer waren so klein, dass sich die Tür nicht schließen konnte
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