Ratings based on 976 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2024
Everything was excellent.
by A verified traveler from Greensboro
Posted 18 Sep 2024
Nice and helpful staff. Nice Bar and dining.
by A verified traveler
Posted 14 Sep 2024
it was ok
Comment from Hotel Management
16 Sep 2024 by General Manager, Hotel Management
Dear Dwayne,Thank you for taking the time to share your feedback. We hope to provide an even better experience during your next stay!Sincerely,Dean FeldmeierGeneral Manager
by A verified traveler
Posted 13 Sep 2024
by A verified traveler
Posted 13 Sep 2024
When checking in we’re given the wrong info about wifi when we asked about it a new staff member finally gave us the correct information. Cleaning staff were friendly and accommodating.
Comment from Hotel Management
13 Sep 2024 by General Manager, Hotel Management
Dear Russell,Thank you for your feedback. We're glad that our housekeeping team was friendly and accommodating. However, we apologize for the initial confusion regarding the Wi-Fi. We appreciate your patience and hope to provide a smoother experience on your next stay!Sincerely,Dean FeldmeierGeneral Manager
by A verified traveler
Posted 10 Sep 2024
It was fantastic I loved it
Comment from Hotel Management
12 Sep 2024 by General Manager, Hotel Management
Dear Krista,Thank you for your enthusiastic review of DoubleTree by Hilton Hotel Spokane City Center. It’s truly rewarding to hear that your experience was so positive and that you thoroughly enjoyed your stay. Knowing that the visit exceeded your expectations is immensely gratifying. We look forward to having the pleasure of hosting you again in the future.Sincerely,Dean FeldmeierGeneral Manager
by A verified traveler
Posted 10 Sep 2024
by A verified traveler
Posted 9 Sep 2024
Has the best water pressure I’ve ever experienced at a hotel however the bathtub didn’t drain. The premises were fine, nothing to rave about. The thermostat would turn off randomly in the middle of the day so we’d come back to a hot room which was a bit unpleasant but the room would cool down rather quickly. Overall a mediocre stay but at least the cookies were warm.
Comment from Hotel Management
10 Sep 2024 by Angel, Hotel Management
Mr. Juan, thank you for your feedback. We will ensure that the information provided is passed along to our property operations team to keep everything in top shape. We hope to welcome you back for an even better stay in the future!
by A verified traveler
Posted 6 Sep 2024
Charging gor parking is a bummer
Comment from Hotel Management
7 Sep 2024 by General Manager, Hotel Management
Dear Akhila,We appreciate your feedback, and we're happy to see your overall stay was pleasant. For your convenience, our parking fee is noted online. If you're in the area again, please come back to see us.Sincerely,Dean FeldmeierGeneral Manager
by A verified traveler
Posted 6 Sep 2024
All nice
Comment from Hotel Management
7 Sep 2024 by General Manager, Hotel Management
Dear Dennis,Thank you for sharing your kind review. It's wonderful to hear that you enjoyed everything about your stay at DoubleTree by Hilton Hotel Spokane City Center. We look forward to welcoming you back for another memorable experience.Sincerely,Dean FeldmeierGeneral Manager
