Ratings based on 31 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
The hotel had beautiful gardens around it. Very clean and well maintained. Staff was very polite and accommodating. If you don’t speak Spanish, their English was excellent. They will arrange bookings, tours and taxis for you. I would definitely stay here again.
Comment from Hotel Management
25 May 2024 by Jenny, Hotel Management
Thank you very much for choosing us and your excellent comment, it is always a pleasure to serve you.
by A verified traveler
Posted 20 Feb 2024
Great location for activities, clean room - but area is loud with motorcycles and music at night.
Comment from Hotel Management
25 May 2024 by Jenny, Hotel Management
Thank you very much for your visit, it was a pleasure to receive you.
by A verified traveler
Posted 2 Feb 2024
We spent a total of 3 nights at this property. 2 nights before an overnight stay at Corcovado, and 1 night after. They held our excess gear while we were in the park. Reception spoke perfect English and helped organize transport to and from Drake Bay. The rooms were clean. The top floor rooms had excellent bird watching views. Breakfast was excellent.
Comment from Hotel Management
25 May 2024 by Jenny, Hotel Management
Thank you very much for your visit, it was a pleasure to receive you.
by A verified traveler
Posted 17 Aug 2023
Loved hotel jacamar. Great staff and rooms.
Comment from Hotel Management
25 May 2024 by Jenny, Hotel Management
Thank you very much for choosing us.
by A verified traveler
Posted 29 May 2023
Great place to stay on Drake Bay. Phenomenal staff are very attentive. Very nice accomodations and grounds.
Comment from Hotel Management
29 May 2023 by jenny , Hotel Management
Thanks for your review
by A verified traveler
Posted 15 May 2023 on Hotels
My wife and I enjoyed our 4 night stay at Jacamar. Very clean and great service. I highly recommend Jacamar for travelers wanting to use Drake Bay as their base for going to Corcovado.
Comment from Hotel Management
29 May 2023 by jenny , Hotel Management
Thank for your review.
by A verified traveler
Posted 7 Feb 2023
We enjoyed our one-night stay at Jacamar before heading out for Corcovado. The room was clean and spacious with a lovely balcony and nice deck chairs. Breakfast was fine if overpriced.
The one thing we didn't like was the luggage storage service. We asked in advance whether we could store our luggage there while we were camping in Corcovado and we were told that was no problem and that it could be kept in the office. What we didn’t realize is that it would be left out in the open reception, which is unlocked all the time and unattended except from 12-6 pm. When we came back from Corcovado we were able to just walk in and grab our stuff (which anyone else could also have done). We didn’t leave valuables there, of course, but it was still an unpleasant surprise. If luggage storage is offered, then there should be a locked room for it.
Otherwise, it’s a nice hotel and I would stay there again if visiting Drake Bay.
Comment from Hotel Management
8 Feb 2023 by Jenny, Hotel Management
Thanks for your comment and visit!We are located in the center, there are many nearby options for breakfast, most of the clients who go out for breakfast the first day in town make the other breakfasts with us since it is more complete and cheaper than what they can find in town.We do not offer luggage storage service, it is not part of our services. We do a favor to some customers who request it so that they can leave their luggage in the office, obviously we do not expect them to leave valuable items but part of the extra luggage, this was previously explained to you that you could leave it in the office, it was a favor not a service to you (we do not charge you anything) as a note when we have luggage in the office the office remains closed all night and the cleaning girls open the office at 6: am, it is not open all the time as you say We also have the office monitored with cameras, we have never had any problems, but since we can learn from everything, we now have a new policy and due to your comment we will not do this type of favor again to avoid future inconveniences.Kind regards!
by A verified traveler
Posted 23 Jan 2023
This is a great place to stay in Drake Bay! Everything was great..the bed, shower, balcony, location, & service!! I stayed in 10 places all over CR, and this was the best place, and very good price! I totally would recommend!!!
Comment from Hotel Management
8 Feb 2023 by Jenny, Hotel Management
Thank you very much for your comment and visit, I hope you visit us again in the future.
by A verified traveler
Posted 5 Dec 2022 on Orbitz
Lovely and well kept property. Very helpful and friendly staff. Good breakfast.
Comment from Hotel Management
25 Dec 2022 by jenny , Hotel Management
thank you for your review.!
by A verified traveler
Above and beyond the expected
Posted 16 Mar 2021 on HotelsMy family and I spent 3 nights at Hotel Jacamar. The room was very nice, spacious clean and comfortable. What made the stay fabulous was the young man who worked at the hotel. Leo took care of us and went above and beyond to make us comfortable and feel special. He procured mango and avocado for breakfast when we mentioned that we liked it, asked around at neighboring restaurants if they could make a pizza for my sister, took us to the beach at 6 am to meet our guides for the Corcovado trip and met us on the beach afterwards with our luggage so we wouldn’t have to walk back to the hotel after the excursion to pick up our baggage for our departure. Drake Bay is magical and the service at Jacamar that Leo gave my family and I was impeccable.
Comment from Hotel Management
28 Mar 2021 by Jenny, Hotel Management
Thank you for your valuable comment, it was a pleasure for us.
