Ratings based on 601 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
by A verified traveler
Posted 29 May 2024
I very much disliked our stay. Upon arrival, we were told that since we booked through Expedia, that I would not receive my Hilton status (Gold - lost Diamond last month) points or benefits, i.e. free breakfast, executive lounge, upgrades, etc. Our room was terrible, hot mini fridge, shower/tub wouldn't drain, equivalent to an average Hampton hotel room. I would never stay here again.
Comment from Hotel Management
29 May 2024 by General Manager, Hotel Management
Thank you for taking your time to share with us. We deeply regret we were not able to deliver a truly Conrad Experience to you. We will take into consideration your constructive feedback in order to prevent any similar situation to repeat again.We sincerely hope this situation does not keep you apart from choosing us in the near future.
by A verified traveler
Posted 26 May 2024
The attention to detail was phenomenal, first time staying at the Conrad, & I can't imagine staying at any other hotel, the service, the amenities & the staffade this the best weekend in DC!
Comment from Hotel Management
29 May 2024 by General Manager, Hotel Management
We appreciate your visit the capital for a unique and authentic Conrad Experience.We hope to be part of your future getaway in Washington as we evolve, creating innovative experiences to enhance each visit differently for our valued guests like you.Warmly,
by A verified traveler
Posted 11 May 2024
Staff is excellent!
by A verified traveler from Miami
Posted 10 May 2024
Sakura club excellent service
by A verified traveler
Posted 5 May 2024
The room was much smaller than expected, since much of the square footage was in the large unusable entryway. Although it was a "corner" room, the curtains covered two of the five windows even when they were open blocking much of the view with a large TV blocking another window. There was nowhere to sit but the bed or a hard desk chair.
by A verified traveler
Posted 4 May 2024
Great value and fantastic service
by A verified traveler
Posted 4 May 2024
Staff is over the top friendly. Top notch hotel.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 27 Apr 2024
Perfect! Upscale, peaceful and very professional staff. The room was beautiful and my slippers were by the bedside with a chocolate on my bedside table..very relaxing. Beautiful rooftop!! Would definitely visit again!!
