Ratings based on 981 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Very friendly staff. The breakfast is very delicios. I alwys stays at the Hyatt every time i go to Tijuana.
by A verified traveler
Posted 27 May 2024
great
Comment from Hotel Management
28 May 2024 by Carlos Subias, Hotel Management
Dear James, thank you very much for taking your time and give us your score of your recent stay, hope you choose us again for your next trip.
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
28 May 2024 by Carlos Subias, Hotel Management
Dear Dennis, thank you for sharing your score with us, hope to see you soon in your next trip in this your home away from home
by A verified traveler
Posted 13 May 2024
It was noise. Construction as early as 7 AM
Comment from Hotel Management
28 May 2024 by Carlos Subias, Hotel Management
Thank you for your comments, we know the noise that you heard could be bother you, we have in all of our room's earplug, because we know Tijuana is a big city and could be a little noise, i hope you choose us in your next trip
by A verified traveler
Posted 9 May 2024
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
28 May 2024 by Carlos Subias, Hotel Management
Hello Bryan, thank you for taking your time and sharing your rating with us.
by A verified traveler
Posted 2 May 2024
everything was great.
Comment from Hotel Management
28 May 2024 by Carlos Subias, Hotel Management
Hello Martin, thank you for your words, every time when we read a good comment, my team put his effort to get a better score every time, hope your next trip to Tijuana you can stay with us and take again your time to put a new score
by A verified traveler
Posted 2 May 2024
Loved this property location and the staff was wonderful. Close to mall and restaurants.
Comment from Hotel Management
28 May 2024 by Carlos Subias, Hotel Management
Dear DeannaIt’s very important for me that you took you time for subscribing this score I will share this score with the team to encourage to deliver an amazing service, I hope in your next trip to Tijuana, you choose us Thank you.
by A verified traveler
Posted 27 Apr 2024
Everything
Comment from Hotel Management
28 May 2024 by Carlos Subias, Hotel Management
Dear Jeanette,Thank you for subscribing this score, hope in your next travel you choose us again, I will share this score with the team.Thank you
by A verified traveler
Posted 20 Apr 2024
Reservation was not the same as when arrived
Comment from Hotel Management
27 May 2024 by Carlos Subias, Hotel Management
Dear Miss Yessica, I offer you an apology for this situation in your recent stay, your comments are very important and we will be attentive to honor the type of room that in this case you mention to us I hope that you can give us a new opportunity so that you stay with us and we exceed your expectations.
